The few positives are price (when no events in town) location and the shuttle into town. Other than that the hotel has little to recommend it. The check-in time is late at 4 PM and an early arrival is usually met with a rude, "Go away and comeback at 4," and even then the room may not be ready. The... More

My family had two rooms over graduation weekend--a very busy time. I felt they should have been better prepared for the crowd. Only one of our rooms was ready by check in and they couldn't accommodate our request for an early check in. The first room had a nice display of graduation information, small snacks and an odd keepsake rock.... More

My family and I just returned from a trip to Durham, NC. We were there to pick our college daughter up from Duke University. The Chapel Hill University Inn was such a lovely place to stay. Our room was super super super clean. Beds were comfy and the atmosphere of the Inn was just amazing. The Inn has a lovely... More

This was a terrible experience. First of all, the room itself was dirty. The wallpaper was peeling off the walls, there were mosquitoes and flies, there was obvious water damage (and a full dehumidifier in the room and cigarette burns in the comforter (this was a "nonsmoking" room). The service was also terrible. There were not enough towels and no... More

Stay here during the High School State Champianship. Was able to find a great deal from Living Social. When I got there, I learned that the person that book the reservation was not on site and actually in another state so they said some things that were not actually accurate but the guy at the front desk was nice. Stayed... More

The room had an overwhelming aroma of a chemical agent used to cover odors that gave my wife a headache. When we arrived, there was only cold air coming out, even when we turned it to "heat." We asked it to be fixed and when we returned, we could only get hot air, even when we turned it to "cool."... More

We recently traveled to Chapel Hill for a busy university weekend and waited too long to make our reservations. We ended up at the University Inn and were truthfully not expecting to be very comfortable but ended up being quite surprised. The staff was wonderful, the accomodations, while dated, are very clean and comfortable. This is a great value!

See above and repeat three times. Do not stay here. We were booked in a Smoking Room although we requested non-smoking. There is no end to the noise. You can hear everything going on outside. It's just extremely unpleasant.

If you know Chapel Hill, there´s not that many reasonably priced places to stay. The University Inn is one of them. Although the property is rather dated, it is clean and has the usual amneties. The front desk staff wasn´t very friendly, but took care of our complaint about bad TV reception right away. It was our second stay there... More