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Hilton New York JFK

3.5 of 5
144-02 135th Avenue, Jamaica, NY 11436 (Formerly JFK international Airport Hotel)
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Hilton New York JFK
Ranked #3 of 22 hotels in Jamaica
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257 reviews from our community

    Trip type
Traveller rating
    87
    91
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    18
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Date Rating
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

We stayed at this hotel before and after a trip overseas! The staff, accomodations food were excellent. The management team and staff seem to always be around to chat and ask about your stay! What a pleasant surprise! This hotel is clean and really a very enjoyable place to stay. We had a great waitress and excellent food in the... More

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Tel Aviv, Israel
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 12 May 2013

We booked the hotel on Hilton points (we are gold) and were only going to be there for 1 night (during a stopover) so we didn't set our expectations too high but now I wish we would have stayed for longer! The shuttle from the airport was convenient and fast, the manager at check in was a delight to speak... More

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GeraldLoughran, Manager at Hilton New York JFK, responded to this review
14 May 2013

Dear Keem 27, I would like to take this opportunity to thank you for staying with us. I noticed you have completed the Tripadvisor survey, thank you these surveys are very helpful to us and allows us as a business to continue to grow. I wanted to take a moment and thank you for your kind survey. It truly means... More

Bordentown, NJ
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 10 May 2013

I can't really speak to the check-in process or the rooms, since I stayed next door at the Hampton Inn. This review is mostly for the restaurant/bar. We arrived late on a Thursday night and walked across to the Hilton in Search of a few beers and a light evening meal. The food was excellent (Order the chips with the... More

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GeraldLoughran, Manager at Hilton New York JFK, responded to this review
14 May 2013

Dear Anna D: I would like to take this opportunity to thank you for having dinner at 144 restaurant. I noticed you have completed the Tripadvisor survey. I wanted to take a moment and thank you for your kind words regarding Dana. She is a wonderful bartender and does a great job. It truly means a lot to us and... More

Plymouth, United States
1 review
5 of 5 stars Reviewed 9 May 2013

We ran our very first business course from the Hampton Inn - JFK .. the entire hotel staff were first class in making our day a great success. I would certainly recommend this hotel for your business needs but also for its friendly nature and convenient location to JFK We will be using the Hampton Inn again in the future.... More

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Review collected in partnership with Hampton

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 9 May 2013

We arrived very close to midnight and were told that our Hotels.com reservation was not recorded in the Hilton database. The front desk did call Hotels.com and the reservation was acknowledged, but that Hotels.com cannot send the reservation because their system was down. The hotel front desk refused to give us the room until Hotels.com system was back up. After... More

Was this review helpful? Yes 2
GeraldLoughran, Manager at Hilton New York JFK, responded to this review
14 May 2013

Dear EuropeBen, On the night in question for your reservation, the entire JFK hotel market was Sold out and we were already oversold by 14 rooms when hotels.com tried to force the reservation through. When they couldn't book it in their system (because we were already sold out) they sent a fax to try to get someone to put it... More

JAMAICA, United States
1 review
5 of 5 stars Reviewed 9 May 2013

Hotel was very nice. Room was quiet and clean. Breakfast was excellent. Customer service was excellent. Staff was very helpful and friendly. Hotel is near airport. Highly recommend this hotel if you need a place to stay near the airport!

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Review collected in partnership with Hilton Hotels & Resorts

GeraldLoughran, Manager at Hilton New York JFK, responded to this review
14 May 2013

Dear Tammy M; I would like to take this opportunity to thank you for staying with us. I noticed you have completed the Tripadvisor survey, thank you these surveys are very helpful to us. I wanted to take a moment and thank you for your kind survey. It truly means a lot to us and our team to know we... More

Los Angeles, California
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 8 May 2013

I stay here quite a few times per month for work. The bed is comfy but the a/c unit cycling on/off is very loud. I always sleep with earplugs, but if you don't it would definitely bother you. The bathrooms are nice and the towels are a good quality. Just wish Hilton would update their shower heads as they all... More

Was this review helpful? Yes 1
See 2 more reviews by AirFairy for Jamaica
GeraldLoughran, Manager at Hilton New York JFK, responded to this review
14 May 2013

Dear AirFairy: I would like to take this opportunity to thank you for staying with us. I noticed you have completed the Tripadvisor survey, thank you these surveys are very helpful to us. I wanted to take a moment and thank you for your kind survey regarding the gym, breakfast and our beds. It truly means a lot to us... More

Park City, United States
1 review
5 of 5 stars Reviewed 8 May 2013

We had to spend the night after the first leg of our vacation. This hotel fit nicely since we had an early flight the next morning. Very nice accommodations, good service--a pleasant place to stay and convenient!

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Review collected in partnership with Hilton Hotels & Resorts

GeraldLoughran, Manager at Hilton New York JFK, responded to this review
14 May 2013

Dear Peter G: I would like to take this opportunity to thank you for staying with us. I noticed you have completed the Tripadvisor survey, thank you these surveys are very helpful to us. I wanted to take a moment and thank you for your kind survey. It truly means a lot to us and our team to know we... More

Mechanicsburg, United States
1 review
4 of 5 stars Reviewed 8 May 2013

This hotel is located near JFK airport between two other hotels, one upscale and one downscale from it. It seems to be new, and furnishings and public areas were generally clean and inviting. The room was comfortable and not cramped. The beds were clean and comfortable. The air conditioner/heating unit was extremely noisy and had only one setting: off or... More

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Review collected in partnership with Hampton

GeraldLoughran, Manager at Hilton New York JFK, responded to this review
14 May 2013

Dear Peter G, Thank you for your nice 4 star review and the feedback as well. We truly take your feedback as teachable moments and will work to fix the areas of concern. Come back and visit us again soon, Gerald Loughran More

Red Hook, New York
1 review
5 of 5 stars Reviewed 7 May 2013

This hotel has very nice people working there. When your on business and you return to the hotel after a tough day it's great to deal with pleasant and capable people from Stella and Gloria in the Hilton Honors Lounge to Dana the exceptional bartender who has the greatest propensity to remember customer names and make you feel welcome and... More

Was this review helpful? Yes
GeraldLoughran, Manager at Hilton New York JFK, responded to this review
14 May 2013

Dear Howard S, Wow! Thank you so much for such a nice review of our hotel. It is clear that you understand the hard work and dedication of our team members and in turn, when you care, it shows (It's one of those hotel school slogans...) and thank you again. Sincerely, Gerald Loughran More

 
 
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Additional Information about Hilton New York JFK

Also Known As:
Holiday Inn Jfk
Holiday Inn Jfk Airport
Jamaica Holiday Inn
Holiday Inn Jamaica
Hilton New York JFK Jamaica
Address: 144-02 135th Avenue, Jamaica, NY 11436 (Formerly JFK international Airport Hotel)
Phone Number:
Region: United States > New York > Jamaica
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Jamaica
Price Range: €€
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Hilton New York JFK Airport offers travelers inviting, comfortable and elegantly appointed accommodations minutes from one of the busiest airports in the United States. The hotel is a pleasant alternative to Manhattan prices for business, meetings or pleasure. ... more   less 
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