I recently stayed at this hotel with my 14 month old daughter. I am always very weary about where we stay as I want to be in a safe area that is also affordable. The hotel has clearly been remodeled. Its not perfect, but its worth the money if your working class or a traveling family. The room was clean... More

I don't understand what all the problems were for the past reviews, but whatever the case this place must have completely changed. I was put in a new 2 queen bed room which was very nice. The staff was great and I enjoyed the breakfast waffles as well. To all the past reviews if your wanting the Hilton then spend... More

Dirty, dirty, dirty! I wish I had seen the reviews BEFORE booking! It's dirty, it smells and its loud! Their free breakfast sucks! My choice of beverage was cranberry juice or coffee with no real cream. The stairs and hallways are so dirty, it's sick! Shame on Hotwire for having this place on their site!

I've stayed here several times. It's not the Ritz-Carlton for sure. However, Watertown, NY is an expensive place to stay. Why? I have no idea - maybe the demand from Ft. Drum and it's soldiers (and family's) pushes the price up. I can stay in a Hilton in Long Island or New Jersey for less than I can stay in... More

After driving for 5 hours on our way upsate, my husband and I needed a place to just crash overnight. As we pulled into the parking lot we noticed a guy coming out of the bushes, then he just hung out in the lot. We sat in the car and decided to wait him out. He finally left and we... More

blood on mattress and people at desk said the management would not let them do any thing to compansate me. the door to hall was moving and banging all night long , every time some one walked by the floof moved and the door moved . the cleaners and front desk people were verry friendly , but it sounds like... More

Honestly, this place is scary. It even had the flickering flourescent lights in the lobby. It's cheap, though, so what do you expect? They take pets, which is why we stayed - we were in an emergency, and had to stop, They were the only place open. The beds were pretty horrible - and there was some dried substance down... More

i had a reservation at this hotel for 6 nights. i stayed one night and checked out early the following morning. They charged my credit card for two nights even though I checked out and let them know I would not be back. They had plenty of notice of the cancelation of my reservation for the following night. When the... More

OMG!!!! horrible place... Dirty carpets, terrible smell. stained mattress. disgusting breakfast. Never never again. Someone living in a room with the door opened... Fesus all over toilet, Everything in Watertown was booked, so had no choice but to stay here, or sleep in the car, which would probably have been better.