I love this place! I have been here several times now and everyone makes me feel like royalty … Dan the valet is great and always takes good care of my car and JJ goes out of his way to make my stay pleasant and comfortable! The staff is friendly and funny (especially Bernard) and I wouldn't stay anywhere else... More

The parking was a bit of a hassel. The parking garage attendant was very rude, and actually citated my car because of an aragant attitude. The hotel was very clean, very nice. All hotel staff were very pleasant and went above and beyond to make sure we were accomodated. If you are staying in a large parlor room, you will... More

The hotel was nice,and roomy and in good location to walk to restaurant. On Wed the activity of young people in the area started to pick up and it was a little loud outside. On Thursday night I could not hear the TV in my own room on the 11th floor due to the neighboring night club with outside music... More

I stayed here for two nights on business. Both nights I found it hard to sleep due to several nightclubs across the street (E. 6th St.) blaring loud, outdoor music -- and I mean LOUD -- until two o'clock in the morning. On the second night I called down to the front desk and they supposedly called 911 for me,... More

Had to spend a night in Charlotte and a buddy who I was visiting had stayed here before. He made the reservation for me. I had my doubts as I am not a big fan Holiday Inn. There was construction going on all around the hotel but I didn't worry about that as I had planned to use the valet.... More

For the price, this hotel is an outstanding deal. The hotel is centrally located, the rooms are reasonably well appointed and the service is great. This hotel competes well with the nearby Omni and Doubletree - and it can generally be booked for a fraction of the price. More

Our reservations at another hotel were messed up so they found holiday inn for us. We were very thankful. The hotel is updated and very nice. Very clean and super friendly staff everywhere. They went out of their way to find me a sewing kit. The entire experience was a blessing! The only negative for kids was no indoor pool... More

Stayed here for 3 nights for a conference. Room was clean and modern, staff was friendly, and location was very convenient to bars and restaurants. Definitely a step up from what I think of with a Holiday Inn. Only down side was hallway noise could be heard in my room very easily. More

We stayed at this hotel for the ACC championship football game. Although we arrived at 4pm, the room wasn't ready. About 45 minutes later, another one of the front desk staff saw we were still waiting and immediately got us a key to another room (not sure why the other clerk had us waiting so long - and no apology... More