This hotel is obviously older and needs some renovations. Our room overlooked a huge gravel and weed filled empty lot. On the plus side, the desk staff was very friendly and accommodating. The room was clean (king size suite), but a had the kind of ground-in dirt and smell that comes from an older room that hasn't had wallpaper or...
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Thank you for your review regarding the Best Western Plus Cary. I appreciate your comments and want you to know that we take all customer feedback to heart. We are very excited to say we began renovations to the hotel this week. We have begun removing wallpaper and started painting and new carpet has arrived and installation has begun. In...
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Right off the highway. Good location. Lots of shopping around. Hardest mattresses ever made! Never came to fix the jacuzzi in bathroom. One night is all I can stand thanks to the bed made from cinder blocks.
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Thank you for choosing the Best Western Plus Cary while you were in the area. I apologize that we did not take care of any issues with the jacuzzi while you were here. We pride ourselves in giving great service and hope that you will give us another chance. We appreciate you taking the time to submit a review and...
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I stayed for the night, but had already spent a few nights there four years ago and it is a good hotel, close to Crossroads Plaza Mall and not too far from Cary Town Center.
Service is good, rooms are clean. Prices were not too expensive $74 for the night.
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We appreciate you coming back to the Best Western Plus Cary. Our staff works diligently to offer a clean hotel and great customer service. We hope you will come back to visit us again soon! Betty Kiefer, GM
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My husband and I stayed for the weekend to have a weekend to ourselves. Brenda (one of the managers) was very helpful with getting us a room and recommening places in the area to visit. The hotel was clean and we had a relaxing weekend to ourselves.
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Thank you for choosing the Best Western Plus Cary for your special weekend. We have a great location with wonderful shopping and restaurants and so glad you were able to take advantage of the offerings in the area. Please call us when you are looking for another get away and we would love to take care of your reservations. Betty...
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This hotel is a geat place to stay. I was in town looking at real estate as I am moving here next month. The rooms were clean and the staff was great. Brenda, the manager, was very helpful in getting me booked. I would highly recommend.
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Thank you for choosing the Best Western Plus Cary during your visit. We appreciate the opportunity to serve you and so glad you enjoyed your stay. We pride ourselves with a great staff and Brenda is one of our outstanding Managers that always gives great service. Thank you again and we look forward to serving you again. Betty Kiefer, GM
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Wow, it is nice to find this gem of a hotel! Was looking for a place for myself and a few friends to stay and this is prefect! Great customer care from the staff and especially Brenda one of the managers! I will def. recommend to friends! Clean, Friendly and great rates! Perfect for a friends weekend together, business or...
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Thank you for posting a review for the Best Western Plus Cary. We appreciate your business and you choosing our hotel for your accommodations. We pride ourselves in providing superior customer service to our guests. We look forward to serving you again in the future.
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Stayed here just one night and arrived quite late in the evening. Reception very polite and friendly and given a room in another building (Suite ?). Took the lift to the 3rd floor and noticed that the carpets were very frayed. However was pleasantly surprised at the room. Good size, small kitchenette, nice bathroom. Unfortunately the window was adjacent to...
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Thank you for submitting a review for the Best Western Plus Cary and thank you for choosing our hotel when you were in the area. It is very helpful to receive these comments. We have just begun renovations in our suites building including carpets and are addressing the concerns you mentioned. We are also upgrading our breakfast which will include...
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This hotel was a little hard to find, and a little hard to get to coming from the south east on Walnut. You need to turn left to get to the hotel, but there is a median preventing you from turning. You can do a U-turn at the next intersection, but that can be difficult in a large vehicle, which...
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Thank you for choosing the Best Western Plus Cary and we appreciate you taking time to submit a review. Your feedback is very important to us. I apologize that you had difficulties entering the hotel. Due to our proximity to shopping and restaurants, the median is designed to ease traffic flow. I hope this will not deter you from returning...
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Conveniently located near restaurants and the highway makes for a good location. The hotel Staff was friendly and helpful. The rooms are average and my bed was comfortable. In general the complex was safe and stayed quiet. I found it strange there was no fan in the bathroom. Breakfast was par, but i expected eggs or something warm other than...
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I have stayed here quite a few times the last couple of years. Good price if you book online.
The hotel is decent, relatively clean, but certainly not spotless. It could use some updating. They have two buildings, one is for suites. I always try to stay in the main building.
The breakfast is the usual fare, but they do...
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