You won't be disappointed. A great boutique hotel with excellent service, care and detail. We were pleasantly surprised. They pay attention to all the details! Chocolates in the room, fresh cookies as an evening snack. A very comfortable bed with quality sheets and bedding. Cozy bathroom with heat lamp, large stand-up or sit-down shower. Simple and good American breakfast. Wonderful... More

Just came back from an evening at The Giacomo, will definately stay there again! Staff very helpful and friendly.. room nice and clean... quite a few nice touches. Only downfall, and I read it here before we booked.. the rooms don't have quite enough light in them.. otherwise, terrific boutique hotel! Starting with the complimentary valet parking... super friendly staff... More

We booked this hotel through a 3rd party website, so the only redeeming quality about our stay was the fact we didn't pay what they normally charge for this overpriced place. The walls were ABSOLUTELY PAPER THIN. We got woken up one night by our "neighbors" having a heated discussion, but nothing we should have been privy anywhere else. There... More

What a jewel of a boutique hotel in an otherwise tarnished downtown area. The staff goes out of their way to help. Came to the hotel for a cocktail party and decided to spend the night. Since we are from the area, my wife and I decided to do an "intown" getaway. Are we glad we did? YES!! Rooms were... More

This is a boutique hotel with only about 30 rooms more or less. Its is an art deco style and each room is different. I used my travel points to book this hotel at $250 for the night and it was worth it. Excellent parking valet. They will also take you to places in town via private limo as well.... More

This old structure emulates intrigue & old style elegance. First the valet parking service was execellant. (with your car pakred in a gated area across the street) Check in was a breeze, and the room was aboslutely wonderful. Top notch linens, heavy curtains to sheild any daylight in the am. The bathroom was huge with fine quality robes & towels.... More

Flew to New Jersey to buy a truck and we decided to stop by Niagara Falls for the first time just to see it. Looked on TripAdvisor and saw Giacomo rated so high, so my decision was so easy. It really, really is as good as others say. I'm SO impressed! #1, its a renovated office building that was rescued... More

Simply Excellent, i totally recommend anyone who wants to visit Niagara falls to stay in Giacomo More

I was pleasantly surprised with the rooms. For an old older hotel, the rooms were very nice. King Sized bed and very spacious. They had a great continental breakfast, valet service and among the nicest staff at the front desk that I've experienced. The ONLY negative thing I would have to say about this place is it lacked an onsite... More