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BEST WESTERN Concord Inn & Suites Hotel Reviews, Concord

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BEST WESTERN Concord Inn & Suites

2.5 of 5
97 Hall Street, Concord, NH 03301
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BEST WESTERN Concord Inn & Suites
23 traveller photos
Ranked #3 of 8 hotels in Concord
4.0 of 5 stars 77 Reviews
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77 reviews from our community

    Trip type
Traveller rating
    27
    32
    13
    2
    3
Date Rating
upstate NY
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Very clean, friendly staff, pet friendly hotel”
5 of 5 stars Reviewed 22 April 2013

I have stayed at other hotels in Concord but so glad I found the Best Western. It is immaculant in every area with nice decor. I travel solo and the staff is very friendly and welcoming and always efficient. I have stayed there several times but recently made an error with my reservation and I showed up on the wrong... More

Was this review helpful? Yes
BWConcordNH, Front Office Manager at BEST WESTERN Concord Inn & Suites, responded to this review
20 May 2013

I am glad you had such a wonderful experience at our hotel and that we could accommodate your stay despite the date mix up and the situation in Boston. That was a trying week for everyone and I thank you for sharing how well my staff performed. Leon More

Alton, Maine, United States
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
“Nice hotel”
4 of 5 stars Reviewed 8 April 2013

We had a nice weekend staying at this hotel. Breakfast was good and the staff was very friendly. The only problem was the noise. We had a room on the 2nd floor and heard every movement from the room above us. On our next stay we would try to stay on the 3rd floor. Very clean

Was this review helpful? Yes
BWConcordNH, Front Office Manager at BEST WESTERN Concord Inn & Suites, responded to this review
11 April 2013

Dear Guest, Thank you for sharing your experience at our hotel. Leon More

Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“A little disappointed. Very friendly staff though”
3 of 5 stars Reviewed 19 March 2013

We spent 2 nights at the Best Western in Concord this past weekend. The hotel itself is very clean , nice pool, nice breakfast area and the staff are both welcoming and very friendly. Was very disappointed with our room however. We took a smoking room on the third floor. As soon as I walked in I must admit I... More

Was this review helpful? Yes 1
BWConcordNH, Front Office Manager at BEST WESTERN Concord Inn & Suites, responded to this review
11 April 2013

Dear Samantha, After reading your response I have to say that I am more than a little disappointed with your experience at our hotel. It is true that a few of our smoking rooms have our older comforters in them, a choice we made after we discovered cigarette burns in several of our new comforters and blankets. These items are... More

Conshohocken, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Great Hotel, Nice Staff”
5 of 5 stars Reviewed 17 March 2013

This was a great hotel to stay at. My husband and I stayed from Friday, March 15, to Sunday, March 17. I actually just checked out a few minutes ago. When we arrived on Friday, the front desk told us check-out is at 11:00am. I told them that I would need a late check-out because my husband had a test... More

Was this review helpful? Yes
BWConcordNH, Front Office Manager at BEST WESTERN Concord Inn & Suites, responded to this review
20 March 2013

Thank you for taking the time to share your experience at our hotel. I hope your husband did well on his test. Leon More

NC
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
“Very clean with friendly staff...”
5 of 5 stars Reviewed 11 March 2013

I think this is the cleanest hotel I have ever stayed in. The family running the establishment (I assume the owners) are constantly cleaning and polishing everything, and it was wonderful! The rooms are comfy and the breakfast was well stocked. Definitely will stay again.

Was this review helpful? Yes 1
BWConcordNH, Front Office Manager at BEST WESTERN Concord Inn & Suites, responded to this review
18 March 2013

Dear YellowRider221, Thank you for your experience about our hotel. Quite often the housekeeping staff go unnoticed despite all their hard work, and I will be sure to share your comments with them. Leon More

North Kingstown, Rhode Island, Usa
1 review
“Concord Stop”
4 of 5 stars Reviewed 28 February 2013

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Review collected in partnership with Best Western

BWConcordNH, Front Office Manager at BEST WESTERN Concord Inn & Suites, responded to this review
2 March 2013

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Hartford County CT
Top Contributor
56 reviews 56 reviews
15 hotel reviews
Reviews in 30 cities Reviews in 30 cities
28 helpful votes 28 helpful votes
“If you want a good night's sleep, this isn't the place for you”
3 of 5 stars Reviewed 23 February 2013

We stayed here as a family for a ski vacation, and the location was perfect. This hotel is just seconds off of two major highways and about a half hour away from our favorite ski reort, Crotched Mountain. Pro: The lobby, dining room and pool were all very clean and bright. The staff were friendly and helpful at all times.... More

Was this review helpful? Yes
BWConcordNH, Front Office Manager at BEST WESTERN Concord Inn & Suites, responded to this review
2 March 2013

I sincerely apologize for the issues you experienced while at our hotel, and I can understand your discomfort. It isn't always comfortable from our side of things either when our guests behave the way you described. Several of the incidents you mentioned have been discussed in our last staff meeting with and emphasis on how to better address these issues... More

Greenwich, Connecticut
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
“updated and very clean”
4 of 5 stars Reviewed 17 February 2013

We were pleasently surprised with the quality of our room, which appear to be recently redone. Fridge was larger then what you usually get in a hotel, microwave, and in the room second sink with counter top was a nice touch and was a major convenience to keep the bathroom from being a busy place. Room and bath was very... More

Was this review helpful? Yes 1
BWConcordNH, Front Office Manager at BEST WESTERN Concord Inn & Suites, responded to this review
25 February 2013

Thank you for sharing your experience at our hotel. Leon More

1 review
“It's great service”
5 of 5 stars Reviewed 17 February 2013 via mobile

They did provide grat sieves and they are very friendly and the breakfast was good Every thing clean room,pool.... I did stay for a month and I'm going back next month been in a lot of hotels in concord it's the best one I have been in

Was this review helpful? Yes
BWConcordNH, Front Office Manager at BEST WESTERN Concord Inn & Suites, responded to this review
25 February 2013

Thank you for sharing your stay with us. We look forward to your next visit. Leon More

Villingen-Schwenningen, Germany
Top Contributor
59 reviews 59 reviews
55 hotel reviews
Reviews in 53 cities Reviews in 53 cities
29 helpful votes 29 helpful votes
“Quite good value hotel”
4 of 5 stars Reviewed 3 February 2013

I stayed in room 209 for a total of 6 days at the Best Western Concord Inn & Suits What I liked + This is a quite good value hotel with breakfast and WiFi included. One of the best deals in Concord, NH + Large spacious rooms and clean + Large 55" Flatscreen TVs with a freshly sanitzed remote +... More

Was this review helpful? Yes 1
BWConcordNH, Director of Sales at BEST WESTERN Concord Inn & Suites, responded to this review
5 February 2013

Thank you for taking the time to share your experience with us! I am very happy to hear that you enjoyed your room and amenities. I also want to apologize for the service you received at check in and for the internet connections. Please know that we are looking into these issues and we thank you for bringing them to... More

 
 
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BEST WESTERN Concord Inn & Suites
4.0 of 5 stars 77 reviews
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Additional Information about BEST WESTERN Concord Inn & Suites

Also Known As:
Best Western Concord Inn And Suites
Best Western Concord Hotel Concord
Best Western Concord
Concord Best Western
Address: 97 Hall Street, Concord, NH 03301
Phone Number:
Region: United States > New Hampshire > Concord
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 hotels in Concord
Price Range: €
Hotel Class:2.5 star (2.5*)
Reservation Options:
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BEST WESTERN Concord Inn & Suites
97 Hall Street
Concord, NH 03301
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