Throughout my many travels, my recent stay at Drury Northlake is definitely within my top 5. Primarily because it can be difficult to find great customer service these days. I stayed at the hotel a few days as a get away to get some rest and had the awesome pleasure of being checked in by the amazing receptionist Mia. Mia... More

Where do I begin to start this review? Although I've only stayed at this Drury and the one down the road, I've ALWAYS been satisfied with their hotels. Everything is always clean, whether it be the room, the breakfast/kickback area, the pool, lobby, and even the elevators. Beds are comfortable and the rooms are VERY quiet. The staff are extremely... More

After arriving with our small dog and checking in we went to the free cocktail and snack buffet. The place appeared to be brand new. We enjoyed our drinks and went out for dinner at the mall across the parking lot. The room was immaculate and very comfortable. The bed had an assortment of pillows and the sheets were comfortable.... More

We stay here every year while we attend the Wells Fargo Golf Championship. It is always amazing. Great staff, clean rooms, safe and convenient location, just about perfect. We love this chain of hotels but this remains as one of the tops in this chain! No complaints.

Stayed here 3 years in a row on our way back from Florida. The staff are beyond friendly. We had a slight complaint about the cleanliness of our room ( we found what appeared to be dog hair on the sheets) and we were quickly moved to a new room. This room was spotless. The evening kickbacks are a bonus... More

Due to a trip scheduling error on my part, ended up at the wrong Charlotte Drury location 6 miles from the correct one for a week long conference... go figure! Made my way that first morning to the correct location and after speaking with the GM (Katherine), they quickly made adjustment to accommodate my business lodging. Unknown to me and... More

I just spent a couple of nights at this hotel. I was in the area for business and my clients recommended the hotel. As another reviewer pointed out, this is not a 'fancy' hotel, but a very good one. Service is excellent, rooms are clean, and rates are very affordable. The front desk manager was very friendly, and helped with... More

Easy Access To Interstate. Hotel Was Very Nice.We Missed Happy Hour But Breakfast Was Very Good. Within Walking Distance Of A Very Nice Mall And Places To EAt. I Had No Complaints About ThIs Hotel. I Would Stay Here Again.

From check in to check out top notch all the way. Very helpful staff. My wife forgot the charger for her phone, I asked if they might have one I could borrow out of lost and found. The maintenance man lent us his. Melissa afternoon at the front desk one day and then the next morning when we checked out... More