Stayed here because it was convenient location. But probably the worst holiday inn I've ever stayed. The rooms were very old. Balcony sliding door did not shut properly thus the room was freezing during winter. The tap doesn't shut properly causing water dripping noise all night. Tv reception was not the best cause they said was due to the snowing.... More

If you're going to stay in Saddle Brook this is the place to stay! The staff is excellent they go above and beyond the call of duty. They are always nice and very attentive to their guests needs. The room is adequate with plenty of room for your things if you're going to be staying longer then a week. They... More

Recent stay at this hotel turned into a fiasco. When after booking a night online and requesting a smoking room to accomodate the guest who was with me, I had recieved exactly what I was expecting to. However, after leaving the hotel in the morning to grab lunch and deciding we'd like to stay at the hotel for another night... More

This is the 2nd time I have stayed at the property. I'm a Priority Club Elite member and travel frequently. This property has gone down hill since my last stay. The rooms are not given much care and are just over the treshold of acceptable. The breakfast is nothing better or slightly worse than a Holiday Inn Express fee breakfast.... More

I was recently in the New York area for a conference. This hotel was close to the City, but much more reasonably priced than one would find in NYC with the same amenities. The lobby was clean, bright and inviting. The person at the desk, Tiffany, was great. She was very friendly and helped us sort out some confusion in... More

My boyfriend and I were attending a Giants football game on a Sunday in December 2012 so we stayed here the Saturday night before. I wish we hadn't. The front desk staff were not at all friendly. The main reason we chose this hotel was because of the indoor pool but when we arrived, the pool was closed for maintenance.... More

There is a certain level of comfort you expect with a Holiday Inn, especally when one is paying a certain amount of money for a room. This was well below that standard.There are lots of nice hotels in neighboring Paramus, this isn't one of them. The place wasn' really dirty becasue of the maid service. It was dingy from the... More

Average hotel price and appearance. Was warned that they would be working on plumbing from midnight until 5 AM. Problem was when I went to take my shower water temperature needed to be constantly adjusted to keep me from scalding myself or from freezing. Not sure if this is the problem they were trying to fix, or a problem they... More

Terribly dirty. Terrible front desk staff. Water on floor in rooms. Another room wouldn't drain the handicapped showers. Burnt out light bulb in another room and front desk said they couldn't do anything about it. Was here with a group of 38 people. Never coming here again. Too many options. It's cheap for a reason.