Sheraton LaGuardia East Hotel (Flushing, NY) - Hotel Reviews

ladybug10676

Boston

1 review

Reviewed 15 May 2013 NEW

I stayed at the Sheraton LaGuardia East for a conference. Rooms were clean and spacious. Discounted parking is available. Pak, who worked in the garage was outstanding in terms of customer service, very attentive. There are limited dining options on the hotel property, however, there is a Dunkin Donuts, Starbucks, and McDonalds a short walk away, and a full service... More

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Dear Ladybug10676, Thank you for posting a review on TripAdvisor and I am glad you were satisfied with the accommodations and the surrounding neighborhood. I will personally thank Pak for creating such a positive experience for you in our garage. I hope we have the pleasure of having you stay with us again. With Warm Regards, Ed S. General Manager More

Northeast_Traveler48

Groton, Connecticut

Reviewer

5 reviews

4 hotel reviews

Reviews in 3 cities

“Great location and nice room size”

Reviewed 8 May 2013

The hotel location couldn't be better and my room size was standard for most hotels I goto, but better than their comeption in the area. Parking was discounted but not Free unfortunately. I paid more to stay on the club room level, but was disappointed by the limited breakfast and even food options. I am a platinum and Gold member... More

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Dear Northeast_Traveler48, Thank you for sharing your comments. I am happy to hear that you found the accommodations comfortable and the location ideal. It is unfortunate that your experience with our club lounge breakfast did not meet your expectations. I have forwarded you feedback to our Director of Food and Beverage to review and follow up accordingly. I hope we... More

VoyceJoyce

Virginia

Contributor

13 reviews

8 hotel reviews

Reviews in 12 cities

3 helpful votes

“Excellent location for LGA airport!”

Reviewed 8 May 2013

My one night stay was very nice at the Sheraton in Flushing NY. After finishing work for the day I had fun walking around the China town neighborhood; food street vendors, retail shops, and Macy's! There's a small business area in the lobby with computers and a printer which I needed to complete a work project. Valet parking is available... More

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Dear VoyceJoyce, I am delighted to hear that you enjoyed your stay with us at the Sheraton LaGuardia East Hotel. It is great that you had fun exploring our surrounding neighborhood and all of that it has to offer as well as you found the accommodations comfortable with all of the amenities that you needed. Thank you for taking the... More

JeffL718_41

New York City, New York

Senior Contributor

33 reviews

5 hotel reviews

Reviews in 10 cities

5 helpful votes

“Great room and the best service”

Reviewed 7 May 2013

Close proximity to the airport was the reason I stayed here but it will not be the reason I come back. I was treated like a valuable guest from the start. When my club level room was having issues, they upgraded me to a one bedroom suite. Having to pay for the parking is a little disappointing but not surprising... More

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Dear JeffL718_41, Thank you for taking the time to post your review and sharing your feedback. I am pleased to hear that our associates had such a positive impact on your stay. They work hard to make every stay a memorable one and they will be happy to know that it was appreciated. We are challenged with space to create... More

musicapp

Baltimore, Maryland

Contributor

13 reviews

3 hotel reviews

Reviews in 7 cities

61 helpful votes

“Good Experience”

Reviewed 6 May 2013

This hotel is well-placed in Flushing. Near lots of shops and the subway, as well. The price for our single-king room was good ($250), large, clean, and quiet. We had a good view on the 18th floor, and we could easily see the airport (which was interesting for me, since I am a pilot). The elevators are fast, which I... More

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Dear Musicapp, Thank you for sharing your feedback. I am pleased to know that you enjoyed our location, property and services. As a pilot I am sure you stay at many properties and I really appreciate you taking the time share your experience here at our hotel. I hope we have the pleasure of having you stay with us again... More

malbecgirl

Arlington, Virginia

Senior Reviewer

6 reviews

5 hotel reviews

Reviews in 5 cities

1 helpful vote

“Downtown location w/tons in walking distance”

Reviewed 20 April 2013

Was in Flushing for work. Could walk to/from office every day. Tons of shops, restaurants, bakeries, fresh marts nearby. Could also walk to large shopping complex (Target, Best Buy, Marshall's, Bed,Bath, Beyond).. 1block from subway. Rooms were good size and have Starbucks single serve coffee in room. My room had a fridge which was a nice surprise. The hotel gym... More

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Dear Malbecgirl, I am happy to know that you enjoyed our property, services and location. Thank you for taking the time to share your experience. While all of the great feedback is appreciated your critique of the service in the restaurant is welcomed as well. It is through forums like this that let me know where we are doing well... More

jackgaido

Simpsonville, South Carolina

2 reviews

Reviews in 2 cities

“Nice staff Bad Internet”

Reviewed 10 April 2013

The staff were fantastic, friendly and helpful but the internet is abysmal, if you have one, you should bring your own hotspot because even if you pay to have the higher bandwidth connection, it's still extremely poor.

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Dear Jackgaido, Thank you for taking the time to post a review. While I am happy that the staff had such a positive impact on your stay I am sorry to hear that your internet experience fell short of your expectations. Due to our current guest hallway renovations we experienced some unexpected internet issues. We have been working with our... More

JMMcCauley

Philadelphia

Contributor

13 reviews

5 hotel reviews

Reviews in 6 cities

6 helpful votes

“Updated Review - Better than Before”

Reviewed 7 April 2013

My affinity for Starwood outweighed my aversion to this hotel and I stayed here several more times from January to March (almost every week) in 2013. I must say that my opinion of this hotel has changed for the better. It doesn't quite rise to the level of "Very Good" but is definitely above average. The parking situation, while still... More

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JMMcCauley has 1 more review of Sheraton LaGuardia East Hotel

“Very disappointing!”

Reviewed 7 September 2012

Dear JMMcCauley, Thank you for posting an update to your previous review. I am very pleased that you have chosen to continue to stay with us and have had better experiences than before. I used your feedback that you provided before along with all feedback we receive in our continual effort to improve our product and services. As you did... More

ADCBoston

Boston

Contributor

15 reviews

4 hotel reviews

Reviews in 7 cities

6 helpful votes

“Very Friendly Staff But...”

Reviewed 27 January 2013

I stayed for 2 nights. I agree with previous reviews; this is a somewhat tired Sheraton. My bathtub backed up twice when the guest next door showered - yuck. But, they sent someone quickly to clean up the mess for me. Overall, the staff went out of their way to be welcoming and helpful. I had access to the club... More

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Dear ADCBoston, Thank you for taking the time to review our hotel. I am sorry to hear that you experienced a challenge with your bathtub during your stay. Please accept my apologies for any inconvenience you experienced. I have forwarded this information onto my engineering team who are diligently looking into this matter. I am, however, pleased to hear that... More

kychin15

Montreal, Canada

Senior Reviewer

6 reviews

6 hotel reviews

Reviews in 4 cities

“Very nice Sheraton hotel!”

Reviewed 25 January 2013

I stayed at this hotel for 2 nights, the location is close to the flushing chinatown, which is awesome, there's a lot of shops ( Macy's, Modell's) and chinese restaurants too. There's also a shuttle bus to go to the LaGuardia airport. The hotel itself was very clean and the beds were comfy, and it is also close to the... More

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Dear Kychin15, I am happy to hear that you enjoyed your recent stay at our hotel and thank you for taking the time to post your review. It is always nice to hear when a guest enjoyed the accommodations, amenities and the surrounding neighborhood. We look forward to having you stay with us again soon. With Warm Regards, General Manager More

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Sheraton LaGuardia East Hotel Reviews, Flushing

Sheraton LaGuardia East Hotel

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