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The St. Regis Mauritius Resort

5.0 of 5
Casa Noyale, Le Morne, Mauritius
Hotel amenities
The St. Regis Mauritius Resort
Ranked #4 of 9 hotels in Le Morne
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93 reviews from our community

    Trip type
Traveller rating
    58
    15
    12
    6
    2
Date Rating
Miami, Florida, United States
1 review
5 of 5 stars Reviewed 18 May 2013 NEW

I am doing a honey moon trip around the world and our experience at the St Regis was probably one of the best. We spent a great week at the hotel. The place is like heaven, the food is delicious and the services excellent. We stay at the hotel the whole week and barely went outside the resort. We had... More

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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

My Wife and I stayed in Late April as part of a large Corporate Booking. Firstly, the location is stunning being positioned on a large quiet azure lagoon with Le Morne mountain as a stunning backdrop. The quality of the hotel was exceptional. Clearly a great deal of attention and expense has been put into every aspect of this luxurious... More

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Dubai, United Arab Emirates
1 review
2 of 5 stars Reviewed 15 May 2013 NEW

I never normally complain because I work in the service industry and I know how hard it is to please everyone so before committing to this review I wrote to the St. Regis team to give them the opportunity to respond to my concerns. The reply I received was so patronizing and clearly just fobbing me off that I decide... More

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StRegisMauritius, General Manager at The St. Regis Mauritius Resort, responded to this review
17 May 2013

Dear Pfxmarks I would like to sincerely apologize for all the inconvenience you experienced during your stay and also if we gave you the impression not to be caring in our previous answer to you. We have reviewed with our team, line by line all the very important points you raised. I fully agree with you that the breakfast is... More

Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 12 May 2013 NEW

The property and beach are absolutely beautiful, but service and food is where the resort disappoints. As mentioned in previous reports, drinks took an hour to arrive, food was average at restaurants, and service in general was hit or miss. One example is that there were no beach towels one morning. We asked several staff and the consistent response was... More

Was this review helpful? Yes 1
StRegisMauritius, General Manager at The St. Regis Mauritius Resort, responded to this review
17 May 2013

Dear Amit S Thank you so much for your constructive feedback. We have reviewed this morning in our Operations Management Meeting your comments, mainly regarding the level of service you encountered on the beach. Following your comments we have reviewed our Foundation of Excellence to ensure a seamless service on the beach. The beach experience is for us one of... More

Ann Arbor, MI
Top Contributor
62 reviews 62 reviews
34 hotel reviews
Reviews in 39 cities Reviews in 39 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 11 May 2013

This was my first stay at a St. Regis hotel. I stayed here 5 nights in December. All I can say was, wow! This resort is stunning. The resort is set on a lagoon and with the Le Morne mountain in the background. The ocean in front of the resort was extremely calm. Maybe because the resort is new, but... More

Was this review helpful? Yes 1
Sheffield, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 10 May 2013

We stayed at the St Regis Mauritius for 10 nights in April / May in a Beachfront Junior Suite (Rm 333) and the holiday including flights and half board was booked through BA.com. Overall my general impression was that our stay at the St Regis was excellent. Firstly, in my opinion this hotel really does have the best address on... More

Was this review helpful? Yes 3
StRegisMauritius, General Manager at The St. Regis Mauritius Resort, responded to this review
14 May 2013

Dear Jonjparr , We have shared this morning your comments with my entire team and we watched, with great emotion your splendid video with the beautiful music of Coldplay! We all deeply thank you for having taken the time to put on paper what you both experienced during your short time with us. With our team we strive to connect... More

London
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 8 May 2013

We have stayed at eight 5 star resorts in Mauritius. St Regis was the best overall experience. The accommodation is brand new, spacious and comfortable. Our son slept on a sofa-bed which was much more comfortable than some children's hotel beds and it did not impinge on the space in the room. The food was excellent (make sure you order... More

Was this review helpful? Yes 3
Lamotte-Beuvron, France
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 May 2013

I went 2 times at St Regis this month: nothing to say excepted that it was wonderful !!! we tested 3 restaurants (Indian, asiatic, beach) and all were perfect which a special note for the Indian one where the cooker has a 2 stars in his restaurant based in London; We had two room: the marvelous St Regis suite on... More

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Durban, South Africa
1 review
1 of 5 stars Reviewed 4 May 2013

Although we had a pleasant stay at the hotel, we have had problems with accounts department at the hotel after checking out. We paid for our accommodation in full prior to departure and on arrival at hotel they confirmed receipt of funds. On check out we found a few extra nights accommodation were mysteriously added to our account and when... More

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StRegisMauritius, General Manager at The St. Regis Mauritius Resort, responded to this review
6 May 2013

Dear Kim G, Thank you for taking the time to share your comments about your stay at The St. Regis Mauritius Resort. I am delighted to read that you have enjoyed your stay at our property. However, I can only profusely apologize for the breakdown in communication within the accounting department that has led to the inconvenience you are experiencing.... More

Bracknell, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 26 April 2013 via mobile

Overall a lovely resort in a lovely location about 1hr from the main Airport on the south western tip of the island. Very peaceful, quiet and relaxing. The deluxe room we had was very spacious, well decorated and beautifully appointed. Black out curtains the best I have ever experienced and the bed was extremely comfortable. The bathroom, which was huge... More

Was this review helpful? Yes 2
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Additional Information about The St. Regis Mauritius Resort

Also Known As:
The St. Regis Mauritius Resort Le Morne
Address: Casa Noyale, Le Morne, Mauritius
Region: Mauritius > Riviere Noire District > Le Morne
Amenities:
Bar/Lounge Beach Fitness Centre Free Parking Children Activities Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 On the Beach Hotels in Le Morne
#4 Luxury Hotels in Le Morne
#4 Business Hotels in Le Morne
#4 Family Hotels in Le Morne
Price Range:
Hotel Class:5 star (5*)
Reservation Options:
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The St. Regis Mauritius Resort
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