We were honestly worried about even staying in Billings after reading some of the TA reviews. I felt obliged to write my first review to ease concerns of other travelers.
We decided on this Best Western and were relieved when we got here. Great service at the desk, incredibly clean room (including the hygienic TV remote) and a comfortable bed....
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I am so glad to hear your gave us a shot and you enjoyed your stay. Our goal is to provide superior service at a reasonable rate. We believe every guest should be as comfortable as if they were in their own home which is why our rooms have pillow top mattresses, ultra clean rooms including our clean remote, 42'...
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We had a break down with our truck and the dealer said to stay here, and it was a good tip, We called and a van picked us up on about 10 mins. We had 3 enjoyable days and nites, We had no car so spent our time walking around the area going to restaurants, several bars with great happy...
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Thank you for taking the time to let us, as well as others, know about your stay. What I am really pleased to see is that even though you stayed with us because of a less than situation we were able to make your stay a great one. I think you hit the nail on the head that our greatest...
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Very convenient for downtown, comfortable but nothing special. We did enjoy the restuarant on the property.
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I am always on the hunt for good, pet-friendly hotels on the road and try to give fair reviews on TripAdvisor so other travelers with pets can stay in nice places. This hotel has been AWESOME. They have a $20 pet fee, of which $5 goes to a local charity for homeless pets. At check-in, we were given an older...
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On behalf of our entire team, including our two legged staff, we would like to thank you for letting us and others know about your stay. We want to treat our guests and their two legged companions the way we would like to be treated. Our yogurt dipped treats are locally made by a great store just 2 blocks away....
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I've spent about 20 nights at this hotel over the last nine months, and have always found it to be clean, comfortable and run with a lot of attention to detail. You can definitely tell the owner is personally involved with running the property. The staff deserves special mention for always being responsive to any questions or concerns I have...
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Thank you for the great review. We always enjoy seeing our returning guests as we consider you a part of the family. We get to know what you enjoy and you get to know us. We are always trying to improve and honest guest feedback is always welcomed. We listen to what everyone has to say and have made changes...
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I stay at this hotel quite often on business and it is my preferred place to stay in Billings. The hotel is extremely clean, the staff very helpful and pleasant. The beds are very comfy with great linens. I love the bathroon vanity set up. The restaurant Stella's is awesome, best breakfast! The bread there is awesome and I always...
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We went to Billings for a college recruiting trip. The rooms were recently renovated and very nice. Although they were not huge, they were clean and modern. Large flatscreen TV, Granite counters, nice tub/shower. It is located right downtown, near several restuarants, and enterprise rental car was 2 blocks away. The attached cafe, "Stella's", food was excellent and you get...
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Thank you for the kind review. We are always improving and remodeling rooms. In fact our most recent set of rooms will include a shower with a rain head and a regular head so you can choose between the two. They will also include new carpet, a custom designed casegood, heated bathroom flooring and a new lighting package. we are...
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As the owners of a motel ourselves (Greybull Motel), we can appreciate the hard work dedicated to this property. We demand the best out of our employees and it's obvious that the owners of this establishment demand the same. The rooms were tastefully decorated, clean, and comfortable. I kept reading these reviews where it's mentioned that this is the best...
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I must say the compliments are very much appreciated especially from another hotelier. We try hard to create an environment where our staff want to succeed and provide superior service to our guests. We are a family owned property with the mentality we can always do better. With that said guests reviews and comments, both negative and positive, are very...
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I stay at this hotel on a monthly basis and it is always very clean. The hotel was remodeled by the current owner a couple years ago so everything is new, modern, with large flat screen t.v.'s. Staff is always freindly and helpful. Hotel is right near downtown so very convenient to walk to dinner, meetings, etc.... It is also...
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We really like our return guests! It is always nice to get to know you more which allows us to know what your likes are and which rooms you prefer. I am glad to hear you still enjoy our rooms after so many visits. One thing we have implemented is we are an ultra clean hotel which means we take...
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My husband had arrived earlier in the evening and I flew in about midnight. The rooms have outside entries, but we were able to park very close and it was easy to take our dog out. The room was clean, but a bit noisy when the guests next door left at 5am. The bed was very comfortable. We highly recommend...
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