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All 18 Ithaca hotels »

Hilton Garden Inn Ithaca

130 East Seneca Street, Ithaca, NY 14850
Hotel amenities
Ranked #5 of 18 hotels in Ithaca
4.0 of 5 stars 122 Reviews
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122 reviews from our community

    Trip type
Traveller rating
    35
    64
    10
    7
    6
Date Rating
cbr79
Washington, DC
Senior Reviewer
8 reviews
3 helpful votes
4 of 5 stars Reviewed 2 February 2012
2
people found this review helpful

My wife and I have stayed here at least a dozen times over the last four years and have never had a complaint. The staff are friendly and helpful and actually remember us. The rooms are nicely decorated, spacious enough, and clean, the beds are comfortable, and you can't beat the hotel's convenience and value. You're in walking distance of... More

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JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review
3 February 2012

Thank you for taking the time to convey your comments regarding your recent experience with the Hilton Garden Inn Ithaca. I will be sharing your review with the entire staff as we take great pride in providing our guests with an excellent product and services. We hope you will continue to use Hilton Garden Inns as your lodging of choice,... More

UsingPoints
1 review
4 of 5 stars Reviewed 17 January 2012

I was very disturbed to find what appeared to be minute blood stains and several dessicated bedbug carcasses on the bedding when I opened the curtains in the morning. I hadn't noticed them the evening before, probably due to the low lighting from the room lights. Neither my wife nor I had any bites, but we did discover several more... More

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JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review
3 February 2012

It is with great concern that I am writing this reply to your review. I am absolutely astonished that this is the first time I am hearing anything about this. We utilize regular room inspections with a pest control company and all rooms are treated as a preventive measure as well as having my entire housekeeping staff trained to monitor... More

dehenderson
Washington
Top Contributor
52 reviews
15 helpful votes
5 of 5 stars Reviewed 14 January 2012

When traveling for business or pleasure, I prefer Hilton properties. The Ithaca Hilton is superb. Terrific, helpful and caring staff. Top notch hotel! Good restaurants. More

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JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review
3 February 2012

Thank you for taking the time to convey your comments regarding your recent experience with the Hilton Garden Inn Ithaca. I will be sharing your review with the entire staff as we take great pride in providing our guests with an excellent product and services. We hope you will continue to use Hilton Garden Inns as your lodging of choice,... More

woobin
Chappaqua, NY
Senior Contributor
21 reviews
150 helpful votes
4 of 5 stars Reviewed 2 January 2012

The Hilton Garden Inn has the best location of all of the Ithaca hotels: just across from the Commons, an outdoor pedestrian shopping/dining destination. The hotel was constructed in the 2000s in a mixed-use office/hotel development right in downtown Ithaca. The lobby is completely barren; everything is white. You aren't expecting much as you enter the elevators to your rooms.... More

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Annie92
NY
Senior Contributor
24 reviews
22 helpful votes
1 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

This is my second review of the property based on our second visit. While I still stand by my earlier review that this hotel is adequate and convenient, in light of the shortcomings we had experienced during our first visit last summer and how poorly we were treated this time, I would not recommend this hotel and leave so much... More

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JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review
30 November 2011

Please accept my sincere apologies on behalf of the management and staff for the difficulties you encountered during your recent stay. Your comments have been brought to the attention of our managers. We strive to make each guests' stay with us pleasant, comfortable and enjoyable. I would like to talk with you about this issue; I have sent you an... More

ChingghisDoowah
Toronto
Reviewer
4 reviews
11 helpful votes
4 of 5 stars Reviewed 28 November 2011

Stayed here with my 4 year old son the first week of November 2011. The hotel lobby impresses immediately when you walk in. Every staff person I encountered was pleasant and polite, but not overly so. However, for some reason that I still have not quite put my finger on, I did not feel any great sense of warmth here.... More

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outoftownIAD
Washington DC, District of Columbia
Contributor
14 reviews
7 helpful votes
5 of 5 stars Reviewed 18 November 2011

I have stayed at this hotel half a dozen times in the last several months, and each time, my stay has been 110% pleasant. The front desk personnel are always, without exception, friendly, welcoming and helpful, and the rooms have always been clean and comfortable. The rooms must also be very sound-proof since I've never been disturbed by noise from... More

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Travel7YYZ
Toronto
Senior Contributor
30 reviews
11 helpful votes
5 of 5 stars Reviewed 15 November 2011

We stayed in a suite with fridge and coffee maker, nice touch. Clean, quiet, incredibly comfortable "adjustable" beds, friendly staff. Pool and fitness centre - but didn't use. Right next to Moosewood Restaurant and around the corner from Bandwagon Brewpub. Free parking for hotel guests is in municipal lot next door. More

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TXRoadWarrior
TX
Senior Contributor
33 reviews
13 helpful votes
4 of 5 stars Reviewed 31 October 2011

Property well maintained and the staff is friendly and helpful. Rooms were clean and spacious. Modest fitness facility. Parking is across the street - slightly aggravating but parking is an issue most places in Ithaca. Close walking distance to a number of casual restaurants, coffee shops and a small market. Walking distance to campus, but it's a long walk and... More

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budgetraveller
southampton, ma
Senior Contributor
21 reviews
85 helpful votes
5 of 5 stars Reviewed 16 October 2011

As a frequent traveler, we've stayed at a number of Hilton Garden Inns--and this, because of it's friendly staff, clean and sizable rooms, location right in a beautiful college town, and proximity to walking to restaurants and the gorgeous view, as well as 2 incredibly comfortable Queen beds in one room--is our favorite. We've stayed twice in the last few... More

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JerryArsen, General Manager at Hilton Garden Inn Ithaca, responded to this review
18 October 2011

Thank you for taking the time to convey your comments regarding your recent experience with the Hilton Garden Inn Ithaca. I will be sharing your review with the entire staff as we take great pride in providing our guests with an excellent product and services. We hope you will continue to use Hilton Garden Inns as your lodging of choice,... More

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Hilton Garden Inn Ithaca Also Known As

  • Ithaca Hilton Garden Inn
  • Hilton Ithaca
  • Ithaca Hilton
Address: 130 East Seneca Street, Ithaca, NY 14850

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