Hotel was very clean with nice rooms. Check in was easy and staff very friendly. Room was well kept, clean and quiet. Pool area and fitness room were nice. Breakfast is nice for a free breakfast. there were plenty of brochures with places to visiti and places to eat. Hotel is easy to find and central to most areas. Easy... More

Front desk staff was very nice. The room was clean and smelled pleasant. Water pressure was good. The beds were comfortable. It's a little worn; some of the wallpaper was starting to come off in places. We had a regular room, which was average size, and had no fridge or microwave. The breakfast was included which is always a plus.... More

We stayed here for 2 nights in Jan, we were in town to take our two children to the Museum of Play. The room was clean, large, and was in a very convenient location. However I had read a few complaints on here about the sheets not fitting the bed very well, and they were right!! I first night I... More

My Grandma passed away here in VA and I had to make hotel arrangements in Rochester area. My dad, brother and I drove for the funeral. Dad had a lot on his hands so I took care of accommodations. I usually book online but this time I had to call to make sure everything was stress-free for dad. Dad asked... More

This hotel has to be the BEST of any I have ever stayed at!!! The whole entire staff was professional, compassionate, friendly, and understanding as well as flexible. When you walk in the door someone is always there to greet you with a smile on their face. They can accommodate just about anything you need. The continental breakfast is unlike... More

We just returned from this hotel yesterday after a four night stay. Sophie at the front desk was very helpful upon our arrival. As mentioned by previous posters, the location is really solid. The room was quite spacious and very comfortable. The bathroom was quite large, very well lit and had an exhaust fan (a big plus in my book).... More

As others mentioned, Daisy at the front desk was extremely helpful. We arrived in town a bit earlier than we had expected and fortunately the room was ready so we were allowed in. It was convenient to have a Target and a grocery store within walking distance. Pool was fine, but yes, small and only 3.5 ft deep.. Not a... More

The hotel staffs are friendly, the rooms are clean and relatively new. The location is good, with Ihop, Target, Sears, etc. nearby, and there are quite a few other restaurants within a few minutes' drive on East Ridge Rd. To downtown takes less than 15 min. There's a pool and gym, but the pool is quite small. Hot breakfast is... More

There are many parking lots, I didn't have to worry about it. There is a swimming pool inside the building but I didn't use it. However, it was looking good, clean and private. The lady at the front desk was very friendly. The room was nice, clean, but I can hear the footstep from outside. The bathroom was clean, bright.... More