Country Inn & Suites By Carlson, Rochester-Brighton (Rochester, NY) - Hotel Reviews

Also Known As:: Country Inn & Suites Rochester Brighton Hotel Rochester; Country Inn & Suites Rochester Brighton Hotel; Country Inn And Suites Rochester Brighton; Wellesley Rochester

Address: 797 East Henrietta Road, Rochester, NY 14623

Region: United States > New York > Finger Lakes > Rochester

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#11 Business Hotels in Rochester

#11 Family Hotels in Rochester

Price Range: €

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: Renovated 2008! Here at the Country Inn & Suites, Rochester Brighton, we try to make you feel right at home. From our Country decor, to our great customer service, and more! We are conveniently located across from Monroe Community College and The Sports Centre at MCC. This property has 89 Non-Smoking rooms featuring a complimentary breakfast buffet. The hotel is situated within walking distance of several popular restaurants. TGI Fridays is right in our parking lot. If your goal is relaxation, there is an indoor swimming pool, whirlpool, and fitness center located on the grounds. If business is your game, we offer free high speed wireless internet. Guests will find their commute to Rochester International Airport quick and easy with the free shuttle service. Club Carlson Rewards earns 20 points per dollar spent on qualifying stays. Our client are sure to rack up major points to redeem for hotel stays, airfare, car rentals, merchandise, gift cards and more. Whether you are here on business or pleasure we have a lot of amenities to suit your needs, including a hot complimentary breakfast, indoor pool & whirlpool, fitness center, free wired & wireless internet, refrigerators & microwaves in all rooms, and more! We are close to a lot of Rochester's attractions. ... more less

Reservation Options:: TripAdvisor is proud to partner with Venere, Booking.com, Expedia, Olotels, Cheap Tickets, Priceline, Hotwire, Agoda, Tingo and Hotels.com so you can book your Country Inn & Suites By Carlson, Rochester-Brighton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

zoegirl06

Albany, New York

Contributor

12 reviews

11 hotel reviews

Reviews in 11 cities

10 helpful votes

“Comfy large room”

Reviewed 17 May 2013

My mother & I stayed here while attending the Lilac Festival. The room had everything we needed including a small fridge & microwave. There was a nice charging station with several plugs for phones etc. The breakfast was AAAA++++. Staff was friendly. Rate was a good value. The only reason I didn't give it a 5 was because when we... More

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Hello there. We thank you for your valuable time to write about us and share your experience at our hotel. We are thrilled to hear that you absolutely loved our breakfast and service we provide at this hotel. Our staff go a long way and appreciate your kind words about them. However I apologize on issues you had with room... More

Kim L

New York City, New York

Senior Contributor

29 reviews

13 hotel reviews

Reviews in 15 cities

12 helpful votes

“Nice value”

Reviewed 8 May 2013

This hotel is clean and simple and a good value for what you pay. It is also quiet, with a comfortable bed. They should pay more attention to some of the physical flaws. One example: I had trouble getting into my room even though the green light would go on after putting the card in the door. When I went... More

Thank you so much for this review. We appreciate you kind words about our hotel and happy to know that your stay was offered at a valuable rate. However we apologize for all the concerns that you had during your stay. We will do our best in resolving those issues so that you or anyone else does not have to... More

Kathi C

Jamestown, New York, United States

Reviewer

4 reviews

4 hotel reviews

Reviews in 4 cities

“Great service”

Reviewed 5 May 2013

The desk staff was very helpful when I asked questions and made sure they told me where everything in the hotel was and what services they offered. My room was clean but some of the furniture was worn a bit. At $81 a night it was a great value for the money.

Our service goes a long way and I am thrilled to know that you liked your stay and were satisfied. I thank you for providing feedback on our furniture and I can assure you that we are working on a solution for that. I would like to apologize if it may have caused you an inconvenience. I will make sure... More

SouthernAndIrish

Tennessee Ridge, Tennessee

2 reviews

“Another Great Get-A-Way”

Reviewed 2 May 2013

Back again and everything was GREAT, as usual. We got into Rochester early but were able to check into our room with no difficulty. We headed out to lunch but decided to wait a little bit and go to the free dinner. Nice, Nice Nice!! Relaxed with a cocktail and then the buffet. The staff at this hotel is always... More

SouthernAndIrish has 1 more review of Country Inn & Suites By Carlson, Rochester-Brighton

“One of the BEST!!”

