The check in clerk was very welcoming and helpful. The night clerk was nasty and vicious. At breakfast corn flakes were spilled and she went over scooped them up with her hands and returned them to the dispenser. The coffee pot in our room had the coffee grounds from the previous guest. The shower faucet was almost torn off and... More

Your hotel is always nice and clean and the beds are very comfortable. I would recommend the hotel to anyone its a great place to stay! The only problem we have ever had was having kids above us running jumping and screaming and the front desk staff not helping with the situation!

I stayed at this hotel again, because I had stayed in it a year ago, and it was fine then, but it was a terrible disappointment this time - it has seriously gone downhill in a just few months. There was a microwave/refrigerator which was one redeeming feature, but the TV was ancient, the room smelled of mildew, and the... More

I can't complain too much, it really is one of the less expensive places to stay in Ruidoso Downs, but it comes with some caveats. First the good: The TV was big and new. The beds are comfortable, and overall the two rooms we had were spacious (except the bathroom) and fairly attractive. Breakfast was ok, especially for the price.... More