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Comfort Inn

2.0 of 5
1 Canisteo Sq., Hornell, NY 14843
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Comfort Inn
Ranked #1 of 3 hotels in Hornell
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47 reviews from our community

    Trip type
Traveller rating
    24
    14
    3
    5
    1
Date Rating
Scottsdale, Arizona
1 review
5 of 5 stars Reviewed 27 April 2013

Darlene and Colleen were extremely helpful in helping us host a birthday celebration for our father. They allowed us to set up the day before, which helped us organize the room just the way we wanted it. They checked with us often to see if we needed additional supplies. Their interest and follow-through made us feel welcomed and cared for.... More

Was this review helpful? Yes
Kelly K, Manager at Comfort Inn, responded to this review
8 May 2013

Thank you for the great review. We are very pleased that you enjoyed your stay with us. We are lucky enough to have a GREAT staff. We really appreciate you taking the time to share with us and others as well. We hope that you enjoyed your stay and will return again soon. More

LONG ISLAND
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 17 April 2013

not too much choice in town- room comfortable breakfast good- hotel in general a bit dated no key cards to enter the building. Staff was pleasant and helped to pick out a place for dinner. Near railroad but not too loud. Pillow a bit too small.

Was this review helpful? Yes 1
Edinboro, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 27 February 2013

I have stayed at this Comfort Inn many times. This is a very clean and comfortable place to stay. They have a nice continental breakfast. The pool is always clean also. Sometimes their rates are a little high, but when I stayed there in February 2013 it was a nice moderate rate.

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Grantville, Pennsylvania, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 February 2013

fairly priced, clean rooms, very friendly staff , never been in pool so I don't know about that , GREAT BREAKFAST!!!!!!!!!!!!!!!!!! not much tractor trailer parking . I've been staying here for over a year now

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Suzthorp, General Manager at Comfort Inn, responded to this review
27 February 2013

Thank you for your review. We are happy that you enjoyed the Breakfast buffet as we all know that it is the most important meal of the day. We appreciate you taking the time to let us, and others know about your experience! We here at the Comfort Inn hope that you enjoyed your stay and will return again soon. More

San Antonio, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 28 December 2012

I spent five nights here. I picked the Comfort Inn because of the location. From check-in to check-out, I was amazed at the friendliness of everyone that worked at the Hotel. I had read the previous reviews and was concerned about the upkeep of the Hotel and the room, as it was mentioned here that a renovation coming up. Lori... More

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Suzthorp, General Manager at Comfort Inn, responded to this review
27 February 2013

Thank you for the great review. We are very pleased that you enjoyed the breakfast as that is the most important meal of the day. We are lucky enough to have a GREAT staff. We really appreciate you taking the time to share with us and others as well. We hope that you enjoyed your stay and will return again... More

Red Hook, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 25 October 2012 via mobile

Stayed overnight while visiting a college in Alfred. Good proximaty to college. Room was clean, decent, bit on the small size. Perks:large, new flat screen TV, DVD player, frig coffee maker in room and small table with two chairs. There was a small indoor pool and small fitness center- pool heater broken while we were there (not an issue for... More

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Suzthorp, General Manager at Comfort Inn, responded to this review
27 February 2013

Thank you for your review. We are happy that you enjoyed our amenities. We appreciate you taking the time to let us and others know about your experience! We hope that you will join us again soon. More

Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 28 August 2012

We stayed one night, and found the experience to be average. The location was convient for our plans, and the hotel itself was fine, but is in need of an update. Our room was reasonably clean, but the bathroom had some damage to the sink and vanity, which was being held together with calk and duck tape. So we give... More

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Suzthorp, General Manager at Comfort Inn, responded to this review
31 August 2012

Thank you for your review and your confidence in us! We hope that you do return again soon, as we are very much looking forward to some great new renovations, coming soon! Suzanne Thorp General Manager (607)324-4300 More

Burnt Hills, New York
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 August 2012

With a little searching, using GPS as our guide, we found the Comfort Inn directly across the tracks from the old train depot. We were pleasantly greeted by the desk clerk, who was helpful in giving us the desired room away from the RR Track, offered us popcorn or coffee, and gave us directions to our final destination, Alfred Univ.... More

Was this review helpful? Yes
Suzthorp, General Manager at Comfort Inn, responded to this review
31 August 2012

Thank you for this excellent review of our hotel & services! We appreciate you taking the time to let us, and others know about your experience! We hope to see you again soon! Suzanne Thorp General Manager (607)324-4300 More

Caledon, Ontario, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 August 2012

We were very pleased to have Darlene check us in. She was helpful and friendly - going personally to check that a room was available for us after we had requested a room on the second floor. We enjoyed the breakfast as well. The things that made the room only average was a toilet that rocked and the vanity was... More

Was this review helpful? Yes 1
Suzthorp, General Manager at Comfort Inn, responded to this review
31 August 2012

Thank you for your kind comments about Darlene, I will be sure to share them with her. Your candid review helps us plan for future improvements- and we thank you for taking the time to note your experience. We hope to see you again soon on your future travels. Suzanne Thorp General Manager (607) 324-4300 More

Rochester, New York
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 8 June 2012

Only complaint is smoking rooms on the same floor( first floor ) along with non smoking rooms although non smoking rooms are towards end of the hallway. You can smell it even in the non smoking rooms. I am not sure if second floor is all non smoking or mixed as first floor.

Was this review helpful? Yes 2
Suzthorp, General Manager at Comfort Inn, responded to this review
11 June 2012

Thank you for taking the time to review our hotel. Our hotel is currently 75% non-smoking, so I am very sorry that you experienced smoke smells. Your comments will help us in evaluating our current room type mix and future considerations of going 100% non-smoking during our next upcoming renovations! We hope to see you again soon! Suzanne Thorp General... More

 
 
Comfort Inn
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Additional Information about Comfort Inn

Also Known As:
Comfort Hotel
Comfort Hotel Hornell
Comfort Inn Hornell
Comfort Inn Hornell Ny
Hornell Comfort Inn
Address: 1 Canisteo Sq., Hornell, NY 14843
Region: United States > New York > Finger Lakes > Hornell
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Hornell
Price Range: €€
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
This 62 room hotel features an indoor pool & fitness facility & is located in the heart of the Maple City. The rolling hills of the Fingerlakes region surrounds the hotel. Alfred University & State College are just minutes away. For business or pleasure, make us your destination! ... more   less 
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Comfort Inn
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