Four Points by Sheraton Niagara Falls (Niagara Falls, NY) - Hotel Reviews

Also Known As:: 4 Points By Sheraton Niagara Falls; Four Points By Sheraton Niagara Falls Hotel Niagara Falls; Four Points By Sheraton Niagara Falls Hotel

Address: 7001 Buffalo Avenue, Niagara Falls, NY 14304

Phone Number:

Region: United States > New York > Niagara Falls

Amenities:

Bar/Lounge Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#3 Family Hotels in Niagara Falls

#4 Business Hotels in Niagara Falls

Price Range: €€

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Four Points by Sheraton Niagara Falls, situated on the waterfront, is perfect for weddings, vacations, or business. Our hotel has 141 rooms, 5,220 sq ft of meeting space, an indoor pool, and free wifi ... more less

Reservation Options:: TripAdvisor is proud to partner with Starwood, Travelocity, Priceline, Booking.com, EasyToBook, Agoda, Hotels.com and Tingo so you can book your Four Points by Sheraton Niagara Falls reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Write a Review

230 reviews from our community

See which rooms travellers prefer - 82 traveller tips

mscrazy1k

Boston

Reviewer

4 reviews

Reviews in 2 cities

“What a deal, excellent, and groupon influenced!”

Reviewed 8 May 2013

Excellent stay. Stayed a few nights via a groupon deal- $89 night, free bottle of wine and appetizer every night, and a casino credit. My waiter Greg at their on site restaurant was mucho attentive to my dining needs, he was great and his tip reflected. Hotel staff were great although a couple of women staff there seemed to not... More

Was this review helpful? Yes

Problem with this review?

Thank you for your review. We are glad your stay was excellent. I just want to let you know when you make a green choice, the housekeeping staff does not enter your room to clean it or make the beds. If you need additional supplies in your room you can request them and we will fulfill your requests. We do... More

IMSHER

Pickering, Ontario

Senior Reviewer

10 reviews

6 hotel reviews

Reviews in 7 cities

15 helpful votes

“Hotel is Wonderful...Location and staff not so Wonderful...such a shame”

Reviewed 7 May 2013

Everything about the hotel was Wonderful is u get a good deal...Melissa at front desk is an unfriendly and sometimes rude person, Restaurant food is okay, mine wasn't but others in group enjoyed theirs...don't get the Veal, great location on water, but far from anything else, pool area is wonderful, don't expect a reply from Theresa to answer ur questions,... More

We apoligize you found one of the members of our staff was unfriendly, this is not a usual comment about anyone of our agents. I wish for you to contact me directly to get more detail on your concerns so they can be addressed properly. I apoligize your experience was not 100% satisfactory. We do strive for this, it is... More

danitad77

3 reviews

Reviews in 3 cities

7 helpful votes

“Tiny but clean rooms, nice decor, restaurant below average”

Reviewed 1 May 2013

My husband and I took the kids to Niagara Falls for a weekend and stayed at Four Points. It, of course, does not overlook the falls since it's on the NY side. (The only hotels we saw overlooking the falls were on the Canadian side.) However, it was only about a 7 minute drive to get to the falls. When... More

We are sorry that the size of our rooms were not as you preferred. Our restaurant is known for the food and it's quality. Our caesar salad has a house made dressing as well as Romaine Lettuce, Bacon, cheese, croutons, and lemon. We apoligize this was not to your liking. I do hope you mentioned this to your server so... More

SandeepKang

Chandigarh, India

Contributor

12 reviews

4 hotel reviews

3 helpful votes

“Four Points by Sheraton close to Niagara Falls”

Reviewed 23 April 2013

We stayed here for 1 night with the family in June 2012, the hotel is decent for stay as any 3 star you would expect to be. We got rooms with view of the Lake Erie and the added value to the room, rooms were neat and well kept however found the washroom little cramped and the wash basin placed... More

We are glad you enjoyed our hotel and the beautiful view of the Niagara River! More

thewanderer-nammo

Princeton, New Jersey

Top Contributor

83 reviews

80 hotel reviews

Reviews in 60 cities

33 helpful votes

“Great property in a great location”

Reviewed 14 April 2013

I havent had a good experience with 4 Points in the past so wasnt expecting much from it either but had grabbed a nice deal and thus went ahead. I was pleasantly surprised upon check-in, the lobby was nice and big, and I could see the river whizzing by from a distance while standing inside the lobby, went a further... More

Was this review helpful? Yes 1

What a great review, thank you! Our location with the Niagara River in our backyard is a view that can't be beat! We are glad to see that the rest of your stay was wonderful! Looking forward to your next stay with us! More

TravellingToronto

TORONTO

19 reviews

6 helpful votes

“Will keep going back!”

