So I just stayed at this Quality Inn for a third time this year. I read some of the previous reviews and must say that I've never had a problem here. I always take a ground level smoking room and they are always very clean and stocked with plenty of towels and essential items such as shampoo. Yes, the carpets,... More

Been staying here for the last few years whenever we are in Syracuse for shopping, sightseeing, or to just get away. For myself, the least amount of times that I have any concerns the better. Over the years there has been few concerns. Our last trip everything was as to the usual standerds, staff was friendly and talkative and the... More

Final stop before heading home on the road trip. This is the usual stop we make before the last leg, and the selection of hotel/motels here are aplenty. Of note though, a lot of the hotels here have changed nameplates and ownership. The properties are in the same place, but many of them are under different names now. The hotel... More

We were going to Turning Stone Casino (see review). Decided we would rather spend our money having fun so we booked this hotel. Can't beat the price, had a hot breakfast of waffles and sausage and hard boiled eggs. Room was clean and had the type of heater that can run all night on fan mode for us white noise... More

I stayed here the same month that the inn received two blistering reviews from other guests. I should say that had I read these comments before booking. I would have chosen elsewhere. But I also commend the hotel management giving a detailed response and apology in each case; what is less commendable is that the responses basically seemed to be... More

I was very pleased with my stay. The staff made me feel like was at home. The room was clean and quite. Just want I need after a long day at work. It was one of the best night of sleep i have gotten in a hotel in a long time. The Breakfast in the morning was great make your... More

This "hotel" was the worst I have ever stayed at. The first room they gave us was a smoking room, which we clearly told them we didn't want, as we were traveling with two daughters. We had to switch rooms, which took an addional ten minute. At this time we had to wait in the cold with all of our... More

This motel is the worst. We found multiple bed bugs and when we told the front desk they did not seem the least bit surprised. I don't think they could have cared less. There us no way that this motel could be any worse.

My family and I stopped in Syracuse on our way to Albany from the Buffalo area. It was so convenient for the Quality Inn to be right off the thruway, especially since I'm not familiar with the area. We were able to check in quickly and headed straight to our room to find a recently updated and clean room! I... More