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Harbor Walk, Fire Island, NY 11782
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Hotel Ciel
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8 reviews from our community

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1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 26 August 2012 via mobile

Wasn't sure where to crap because the whole place is a toilet. We were on the 3rd floor of the hotel, which unfortunately wasn't high enough for suicide. Was pretty sure that I could hear someone sobbing from the manager's office for one of the nights I was there. I loathe this place.

Was this review helpful? Yes 10
New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 22 August 2012

The room was $600 a night. My pictures show what you'll get for it. Granted Hotel Ciel is a party place and most guests come for just that. Before planning to stay here it's good to know what you can expect.

Was this review helpful? Yes 2

Travellers are raving about these Fire Island Pines hotels

New York City, New York
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 8 August 2012

Floor had sand all over it when we arrived. All furniture was broken making it unable to use the drawers. We opted to have a shared bathroom. When showering the knob for the cold water broke so we could not turn off the shower. We went to the front desk to report this but no one was there (and it... More

Was this review helpful? Yes 2
East Stroudsburg, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 18 June 2012

Had the unique experience of staying at the Hotel Ciel for 2 nights June 15th and 16th, 2012. Unfortunately there were no reviews when we booked, and by the time we saw them it was too late to change. Our Mistake... We stayed in Room 107 on the Blue Whale side of the hotel, which was a disaster. I don't... More

Was this review helpful? Yes 4
East Stroudsburg, Pennsylvania
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 18 June 2012

Where shall I begin? My Partner and I stayed at this "hotel" June 15 & 16, 2012. First, you walk into the office which is the size of most closets. The person working at the desk at 3:30 p.m. which is prime check in time was nowhere to be found. He checked us in without too many problems although he... More

Was this review helpful? Yes 6
New York City, New York
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 12 June 2012

Avoid this hotel at all costs! Stayed there this weekend after all of the hotel advertising that it had been recently renovated. Well this is what I found. An air-conditioner that was falling out of the glass door, no cold water running to the sink in the bathroom (I had to turn it on and off at the shutoff valve... More

Was this review helpful? Yes 5
london
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 29 July 2011 via mobile

from the moment i set foot on the island I knew it was a mistake. it is a cross between a soviet style dorm and a $25-a night motel furnished with 20 year old IKEA beds and lamps and mould in the shower where they can charge $400 a night during party weekends thanks to their monopoly in the Pines... More

Was this review helpful? Yes 12
New York City, New York
1 review
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 11 July 2011

The worst flea bag hotel I have ever stayed in. Rain, roof/ceiling leak. Puddles everywhere in the room. No running hot water in the sink. No A/C, but no fan either. Louvered window crank broken which prevented the flow of outside air. Sand all over the floor. It is uninhabitable. No human in the USA should have to abide such... More

Was this review helpful? Yes 16
robhotelciel, Manager at Hotel Ciel, responded to this review
3 August 2011

It is disheartening to hear your stay was such a disappointment. Your experience was not common and we aim to provide better service and higher standards than you received. As discussed upon your check-out we reversed all charges and your stay was complimentary. The Hotel Ciel, formerly the Botel is a long standing landmark in Fire Island Pines and the... More

 
 
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The Madison Fire Island Pines
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Additional Information about Hotel Ciel

Also Known As:
Ciel Hotel Fire Island Pines
Address: Harbor Walk, Fire Island, NY 11782
Region: United States > New York > Long Island > Fire Island > Fire Island Pines
Amenities:
Fitness Centre Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Fire Island Pines
Price Range:
Official Description (provided by the hotel):
Stay at the most enviable location in the center of Fire Island Pines. Located steps from the Pines social scene, the hotel features direct access to the pool deck and gym, and easy access to all bars, restaurants, clubs, shopping and the beach. ... more   less 
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