Hilton Garden Inn New York/Staten Island (Staten Island, New York) - Hotel Reviews

Melinda B

Nashville, The Netherlands

1 review

Reviewed 17 June 2013 NEW

This hotel went above and beyond what they had to for our team. They worked quickly to provide us with an excellent experience, even when circumstances weren't favorable. Thank you so much Hilton Garden Inn Staten Island!

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Sheila W

Haddonfield, United States

1 review

“Great but ...”

Reviewed 15 June 2013 NEW

Hotel was good - service at check in and check out was awesome. The hotel restaurant was the worst service I have every experienced. They made it seem like we were intruding on their day when we sat down. The experience went from bad to worse when the waiter ignored us so long that the entire party left while I... More

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Sal L

Port Saint Lucie, Florida

Senior Contributor

30 reviews

Reviews in 9 cities

7 helpful votes

“Nice Surprise”

Reviewed 14 June 2013 NEW

I was there for one night because my nephew had his wedding reception there, which was on point. Food, service, etc. You wanted for nothing. This was the second wedding reception that I attended there in 6yrs. The staff was friendly & pleasant. My room was very clean. There are a few things that need updating, but it was not... More

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Dear Sal L, Thank you for sharing your experience at Hilton Garden Inn with fellow TripAdvisor readers. No matter how many we receive, every review gives us a special thrill and we are grateful for you taking the time to recommend us. Sincerely, Jewela Anova More

Philip A

Brooklyn, New York

1 review

“Overnight Entertainment Package”

Reviewed 10 June 2013

This hotel offers very good entertainment on select Fridays with overnight packages that are very reasonable. We have dinner at the hotel and enjoy the show afterwards. We come from Brooklyn but chose to stay overnight because it feels as if we went on a mini vacaton. The service and food is always exceptional and I recommend everyone to give... More

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Dear Philip A, Thank you for visiting us here in Staten Island. I am glad your experience was as good as going on a mini vacation. We take pride in serving our guests the best way we can. It is with pleasure to welcome you back the next time you decide to stay in Staten Island again. Once again, thank... More

Thomas T

Boston

1 review

“Stay and Cruise”

Reviewed 10 June 2013

Nice place to stay when cruising out of Bayonne. Shuttle to and from the port was couteous and timely. Although a somewhat non-chalant attitude toward parking left me concerned, albeit without major incident (door ding) about my car's security.

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A TripAdvisor Member

“Good experience”

Reviewed 3 June 2013

My experience with Hilton Gardens has always been pleasant and it feels like home. The front desk staff are very pleasant and professional. The rooms are very clean. I wish a continental breakfast was included.

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Thank you for taking the time to leave us a review. Our staff always makes sure they are giving the guest the best service they deserve. We are your home away from home and I'm glad you feel the same way. Please feel free to contact me directly on your next stay and I'll make sure you get to experience... More

David M

San Pedro, CA, United States

1 review

“One Nite Stay before the Cruise at Bayonne!”

Reviewed 2 June 2013

great hotel with super evening entertainment. the Italian Restaurant was a rare gem ~ excellent super club with music; delicious meals!!! It was cold and rainy the nite we stayed and we totally enjoyed the evening! Loved the amazing art work throughout the property! great staff :) :) Loved staying on Staten Island ~ easy ride to the Cruise Ship... More

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Dear David M, It is very heart warming to read such great review from our guests. I am glad you had the chance to experience Lorenzo Restaurant and was very satisfied with your meal. It's also nice to know that you had the time to visit our newly addition the "Above Rooftop" and had an excellent time. Your accolades about... More

Gebhardt9160

Staten Island , NY

Contributor

15 reviews

12 hotel reviews

Reviews in 8 cities

2 helpful votes

“The Freindliest Place in New York City”

Reviewed 30 May 2013

A visit to New York is often hectic, and rushed. The Hilton Garden Inn Staten Island is a great place to rest, and feel welcome. Patricia or Patrick at the front desk and their colleagues insure your needs in the Room, and the Lorenzo's restraunt and bar has great food and wine. The entire Hotel is in my opinion the... More

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Gebhardt9160 has 4 more reviews of Hilton Garden Inn New York/Staten Island

“Outstanding Hotel”

Reviewed 11 February 2011
“This is the best hotel in the 5 Boroughs of NY City.”

Reviewed 29 July 2011
“Great Locastion for Business in the NY area.”

Reviewed 14 February 2012
“The Best Service and Staff in New York Area”

Reviewed 15 February 2013

Dear Gebhardt9160, Once again, thank you for always leaving us a comment. Your reviews on TripAdvisor helps us let other travelers know that we are here ready to give them the best hospitality service in Staten Island. Your loyalty means a lot to us. We'll be seeing you soon. :) Sincerely, Jewela Anova More

bemby

Cranston, Rhode Island

Reviewer

4 reviews

3 hotel reviews

Reviews in 2 cities

“My Home away from home. sooo relaxing”

Reviewed 29 May 2013

I usally stay at this HGI because its the best hotel on Staten Island and its very close to Brooklyn and NYC. I stay here a least one day a week and my reservation is always correct and Jewel always checks me in quickly and Patrica always has my paperwork correct when i check out. This hotel also has a... More

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bemby has 1 more review of Hilton Garden Inn New York/Staten Island

“The Best Hotel on Staten Island”

Reviewed 24 February 2011

Dear Mr. Emby, Thank you once again for leaving us a great comment. Your review means a lot to us and your loyalty to our property is much appreciated. We are your home away from home!!! Thank you for sharing your great stay with the TripAdvisor community. Your accolades will be shared to all the department. Once again, thank you... More

danielbalc

San Diego, California

Contributor

18 reviews

8 hotel reviews

Reviews in 9 cities

5 helpful votes

“Not your typical HGI”

Reviewed 29 May 2013

We stayed here for our vacation in NYC. It's a good 20 minute drive to the Staten Island ferry so it's not the most ideal location for getting in and out of the city but it was perfect for us. The property is not at all like a HIlton Garden Inn. It feels more like a Las Vegas resort on... More

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Dear Danielbal, Thank you very much for taking the time to leave us a review. It is very nice to hear from our guest that they would come back and stay with us again. Our staff at the Hilton Garden Inn, take pride in serving our guest the best way we can. Going above and beyond is our key to... More

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Hilton Garden Inn New York/Staten Island Hotel Reviews, Staten Island

Hilton Garden Inn New York/Staten Island

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