Have been on the road for 4 weeks, 3 hotels, this one is the most comfortable. The suite is spacious with living area/full kitchen/comfortable bed and pillows/ bathroom layout great. Full breakfast every morning and manager meals M-TH/beer & wine/ well done. Good service. More

Comfortable, large studio suite with all the usual amenities. Easy to use HVAC. Nice bed and pillows. Convenient location if you have a car, as the nearby highway can get you anywhere in the Rochester region. As another reviewer noted, the staff were surprisingly unfriendly upon arrival. Rochester is usually very welcoming, but the hotel was busy the night before... More

This was my first time staying at the Residence Inn in Rochester. The location is actually in Greece, NY. The price was not bad for a 2-bedroom, 2-bath suite. I had a king size bed in both rooms and there were three televisions. Upon check-in, I was told that my room was not ready, even though it was 3:55 pm... More

What can I say except that this is the first hotel I have reviewed twice. Yes, I like it THAT much! It is definitely my "go to" place in my hometown of Rochester (where my family still lives). I cannot say enough about this hotel whether it is the facility, staff, location or rooms. They are all great. I stayed... More

We have stayed at several Residence Inns but found this one by far to be the best and certainly the cleanest of all. We stayed here for 4 days in January. The location is the best. Super easy access to the 390. Lots and lots of restaurants and shopping all along Ridge Road. We did not partake in the breakfast... More

We spent 5 nights here (while visiting family) on Marriott points, so I can address the value for price issue. But it is a very nice property. Comfortable rooms and bed, adequate kitchen, washer/dryer on each floor and a very good breakfast with hot food--eggs, breakfast meat, pancakes & waffles. Free internet access in the room and a new feature... More

My husband, 12 year old son and I stayed at the Residence Inn Rochester/ West/Greece for 5 nights. The hotel was nice and clean and the employees were very friendly. There was a free breakfast buffet ebery morning. The variet was good. The pancakes and french toast were not all that great. It tasted bland. There was also an eveing... More