After a terrible experience at a previous hotel, I switched hotels to the Hilton Garden Inn and was immediately impressed. The staff is very friendly. The rooms are very clean and spacious. My room has a whirlpool tub, small refrigerator and microwave; it is perfect! The rooms are very quiet and you rarely hear another guest shut their door, let... More

We stayed here for my sister-in-law's wedding. The hotel keys didn't keep their magnetic memory, and we had to go to the front desk 3 times during our stay to get our keys recoded so we could get in our hotel room. Breakfast was expensive! They charged $10.95 per person for not much more than a continental breakfast. Room service... More

The Hilton Garden Inn Charlotte North in Charlotte, NC, is a great hotel. It is very clean, the staff is friendly, and the location is convenienet to businesses in the suburban area north of Charlotte, There are many businesses, stores, and restaurants nearby. The only downside is that there is noise from the nearby I-77 freeway which I was able... More

We ended up here after having to switch hotels in the middle of our stay due to the uncomfortable beds at the previous hotel. We purposely chose a Garden Inn for their comfortable beds. When we called, we explained our situation and asked for the best rate possible on short notice. We were told the best they could do was... More

We stayed here on a quick trip to visit some friends who were in from Europe. The location was perfect for us and provided a good nights sleep, but the age is definitely showing on the building. Everything was clean looking, but the carpets were pretty old and the air conditioning seemed stale or a bit musty. The noise from... More

HGI's are one of my favorite hotels with just the right amount of upscale amenities without being too stuffy like many full service properties. This HGI is showing signs of wear/use but overall was still very good. Evolution bed is very comfortable. Good pillows. Has micro/fridge and coffee maker. Above average breakfast, although it's not cheap. The pool is extremely... More

Stayed April 2011 for four nights at the Hilton Garden Charlotte North. It was a great location just a couple blocks east of the North Lakes Mall. Nice safe area with easy access to the Charlotte area. Just a short trip (ten minutes or less) to downtown Charlotte and the Nascar Museum ... Staff was friendly, the pool is open... More

We had a group at HGI Charlotte North for our 2011 New Year celebration. With about 20 of us staying, I'm pleased to say that everyone (yes, everyone) was very happy with their rooms. The staff at HGI North was very accommodating, even with them working through the holiday. We used the shuttle service to get to dinner and party... More

Stopped for 2 nights last week. Checked in online to room 503 on top floor. Room was OK. Nothing special. Had a fridge which was nice and a decent flatscreen. Location is superb. Lots to do around. It's on a small retail park with numerous shops / restaurants. It's a short walk over the highway to a much larger shopping... More