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All 15 East Syracuse hotels

Hilton Garden Inn Syracuse

3.0 of 5
6004 Fair Lakes Road, East Syracuse, NY 13057
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Hilton Garden Inn Syracuse
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117 reviews from our community

    Trip type
Traveller rating
    53
    44
    11
    5
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Date Rating
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 17 June 2013 NEW

We arrived late enroute to visit a nearby college for a prospect football camp. We had traveled about 7 plus hours and eating at 10:30 p.m. was high on our list. The bar/restaurant was only serving finger foods/appetizers but when we asked to see a menu and requested possibly a hamburger for our football player, they were only too happy... More

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Napanee, Ontario
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 9 June 2013

We were in Syracuse for a car show last weekend and stayed at this Hilton. Rooms were spacious and comfortable with all of the amenities. Breakfast was good and lots of food and the price wasn't outrageous. Service throughout the hotel was very good and friendly. We would return

Was this review helpful? Yes 1
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review
14 June 2013

Thank you for taking the time to post your review with Trip Advisor. We appreciate your feedback of our hotel and staff as we are constantly striving to improve. We are happy to hear your stay was comfortable and our staff was friendly. We are glad you enjoyed our restaurant as well. If you are traveling back to our area... More

Ottawa, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 June 2013

The Hilton Garden Inn Syracuse is the perfect destination for Trip Advisor travellers while visiting Syracuse. The accomodations were fantastic in a cozy and clean environment. The staff was extremely friendly and helpful. The perfect nest for a girls weekend getaway while shopping at Destiny USA or a 40 minute drive to Waterloo Premium Outlets (highly recommended - great deals).... More

Was this review helpful? Yes 1
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review
7 June 2013

Thank you for sharing your experience with Trip Advisor regarding your recent stay with us. We are glad to hear your stay with a good one. We do take pride in our hotel and staff to ensure our Guests have an enjoyable stay. We hope if your travel plans bring you back to Syracuse you will choose to join us... More

Liberty, New York
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 28 May 2013

My husband & myself just wanted a getaway for a couple of days. We decided to go up to Syracuse, NY. We stayed at the Hilton Garden Inn in E. Syracuse. The hotel was wonderful. The staff were extememly friendly, and made sure we had anything & everything we would need. We also had breakfast & some bar food while... More

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Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review
4 June 2013

Thank you for sharing your experience regarding your recent visit to our property. We appreciate all of our Guests comments as we are constantly striving to improve our service. I am happy to hear that you enjoyed your time with us. I will pass along your feedback to our staff. Again, thank you. We look forward to having you join... More

Rush, United States
1 review
4 of 5 stars Reviewed 26 May 2013

Everything was very nice. I am very picky when choosing hotels. I would give them 5 star stay. Pool was very nice. Breakfast was outstanding. Hotel quite and very clean. Staff was very helpful when needed. I enjoyed my stay.

Review collected in partnership with Hilton Garden Inn

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Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review
27 May 2013

Thank you for posting your review with Trip Advisor. We are glad to hear that you enjoyed your visit with us. I will be sure to share your comments with our staff. We hope if your travel plans bring you back to our area you will choose to join us. Thank you. More

United States
1 review
4 of 5 stars Reviewed 24 May 2013

I had a very easy check in and out. Room was very nice, clean, bathroom nice. Despite being near the airport, it was much quieter than I expected. Bed very nice. Cookies and beverage upon arrival was nice.

Review collected in partnership with Hilton Garden Inn

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Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review
27 May 2013

Thank you for sharing your review of our property with Trip Advisor. We are happy to hear that you enjoyed your stay and you felt it was comfortable. I will share your feedback with our staff. We hope if your travel plans bring you back to our area you will join us. Thank you. More

Troy, United States
1 review
5 of 5 stars Reviewed 23 May 2013

This hotel is fabulous. The staff is welcoming, friendly, and very helpful. The rooms are spacious and clean. They are also roomy and have comfortable beds. Checkout is a breeze. The hotel is clean and visually appealing with snacks to greet you as you walk in the entrance. Pool and hot tub were clean too.

Review collected in partnership with Hilton Garden Inn

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Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review
27 May 2013

Thank you for sharing your review of our property with Trip Advisor. We are happy to hear your stay was comfortable and you felt welcomed by our staff. We appreciate your kind words as we are always striving to improve our service. We hope if your travel plans bring you back to our area you will once again choose to... More

Poughkeepsie, New York
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 21 May 2013

The place was excellent. The hotel looked like it was well kept, clean and the rooms where outstanding. I was traveling with my family, the room were big enough to move around without feeling we were in a jail cell. The Room was clean! It is easy on and off the NY State Thruway. The hotel is located in a... More

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Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review
23 May 2013

Thank you for posting your review with Trip Advisor. We appreciate all of our Guests comments as we are constantly striving to improve our service. We are happy to hear that you enjoyed your stay with us. On your next travel to Syracuse we hope you will stay with us again. Again, thank you. More

N. Las Vegas, United States
1 review
5 of 5 stars Reviewed 18 May 2013

I have stayed at this hotel a number of times. This hotel is close to the airport and is easy to get around from it's location. The rooms are very clean, staff is very helpful, and the breakfast is well served (even when you have a free voucher). Great customer service!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review
23 May 2013

Thank you for posting your review with Trip Advisor. We appreciate all of our Guests comments as we are constantly striving to improve our service. We are glad to hear that you enjoyed your visit with us. I hope on your next visit to Syracuse you will choose to join us. We look forward to seeing you. Again, thank you. More

Dunwoody, Georgia
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 17 May 2013

Always looking for a Hilton Garden; great brand and this is a wonderful price point for casual or business. Went to son's graduation, easy and fast. Very nice room as expected. Clean and neat, safe. Internet was free and so was breakfast with the mandatory 2 night "graduation special." We've had similar experiences with other chains but not nearly as... More

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See 2 more reviews by William S for East Syracuse
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review
18 May 2013

Thank you for posting your review with Trip Advisor. We value all of our Guests comments as we are always striving to improve our service. I am happy to hear your visit with us was a good one. We look forward to having you join us on your next visit to Syracuse. Thank you. More

 
 
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Additional Information about Hilton Garden Inn Syracuse

Also Known As:
Hilton Garden Inn Syracuse Hotel East Syracuse
Hilton Garden Inn Syracuse Hotel
Syracuse Hilton Garden Inn
Hilton East Syracuse
East Syracuse Hilton
Address: 6004 Fair Lakes Road, East Syracuse, NY 13057
Phone Number:
Region: United States > New York > Finger Lakes > East Syracuse
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in East Syracuse
#3 Family Hotels in East Syracuse
Price Range: €€
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Hilton Garden Inn Syracuse, is in the eastern suburb of Syracuse, near companies such as Carrier, New Venture Gear, Bristol Meyer Squibb, and Time Warner Cable. The hotel is situated in the Pioneer office park, offering a campus-like setting. Deluxe accommodations, friendly service, and a relaxed atmosphere await our guests. Certain to please the busy executive or leisure traveler to the Syracuse, New York area are our array of special amenities, including complimentary high-speed internet access with secure PrinterOn remote printing, an in-room hospitality center with microwave, refrigerator, coffeemaker, two dual-line phones with voicemail and data ports, a large work desk, ergonomic chair, On Demand® video, TV video games, complimentary HBO® and a complimentary USA Today® each weekday morning. ... more   less 
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