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Comfort Suites University Area Hotel Reviews, Charlotte

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Comfort Suites University Area

2.5 of 5
7735 University City Blvd, Charlotte, NC 28213
Hotel amenities
Comfort Suites University Area
13 traveller photos
Ranked #105 of 166 hotels in Charlotte
3.5 of 5 stars 6 Reviews
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6 reviews from our community

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South Carolina
1 review
“Be warned as we were not! Renovations going on In the interior. Uncomfortable beds but cool rooms.”
3 of 5 stars Reviewed 18 May 2013 NEW via mobile

Be warned as we were not! Renovations going on In the interior. Stuffy hallways but rooms stayed cool. Beds were uncomfortable for 2 adults, my husband moved to the chair in the middle of the night. Lumpy pillows. Bfst was pretty good with bacon, eggs and other items. Location was great! Staff was very friendly. Moderate review due to not... More

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Deborah N, Director of Sales at Comfort Suites University Area, responded to this review
20 May 2013

We are so sorry that you were caught off guard by our renovations. As you can see from some of the recent reviews, they are needed. We apologize for the inconvenience that has been caused and are doing our best to minimize the disturbance as well as construction time. Once all is completed we will be like a brand new... More

Summerville, South Carolina
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“WOW HOW SHABBY THEY HAVE BECOME!”
2 of 5 stars Reviewed 13 May 2013

We have stayed at this hotel in the past. It was pretty good; no 5 star luxury resort but pretty good.This time we stayed for a relatives graduation; it was shabby, not very clean and run down!! I will concede that they were doing some renovations in the downstairs public rooms but the problem was with the condition of the... More

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Gloria B, Guest Relations Manager at Comfort Suites University Area, responded to this review
14 May 2013

Oh my goodness, I am so sorry that you had such an unpleasant stay at the Comfort Suites University. We have a new owner (for less than 3 months), I can assure you the hotel will be totally renovated and updated. I was also a guest when it was in it's prime so I know how you feel about it... More

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Exceptional value for the price with outstanding service, large rooms, and quality of their full breakfast!!”
5 of 5 stars Reviewed 7 April 2013

This hotel is conveniently located close to UNCC and Concord Mills mall which we visit often. We have stayed at many I'm the area and finally found the one That we can save for future visits. The staff has gone out of their way to take care of our every need. The room is big enough for us to stay... More

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Gloria B, Guest Relations Manager at Comfort Suites University Area, responded to this review
15 May 2013

We appreciate your review of the Comfort Suites University Area, we now have new owners so if you enjoyed this stay, just wait till next time. We are in the process of renovating and upgrading the entire property. It's our goal to have the best hotel in the area. So, please come back soon to see what we are doing... More

Asheville, North Carolina
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“major renovation needed”
2 of 5 stars Reviewed 23 March 2013

This was our first and last time staying at this hotel. It is in a difficult place to find, but we needed to be in the area. The hotel from the outside looked fine, even the lobby was fine. We went to our room and it was in horrible shape, very run down. The good thing was we asked to... More

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Gloria B, Guest Relations Manager at Comfort Suites University Area, responded to this review
27 March 2013

Please don't let this be your last visit, as new owners, we have been on the property less than a month. We are currently working with designers, decorators and contractors as we begin a complete renovation. Give us some time and I think you will be pleasantly surprised at the difference you will find. We invite you to just drop... More

Asheville NC
Top Contributor
56 reviews 56 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
“New Owners”
4 of 5 stars Reviewed 6 March 2013

When I checked in, I was told they have new owners as of March 1, 2013, and they have plans for a major renovation. My room was clean and comfortable but a little worn, I like this hotel and the location, so I look forward to the renovations and updates.

Was this review helpful? Yes
Gloria B, Guest Relations Manager at Comfort Suites University Area, responded to this review
12 March 2013

Thank you so much for choosing the Comfort Suites University area in Charlotte, NC. Yes we do have new owners and major renovations are scheduled to begin soon. so watch for many upgrades and a new management that will make your stay comfortable and welcoming. Plan to visit us again soon, we appreciate your business. Gloria M. Brown Guest Rellations... More

Charleston, South Carolina
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Short and pleasant stay”
3 of 5 stars Reviewed 5 March 2013

House keeping and breakfast staff weren't all that friendly but front desk definitely made us feel welcome. The hotel is undergoing renovations but the rooms were actually pretty comfy. The shower felt like heaven and the beds were pretty nice as well. I would definitely stay at this establishment again.

Was this review helpful? Yes
GBlazerRR, Guest Relations Manager at Comfort Suites University Area, responded to this review
6 March 2013

Thank you for choosing the Comfort Suites University Area in Charlotte. We are so glad that you found your room comfortable and clean. We also appreciate you taking time to write this review. Yes we are beginning our renovations with new ownership so look for good things to come. Please plan to visit us again soon, we appreciate your business.... More

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Additional Information about Comfort Suites University Area

Also Known As:
Comfort Suites University Area Hotel Charlotte
Comfort Suites University Area Hotel
Comfort Suites Charlotte
Charlotte Comfort Suites
Address: 7735 University City Blvd, Charlotte, NC 28213
Region: United States > North Carolina > Charlotte
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #105 of 166 hotels in Charlotte
Price Range: €
Hotel Class:2.5 star (2.5*)
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Comfort Suites University Area
7735 University City Blvd
Charlotte, NC 28213
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