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All 39 Rochester hotels

Doubletree Hotel Rochester

3.5 of 5
1111 Jefferson Road, Rochester, NY 14623
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Doubletree Hotel Rochester
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Ranked #17 of 39 hotels in Rochester
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171 reviews from our community

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1 review
4 of 5 stars Reviewed 16 June 2013 NEW via mobile

Price/value pretty good for the area. But the furniture is a little worn. Worse for us the free wifi in the lobby is weak and you must pay to get it in your room. Most hotels bundle wifi for free. Finally there was some road noise to be aware of.

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Gregory L, Director of Sales at Doubletree Hotel Rochester, responded to this review
17 June 2013

Good morning! Thank you very much for taking time to complete a survey on TripAdvisor. We appreciate your comments. Our Hotel takes our feedback very seriously as we continue to make improvements to our Hotel. Safe Travels. More

Rome, NY, United States
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 13 June 2013 NEW

I've stayed here several times. The hotel is nice but nothing that would make you say "WOW" They have a "glass" elevator that is cool. It has the look and feel of Embassy Suites. The lounge is nice for drinks. Never had dinner at there. I've had breakfast there and wasn't impressed, it wasn't bad but nothing that made you... More

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Gregory L, Director of Sales at Doubletree Hotel Rochester, responded to this review
14 June 2013

Robert, The next time you visit our Hotel please visit our omelet chefs: Aaron or Evans, they pride themselves in creating exceptional omelets and specialty fruit crepes to order on our breakfast buffet. They are up for any challenge. And if you have dinner in our Atrium Lounge, I suggest you try the salmon. Best in the city! I hope... More

1 review
4 of 5 stars Reviewed 13 June 2013 NEW

Good average quality. Clean. Breakfast is too expensive, but there are plenty of restaurants nearby. The beds are comfortable. The internet is slow. The rooms was nice and the bathroom clean. Everything worked.

Review collected in partnership with DoubleTree by Hilton

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Gregory L, Director of Sales at Doubletree Hotel Rochester, responded to this review
14 June 2013

Janis K, Thank you for taking the time to review our Hotel. I will share your comments with our staff, especially our new Executive Housekeeper; Tiffany. She will be glad to hear. Please note that if you are having problems with internet, or anything else in the Hotel, you are welcome to dial "150" our CARE LINE, for assistance. Our... More

NY
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 5 June 2013

The many trees, koi pond and pool in the lobby made this Double Tree feel like an exotic resort. The room was well appointed and I loved the pillows. I appreciated the mouthwash as part of the bathroom amenities. I would definitely stay here again.

Review collected in partnership with DoubleTree by Hilton

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Toronto, Canada
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 June 2013

This hotel reminded me of a 1970’s public library or other similar space. The décor was a little tired but the rooms had seen some upgrading. The centerpiece of the hotel was a large indoor atrium with pool and plenty of trees and plants. The upside of this was plenty of light and each room having a veranda onto the... More

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Gregory L, Director of Sales at Doubletree Hotel Rochester, responded to this review
5 June 2013

myounder: Although we appreciate all comments, I was especially pleased with the following: "Location wise, the hotel is near major roads and shopping. Finally, the counter service we got was superb. Very friendly." We take great pride in our friendly service and will continue to make improvements based on the feedback from our guests. Thank you very much... Safe Travels! More

A TripAdvisor Member
5 of 5 stars Reviewed 30 May 2013

the staff is very friendly and helpful they truly make you feel that they are there to service you, the food was excellent. our room was clean and large, I loved the size of the bathroom. we travel a lot and this is one of our top 5 hotels! the location is right off the freeway a mall was one... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Gregory L, Director of Sales at Doubletree Hotel Rochester, responded to this review
2 June 2013

Good morning! TOP FIVE! Thank you very much for your comments. Our staff does take pride in their work and it shows. We hope to see you again soon. Safe Travels! More

Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 30 May 2013 via mobile

Ok hotel just nothing special. Old atrium design. Typical old hotel problems with refinished tubs and slow drains. The check in cookie is nice. Staff and check in folks were very nice along with the bar staff. If you can get a deal stay.

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Gregory L, Director of Sales at Doubletree Hotel Rochester, responded to this review
2 June 2013

Dear Barkly, We use comments like yours to continue to update our Hotel. We are most excited to see that you too have taken the time to mention our staff. The DoubleTree by Hilton Rochester is a great place to work and it is because of the the people work here and the good people that visit... like you! Thank... More

Detroit, Michigan
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 27 May 2013

This Doubletree is a great place to stay if you are looking for easy access off the Thruway. We were off the Thruway and in our room in about 15 minutes. It reminds me of an Embassy Suites because it has an open attractive atrium in the center of the property with rooms overlooking the atrium and elevators in the... More

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See 3 more reviews by nedradc for Rochester
Gregory L, Director of Sales at Doubletree Hotel Rochester, responded to this review
28 May 2013

Ned, Thank you very much for your comments and for letting our future guests know how convenient our Hotel is to the NYS Thruway. I would also like to mention that we are only minutes from RIT, the University of Rochester and the Monroe Community College Campus; home of the Bill Gray's Iceplex. I am going to go right over... More

Kitchener, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 of 5 stars Reviewed 23 May 2013

All of the staff was very kind. The double tree cookie at check in is absolutely delicious, probably the best cookie I've ever had. The interior design is pretty unique as well. The hallways are balcony style and all floors look down on the pool/breakfast area.

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Gregory L, Director of Sales at Doubletree Hotel Rochester, responded to this review
24 May 2013

Moe, Thank you very much for taking the time to complete a TripAdvisor survey. We appreciate your comments. We are very lucky to have so many Canadian visitors such as yourself. I hope to see you again soon! Safe Travels! More

Toronto
Top Contributor
89 reviews 89 reviews
89 hotel reviews
Reviews in 66 cities Reviews in 66 cities
265 helpful votes 265 helpful votes
4 of 5 stars Reviewed 21 May 2013

We stayed for for two nights while attending a soccer tournament. As others have mentioned, this property is right off the highway, and has plenty of parking. Check in was quick, and the atrium area is very impressive and welcoming. The room itself was pretty standard. It was average in size, nicely appointed with comfortable beds, functional washroom, flat screen... More

Was this review helpful? Yes 1
Gregory L, Director of Sales at Doubletree Hotel Rochester, responded to this review
22 May 2013

SquareBob, Thank you very much for your comments. We appreciate your feedback. I do hope that you will stay with us on your next stay in the Rochester area as our management and staff are dedicated to making every stay exceptional. Safe Travels! More

 
 
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Additional Information about Doubletree Hotel Rochester

Also Known As:
Doubletree Rochester
Rochester Doubletree
Address: 1111 Jefferson Road, Rochester, NY 14623
Phone Number:
Region: United States > New York > Finger Lakes > Rochester
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotels in Rochester
#19 Family Hotels in Rochester
Price Range: €€
Hotel Class:3.5 star (3.5*)
Reservation Options:
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