Reviewed 23 November 2012

We truly appreciate your time to write a fabulous review about our hotel. We are thrilled to know that you enjoyed your stay. Our dinner is worth waiting for; it is a very good amenity for our guests traveling during weekdays and serves as a great value. Again we would like to thank you so much for writing such a... More

travlgrl33804

Hartford, Connecticut

Senior Reviewer

8 reviews

5 hotel reviews

Reviews in 3 cities

3 helpful votes

“Excellent Hotel”

Reviewed 29 April 2013

Upon checking in, we felt very welcomed. The room was clean and the bed was very comfortable. The only problem with the room was the light switch for the bathroom was in a weird place and there was no venting in the bathroom. There was enough pillows and even extras in the closet! Small fridge, microwave, and even nicely folded... More

See 2 more reviews by travlgrl33804 for Rochester

Your time is very valuable and we thank you for taking the time to write about your experience. We are sorry about the inconvenience of the bathroom switch and ventilation in our bathroom, and I can assure you that we are working on placing an exhaust fan in the bathroom and switching the switch to the other side of the... More

CarlaStraveller

Charlotte, North Carolina

“Business traveller”

I was travelling solo on business and had never been to Rochester. Tisha at the front desk was friendly and helpful. I had an issue with my room and she was courteous and empathetic and speedily changed my room to my satisfaction. Although it was an older hotel it has clean rooms (recently renovated I think) and friendly staff. The... More

We appreciate your feedback about our hotel and very excited to know that Tisha and all of our front desk agents took care of you. Tisha is great and is very pleased to hear about this review you put in. I am sorry to hear that we had to move you to a different room due to an issue. We... More

Kathy719

Port Jervis, New York

8 hotel reviews

Reviews in 9 cities

5 helpful votes

“Weekend In Rochester”

Reviewed 28 April 2013

We have stayed in this hotel about 7x and have always been pleased with the the service, staff and great location. With a Fridays on the property it works out great to walk over for a bite to eat and a drink. Several other restaurants are within walking distance. The rooms are a great size and supper clean. Next time... More

Thank you!! Thank you!! Thank you!! We thank you for staying with us again and again. I am glad to hear that you are pleased with all we do at this hotel. Our service goes a long way to accommodate a guest happily. With a great location with TGI Fridays and Delmonico’s Steak House right next to us is a... More

Sdubb121

1 review

“Great place to do business from.”

Reviewed 25 April 2013 via mobile

Stephanie, at the front desk was very helpful as she helped me find places. She also gave me ideas of things to do and the nightlife around the area. She gave me a coupon for a free appetizer at tgifridays as well. Very personable and down to earth.

We are thrilled to hear that stay at our hotel was wonderful and Stephanie’s top notch customer service. We really value your time in writing about us and specially mentioning Stephanie’s name. She constantly proves to be a gem to us and our guests. I appreciate that we did all we could to satisfy you and provide a comfortable stay... More

Michelle S

Manchester, MD

10 reviews

Reviews in 5 cities

9 helpful votes

“older place, great hospitality”

Reviewed 20 April 2013

Arriving at two in the morning after driving five plus hours, we were greeted by a friendly receptionist who offered water, cookies and a copy of directions to RIT from the hotel. She speedily checked us in and we were in our room within five minutes of pulling our car into the lot. Even though the hotel is a little... More

Was this review helpful? Yes 3

Hello there, we are glad to hear that your stay was comfortable after the long drive and that we took care of you. I appreciate all the good things you had to say about our hotel. Our location being close to both University of Rochester and Rochester Institute of Technology really helps our guests and students on commute plus we... More

KTM2013

Erie, Pennsylvania

1 helpful vote

“Excellent choice for this price range”

Reviewed 14 April 2013

Clean rooms, good breakfast, courteous and friendly staff sum up this establishment. The desk clerk at check in was very friendly and helpful but I neglected to get her name. Stephanie the desk clerk at check out was also very informative and friendly. Will definitely stay there again. Excellent location close to the University of Rochester.

Was this review helpful? Yes 1

Hello, we appreciate your time to write a review about us. I am glad that your overall accommodation at our hotel was great. Thank you so much for mentioning Stephanie’s name and putting in a good word about the rest of our staff. They are all flattered to know about this. We will make sure that we amaze you again... More

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Country Inn & Suites By Carlson, Rochester-Brighton Hotel Reviews, Rochester

Country Inn & Suites By Carlson, Rochester-Brighton

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