This is a beautiful hotel right on the water with wonderful views. We stayed for two nights and spent most of each day in NYC, but the rooms were clean, and comfortable. The lounge is large ans spacious and offers dinners and cocktails/snacks and has a spectacular view. We had one problem with our luggage. We came in early and...
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We stayed here for Christmas holidays.
Very nice and clean hotel.
Location is also very good for NY tour.
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Jersey City is very suitable for starting your visit to NY. You get a splendid view of the skyline of Manhattan from the breakfast room, but do not expect to have it from your room, except you are planning to stay in one of the very expensive suites. The pool is not nice either and it is closed during the...
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Thank you for the perfect rating and for all of the highly valuable feedback! We are thrilled to see how much you enjoyed your stay and we are glad to know the areas where we can exceed your expectations on your next visit to Jersey City. When you do make your way back from Switzerland, you may enjoy one of...
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We stayed here over MLK Weekend at a Special Rate of $99 per night that I booked through HYATT.COM!! (Normally $199 per night before taxes).
The front desk offered me late check out and free internet because I am a PLATINUM GOLDPASSPORT Member. And they gave me a superior room on the 8th floor with a super view of THE...
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It is great to see a post from one of our very own Platinum members! I am glad you enjoyed your overall stay, but want to apologize for the breach in service. We have very strict standards for a timely response to guest requests and this clearly does not meet it. Although we are very happy to have you back,...
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The location and view are perfect. Adjacent to a subway stop one can get to Manhattan as well as Newark airport easily and cheaply. There is also a ferry terminal close by as well. Lots of good restaurants surround the area and the convention staff are very helpful. Rooms were well appointed. The only drawbacks were that the walls were...
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Thank you for the incredible review! The accessibility of our hotel is certainly a major advantage, but it's great to see your comments in regards to the convention services as well! I am also very intrigued with your preferences in the gym and am wide open to any feedback or suggestions regarding equipment. It is a Hyatt standard to have...
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Stayed here due to the location to the office. The rooms were dated and small and the service was average. The bathrooms were especially in need of an upgrade. I cannot imagine why this would be considered a 5 star. The breakfast is average with cold scrambled eggs.
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I am very sorry to see how mediocre your experience was at our hotel. We strive for excellence in every area and certainly take your comments very seriously. Our restaurant manager is looking into your breakfast review and I am very interested in learning which room you stayed in. A full guest-room renovation was completed in March of 2010, less...
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Stayed here in August 2011 with my husband who was attending a conference. The location is fantastic with the rail next door making NYC just minutes away. Our room was spacious and clean with comfortable furnishings. The staff were very friendly and helpful. The river views are perfect and I liked that you were in a quiet area but close...
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Thank you for the great comments! Our location clearly fits with your needs, but I am especially happy to see how positive your interactions were with the staff. We are committed to a level of service that sets us apart from hotels in the City and I know you will continue to experience easy and personal care on every stay....
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I have spent my weekend in this hotel, Great Location to see the New York city. The Staffs were friendly. The room was nice. The hotel is located in the business district is an advantage. The Front desk staff is available for 24 hours. The hotel has additional facilities like swimming room, conference Room, Meeting room. It has a valet...
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Thank you for the very positive comments. I especially appreciate you pointing out our 24-hour service; we do not want to miss any opportunity to assist our guests, regardless of the hour. Great to see you enjoyed your stay and we hope to continue to be your destination when visiting the Northeast!
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Stayed 1 night here in Jersey City. I was on the 1st floor and what a view of the NY skyline I had. The room was huge and the location was supreme. Took the PATH which is right outside the hotel and went one stop the the World Trade Center. I would recommend this to everyone.
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The hotel was perfect. The view overlooking the river was great and the location was far enough away from the city to sleep well and close enough to transportation to make it convenient. The path train and ferry are located just outside the hotel's front doors.
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Thank you for this 5-STAR review! This kind of "perfect" experience is truly what we are all about. I am grateful you pointed out the varied views as well since we want our first-time guests to know that EVERY room in our hotel has a different view of the Hudson, the Harbor, and/or the City. No atriums, lightwalls, or neighboring...
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