Clean, well kept property. I was greeted by name by desk staff who hadn't even checked me in on my way out to dinner the 1st night of my stay but also upon arriving back at the Hampton the next evening!

We travel to Syracuse 2x a year from Ottawa to have a getaway, shop and generally recharge. We have stayed at the Hampton Inn Clay since it opened and it is fabulous. Clean rooms, comfy beds and very helpful staff. The location is perfect for shopping wherever you want to go in the area. Restaurants are within walking distance as... More

hotel strategically placed for convenience as a traveler. Room was fresh and clean. Room cooler when I arrived (weather was cooler than anticipated as well) . But Hampton is always the best choice for an assured great stay

We were very impressed by the friendliness and helpfulness of the staff at this Hampton Inn. We felt very welcome there. A goodie bag in our room at check-in was a very nice touch and the afternoon cookies delicious. We also enjoyed the daily breakfast. Really loved the clean duvet covers.... it was the first hotel bed that felt super... More

I always like the HI because they are always consistently clean, friendly, and have healthy choices during their breakfast. This one rises above the rest however. The customer service is exceptional. Every staff member greets you and asks if you need any help with anything. I was there for Syracuse graduation and they left a bag in the room with... More

From my entry into the lobby, I knew this was going to be a great stay. Only one night for business, but from the greeting to the room to the continental breakfast to checkout, absolutely outstanding. The room was fresh and clean, the continental breakfast was well stocked and neat and a good selection. The staff was one extremely helpful.... More

A short overnight stay at this property. The staff were very friendly and recognized us each time we passed them by. They appear to be truly interested in making your stay better. Room was spacious and pretty much spotless. It was refreshing to see a few extra towels and they were soft and a good pile. No bathtub, but the... More

Hampton Inn is my favorite on the road place to stay. The wife and I stayed at this one in Clay, NY while visiting our daughter at Oswego State. We do wish there was a Hampton in up in Oswego as the hotels there are sub par. Anyway, the staff at the Clay location were wonderful and the room was... More

This is the second time at this hotel. The staff is friendly and the hotel is nice and clean. Accomodations are very good for business travel. The fitness center could have a few more items and be slightly larger. If you are in the Syracuse/Clay Area. This is definitely the hotel to stay.