I have never stayed in a Country Inn and Suites before. The front desk staff were very friendly. The lobby looked nice but the room was sort of dreary and the housekeeping could have been better. The room just needed to be repainted and updated but heck its just a hotel room I guess. Walls are thin and its a... More

First day...light in bathroom blinking on and off, tub will not drain, coffee to make coffee in the 4 cupper but no cups. Seconda day...coffee that I made but could not drink due to no cups is still in carafe and no new coffee. I am in a smoking room, butts still in ash tray. Thirds day...no coffee. Fourth day... More

We booked this hotel because it was after our trip to Niagara Falls and broke up our drive to NYC. Didn't know anything about this area. I was very happy with this choice. The hotel is very clean and updated. There were two other hotels down the street but cost more per night. There is a grocery store and other... More

I have used this hotel a couple of times in the past for business, but this last time will be the last time. Over the course of a couple of months I received numerous e-mails from two different desk clerks, both of whom never correctly took the information I provided and applied to the situation. My booking was for a... More

Usually go home every summer and this is always my hotel of choice. It is consistent in room cleanliness and overall shape, service and a good morning breakfast. The staff is always friendly and helpful and the property is well-maintained. It is convienently located minutes from Elmira/Corning Regional Airport, the Arnot Mall and many restaurants. I always feel at home... More

Just stayed at this hotel and upon check in, had a tasty cookie after a swift processing. Found room clean and in order with a fine heating system. Upon realizing I forgot a couple of things, I swung by the front desk and was pleasantly helped out with what I needed (free). Took a soak in the spacey and clean... More

My boyfriend and I stayed here on Saturday May 2nd for one night. We are from upstate NY, and I was driving my sister down for a bridal shower, she was staying at her friends house, and we got a room here. The girl at the front desk was very helpful, as we walked in with no reservations. She got... More

We've stayed at this hotel several times (at least three times before--twice in December, another time in the summer), since we have some family in the area. We never really minded before since the rates were much cheaper, but this last stay was unpleasant, mainly because of the price point, room decor, and most of all, service. Rate: $190/night, wwith... More

Would like to relay my experinceince of my stay at the Country Inn I heard my daugther scream out in disgust. While packing she had found a used condom on the floor next to one of the bed. My wife went to talked the mananger who response to the complaint was to answer the phone and deal with incoming calls... More