We booked online and drove 13hrs for my stepdaughter's college graduation. We called the hotel to advise we were running late and they insisted they did not have our reservation even though we had confirmation numbers and everything. We gave them the confirmation number and they denied having it even though it was booked way back in February. They also... More

This was one of the worst places I've stayed. The room looked like something out of a garage sale mixed with bizzare, think pepto pink, paint. The sofa bed was hard as a rock as was the bed. Didn't dare sit in the chair that had a "throw" covering it. The smoke detector started alarming about 4pm and I had... More

Stayed here with my boyfriend and our friend for one night, we were travelling from Niagara Falls/Toronto to Salem in NH and wanted to stop off somewhere for the night half way between the two. If you visit the website, the rooms are exactly as pictured. Really homely, felt as though we were staying in someones home rather than a... More

First of all, this place is spotless and the price was VERY affordable! Owner is chatty and helpful. It was like living in a "Home Interiors" party with all the doo-dads and wall groupings. Not really my style, but it was pleasant nonetheless. My teenage daughter loved it though with all it's frou-frou-ness. We had a nice recliner chair to... More

Spent a night in Massena with my wife. We picked this motel and we were surprised at what we found. A nice room, cozy, neat and very quiet. Owner was very friendly and made sure we liked what we had. Room had a nice feeling to it and had everything we needed. Value for sure...would stay again for sure.... and... More

The Blue Spruce is a clean, locally owned motel that's pleasantly decorated and well-equipped. The owners have added their personal decorative themes in a variety that's usually not found in a motel. The location is convenient to any destination in this part of the North Country. When you book, be sure and verify your rate since the website may not... More

This hotel is at least $5 cheaper than most of its competitors in Massena. It's not a national brand, it's family owned. The room I stayed in was very new and clean, and was filled with lots of decorative touches that gave it lots of charm and made it very family friendly. I was traveling alone but wouldn't have hesitated... More