Reviewed 9 April 2013

This was our second stay at the hotel, and it was another great stay. Got upgraded to a river facing room - very friendly front desk staff! Lovely room, great view, fantastic bed! Had a lovely dinner at the restaurant in the hotel, and a very good buffet breakfast - which was included in our package. The location of the... More

See 3 more reviews by TravellingToronto for Niagara Falls

TravellingToronto has 1 more review of Four Points by Sheraton Niagara Falls

“Beautiful, chic hotel with river views.”

Reviewed 5 November 2012

Wow! We just love to see our guest satisfied in everything during their stay with us! We look forward to your return and know you will be just as satisfied! What a great reveiw, I will make sure all the staff gets to see your kind words! More

Kelsey J

6 reviews

1 helpful vote

“Hotel adequate”

Reviewed 6 April 2013 via mobile

Reasonably priced. Nice rooms, nice service, nice view of the water, excellent new gym equipment (life fitness - elliptical, treadmill, weigh machine, free weights, two bikes - very happy with the gym). We didn't swim but walked through the pool area it was nice. We didn't eat at the restaurant because it looked over priced. It was nice that there... More

See 3 more reviews by Kelsey J for Niagara Falls

Thank you for your reveiw. We appreciate you taking the time to let us know the things that were not adequate. I ensure that all concerns have been addressed. We apoligize you experienced anything less than perfect. We are thankful that you brought these things to our attention. 100% guest satisfaction is our #1 priority! More

FlyAtNIght

Brooklin, Canada

148 reviews

27 hotel reviews

Reviews in 58 cities

82 helpful votes

“A bit apprehensive when the website said they could not guarantee quiet rooms...”

Reviewed 1 April 2013

...or something to that effect. My wife, son and I stayed for one night this weekend. Everything was perfect...checking in was quick, the room was spotless (but a bit small...but for the price I shouldn't complain). Did I say the room was spotless, but a but small...but for the price, it was great. I was a bit worried that it... More

We are glad our hotel was exactly what you were looking for and we met your expectations! Our main focus is that each guest has an enjoyable experience and of course gets a great nights sleep! We are glad to see that you will return in the future and i'm sure your next experience will be just as memorable! More

Amy S

Erie, Pennsylvania

5 reviews

“Beautiful Hotel!”

My husband and I decided to go to Niagara Falls for our "baby moon" we are expecting a baby in July. We booked a room at the holiday inn in December we later found out their pool would be closed during the week we would be there. Both hotels worked together to transfer our reservation without us having to pay... More

See 2 more reviews by Amy S for Niagara Falls

Congratulations on the upcoming addition to your family! No matter what the situation it is or how your room is booked we try to make everyone's stay as flawless as possible! Thank you for choosing us for your "baby moon" and we are glad your time with us was enjoyable! More

mattslatz

8 reviews

Reviews in 5 cities

“Hidden gem!!!”

Reviewed 31 March 2013

Man, I was presently surprised at how nice this property was. 5 minutes away from the falls, nice river view, great Jacuzzi tub, nice amenities. Negatives? Located in a bit of a shady area, water damage to base of Jacuzzi tub, and water pressure not the best. For the rate of 160 for a suite, you can't beat it. Similar... More

See 2 more reviews by mattslatz for Niagara Falls

Thank you so much for your great feedback! We sure do our best to make sure our amenities fit the needs of our valued guest! More

1-10 of 230 reviews

« 1 2 ... 23 »

Family-friendly Comfort Inn The Pointe 298 reviews	Romantic Sheraton on the Falls 2,733 reviews	Luxury Sterling Inn & Spa 739 reviews	Good for business Hampton Inn by Hilton at the Fal... 793 reviews
ABS:HotelCheckRates-d93672?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d184106?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d655569?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d185255?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell

Hampton Inn Niagara Falls 322 reviews	Seneca Niagara Casino & Hotel 393 reviews	The Giacomo 327 reviews	Holiday Inn Express & Suites Nia... 189 reviews
ABS:HotelCheckRates-d99555?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d594136?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d1502101?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d1026227?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Sheraton At The Falls 483 reviews	Days Inn & Suites - Niagara Fall... 297 reviews	BEST WESTERN Summit Inn 178 reviews	Marriott Niagara Falls Fallsview... 2,269 reviews
ABS:HotelCheckRates-d99562?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d613480?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d75670?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d182928?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Four Points by Sheraton Niagara Falls Hotel Reviews, Niagara Falls

Four Points by Sheraton Niagara Falls

230 reviews from our community

Been to Four Points by Sheraton Niagara Falls? Share your experiences!

Additional Information about Four Points by Sheraton Niagara Falls

Owners: What's your side of the story?

Related hotels...

Browse nearby

Explore Niagara Falls

Hotels around Niagara Falls