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Hyatt Summerfield Suites Charlotte Airport

3.0 of 5
4920 South Tryon Street, Charlotte, NC 28217 (Formerly Summerfield Suites Hotel by Wyndham)
Hotel amenities
Ranked #39 of 167 hotels in Charlotte
4.0 of 5 stars 54 Reviews
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54 reviews from our community

    Trip type
Traveller rating
    22
    17
    6
    5
    4
Date Rating
vaweddingplanner
Roanoke, VA
Contributor
15 reviews
1 helpful vote
5 of 5 stars Reviewed 22 January 2012

Chad was very welcoming when we arrived very late this past week. The breakfast bar was good and very clean. They even went above and beyond the call of duty when the arranged for my sister to take thier shuttle at a time that was convenient to her. Room was nice and very quiet. Wish I could have enjoyed my... More

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Familywith3teens
Sydney, Australia
Contributor
11 reviews
2 helpful votes
4 of 5 stars Reviewed 9 January 2012

We arrived eary evening in Charlotte after travelling for over 20 hours from Australia and were greeted at the airport by the hotel's free shuttle bus. A short drive and we arrived at the hotel and quickly checked in. Our 2 bedroom suite was very roomy and had everything we needed including 2 bathrooms. Comfy beds and a small kitchen... More

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jadepeng
Toronto, Canada
Reviewer
4 reviews
2 helpful votes
5 of 5 stars Reviewed 7 January 2012

We stayed at this hotel on Dec 25, 2011 on our way to Disney, the front desk staff were very friendly and nice. The linens were fresh and clean, room was spacious. My son loved the sofa bed in the living room and he had a good night of sleep! Breakfast was good, engough items to choose from. We would... More

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disney78
2 reviews
4 helpful votes
1 of 5 stars Reviewed 3 January 2012

When I booked this hotel I expected that being a Busty it would be nice. Instead it is old and shabby. There are carvings on the walls, room smells like smoke, and poorly Li. Also, room hadn't been swept. The staff was nice though. A Holiday Inn would be nicer. More

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MLB33
Illinois
Contributor
11 reviews
4 helpful votes
4 of 5 stars Reviewed 16 December 2011

I chose this airport hotel because I had to fly out of Charlotte after a long day of meetings in the Asheville area. The front desk clerk was very friendly and quick, which I certainly appreciated! The lobby was simple but nice. The rooms are large and well appointed, but could use some updating (carpet especially). Breakfast was very good... More

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Vinny P
Huntersville, North Carolina
Reviewer
3 reviews
5 of 5 stars Reviewed 22 November 2011

My wife and I planned a one night getaway and our experience at this Hotel was wonderful. Booking my Reservation was fast and easy and the Sales Manager whom I spoke with was very Professional and Friendly. Upon Check In and Check Out, both Front Desk Agents were very pleasant and extremely accommodating. Our Suite was outstanding! The Living Room... More

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Matthew Allen, Director of Sales at Hyatt Summerfield Suites Charlotte Airport, responded to this review
1 December 2011

Wow! Thank you so much for your excellent review! We are all very pleased to hear you and your wife enjoyed your stay here. Please let us know if you ever need another weekend getaway, we would be happy to host you! Best regards, Matt Allen Director of Sales More

travelman1203
San Diego, California
Senior Reviewer
6 reviews
4 helpful votes
2 of 5 stars Reviewed 19 November 2011

I stayed here for business in early November. While I have been to Charlotte a few times, this was my first time here as most of the city was sold out due to a convention. On the plus side, the staff was very friendly and helpful. The exercise room was very nice, considering the size of this property. The hotel... More

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Matthew Allen, Director of Sales at Hyatt Summerfield Suites Charlotte Airport, responded to this review
22 November 2011

Thank you for taking the time to review our property. I am very sorry to hear that you did not enjoy your total stay. I am sorry that our decor and style were not up to your standards. Please note however we will be changing from a Hyatt Summerfield to a Hyatt House over the next year. With that will... More

bdsbjmin
Boise, Idaho
Top Contributor
83 reviews
32 helpful votes
5 of 5 stars Reviewed 30 October 2011
1
person found this review helpful

I selected this property based upon the positive reviews posted on Trip Advisor. I was not disappointed. The property is clean, quiet, safe, the breakfast is very good, the people are friendly. One warning, the driver and the front desk attendant in the evening did not advise that in the morning the shuttle only runs on the hour to the... More

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Matthew Allen, Director of Sales at Hyatt Summerfield Suites Charlotte Airport, responded to this review
4 November 2011

Thank you for your review of our hotel, we appreciate all the feedback we get from our guests. I am very happy you enjoyed your stay overall, and I do apologize we did not communicate our shuttle policy to you. We have gone ahead and added the shuttle policy during our check in "Tour" of our hotel and we hope... More

SandSunDancer
Charlotte, North Carolina
Senior Reviewer
10 reviews
28 helpful votes
3 of 5 stars Reviewed 19 September 2011

Stayed 2 nights at this mid-rise (5 floors) hotel not too far from the airport. The good: Parking lot is well lit and free. Main lobby is bright and cheerful, nicely decorated but stuffed chairs beginning to show wear. The staff is friendly. Interior hallways are well-lit with lights over each doorway. I had a 1 bedroom suite which was... More

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Matthew Allen, Director of Sales at Hyatt Summerfield Suites Charlotte Airport, responded to this review
23 September 2011

Thank you for choosing our hotel, it was definitely a pleasure to host you here. Thank you for taking a moment to review our property and providing us with your feedback. You had mentioned that our hotel needed an interior facelift, and we are getting that very soon. I hope you think of us if you travel to the Charlotte... More

Senioruno
Rhode Island
Reviewer
3 reviews
5 of 5 stars Reviewed 17 September 2011

This was my first visit to Charlotte in a very long time. I was not familiar with the airport market but decided to stay close enough without having to rent a car. The hotel shuttle picked us up at the airport within a timely manner. We arrived at the hotel and was greeted by Carol. She is a very friendly... More

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Matthew Allen, Director of Sales at Hyatt Summerfield Suites Charlotte Airport, responded to this review
19 September 2011

Thank you for the kind review, we really appreciate all of the feedback we get and enjoy the chance to show off a bit as well. I am glad you had the opportunity to try all of our amenities, we hope you keep us in mind if you plan to travel back to Charlotte. Thanks again, and see you the... More

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Hyatt Summerfield Suites Charlotte Airport Also Known As

  • Hyatt Summerfield Suites Charlotte
  • Hyatt Charlotte Airport
  • Summerfield Suites Charlotte
  • Hyatt Charlotte
  • Charlotte Hyatt
  • Charlotte Summerfield Suites
Address: 4920 South Tryon Street, Charlotte, NC 28217 (Formerly Summerfield Suites Hotel by Wyndham)

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