Have stayed her a couple times when visiting family in the area. It is right off the exit, easy to get to. There is a back exit so getting out is easier if going opposite direction at bottom of exit ramp after checkin. Check in was quick and efficient, since I am a rewards member got a welcome bag of... More

We have been to this hotel several times in the past year and every time we return we are greeted warmly and the room is clean, the bathroom is clean and the bed is just right. We love our preferred customer bags that we receive upon checking in, as well as the free wi-fi in the room. Breakfast is free... More

We arrived late and all of the luggage carts were gone, both front desk staff members offered to carry our luggage (family of 4). In the morning, Fanny the lovely woman in the breakfast room was beyond friendly and helpful. She topped up coffee, explained the pancake machine to both my kids and helped make my husband's breakfast...on top of... More

I've stayed at this hotel 4 or 5 times, always happy. The location is easily accessible. Not a lot close by, but an easy drive to Walmart, Target, restaurants etc. All the standards of Holiday Inn Express, clean and comfortable.

Having stayed at this property last year, when I found myself in Syracuse again for business this hotel was high on my list of considerations. It is a new property, still very clean, and I enjoyed my stay.

The rooms were spacious clean, and neat. Someone made our stay especially memorable. Her name is Fanny. She was in charge of the continental breakfast area in the morning. She went above and beyond what would be expected from service. She kept our coffee cups filled and shared with us some fun stories. She also took the time to make... More

This is where we stay when we are in Syracuse, cannot ask for better service with clean amenities. The beds are so comfortable. Great service from front desk, my mother and I were given a room that overlooked the highway; unfortunately the noise of the highway was a problem and need to ask to be changed room. I called front... More

Arrived late with no reservations; manager was very friendly and accommodating; the foyer and breakfast area was very clean and neat; the room was clean, comfortable and not noisy. The breakfast they provided was good. Would stay there again.

This is my second time to stay here. Both times we stayed here to break up our drive to New York City. The hotel is right off the highway and easy to get to. It is clean and comfortable and does the job. There are several outlet malls in the area that we also visit on our way through. In... More