Room : Hugh 2 Queen size (enough for 2 people / bed) beds, nice & clean room (inclu. bathroom - no shower gel but tiny bath soap !), where small fridge is also inside the hotel room as well; plus tiny coffee maker (I personally don't like it since there's no coffee maker jar, but you need to use their... More

My family was on vacation over the May24 weekend and we stayed at the Best Western. This was our first time at BW and we really loved the overall experience. We will be staying at this BW location each and everytime we come back to Niagara Falls, NY. We have to send a special thank you to Robyn, the lady... More

We spent a night there 10 yrs ago, and swore qwe would never go but we returned last week very hesitantly, and found a recently well-renovated, modern and clean hotel. . The staff was very pleasant, and helpful. The included breakfast was varied, mostly hot and quite good. This will be the only hotel in the Niagara/Buffalo area we will... More

my daughter had an immediate allergic reaction to the towels so we had to spend $90 on linens for the stay-compensated by $10 off, poor lighting, bad water pressure, dirty heating unit, outlets not working

I was there for 2 nights. The room and bath room are clean and comfortable. They have a considerably large pool. The breakfast was good and the dining hall spacious. On the day I was checking out I was prepared to have break fast in the airport since I was leaving early morning by 630am since the hotel notification showed... More

The hotel was pleasant enough. Our room was way in the back so pretty quiet. Internet was sketchy, off & on. Pool however was wonderful being salt based. Staff friendly, helpful & when we head back this way we would probably stay there again.

We stayed for 1 night and had 3 rooms, all the rooms were newly renovated, extremely friendly and courteous staff, we were driving from Orlando and reached at 10 am way early then our checkin time and were allowed to checkin early at no cost, the desk manager who checked us in was very intelligent and friendly also the breakfast... More

We came in from Canada for shopping to Buffalo stayed at this hotel. Found it clean and well within all shopping areas. It was extremely decent, served the purpose. Outlet mall was within 1km. Kids had a great swim in the indoor pool - after a day of shopping.

My husband and I stayed here this past weekend for a little getaway and to shop at the outlets, ect. I booked on the BW website and thought that the rates were great. The room was nice and clean, fair sized, with a comfy king sized bed. The breakfast was adequate...we ate there one morning and went to Denny's the... More