My expectation was quite low after visiting other ESAs in Charlotte area. I had separate one night stays. Checkin staff refused to combine these. I had to check out and check in again. I might interrupt her good night's sleep. The kitchen had no utensil, no cooking pan and nothing. It has only one uncleaned dirty dish. The location of...
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Hotel felt clean and safe. No problems. Kitchen was useable and clean.
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Decently located for an intense visit to Concord for shopping without exorbitant rates, as well as other nearby shopping centers. The facility is not as up to date as some, but is clean and comfortable.
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Wow-- What a CRAZY PLACE!! The staff - SHARI AND NIESHA -- are clueless and horrible on running a hotel. Well i receive a call 1 day before i go on my journey / vacation and they tell me they have to move/bump me to another location becasue they are overbooked ! LOL, I BOOKED IT 6 MTHS AGO ONLINE...
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"Thank you for taking the time to make us aware of your experience at Extended Stay America Charlotte - University Place. Providing for your total satisfaction, from the moment you arrive to the moment you depart, is my staff's primary duty. Hearing that we failed in your case is truly disheartening, and for that, I offer you my sincerest apology....
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I stayed here in August 2002 and enoyed my stay. The rooms are equipped with a kitchen with full-size refrigerator, two-burner cooktop, coffee maker, microwave and cooking utensils. Also they have a recliner in the rooms! The rate was unbeatable, about $50.00 if I recall correctly. The hotel is near restaurants like Bob Evans, McDonalds, and IHOP. There is shopping...
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