My wife and I have been using this facility as our temporary home while visiting her family in the Springfield area for about nine years. We normally make the trip once or twice each year and stay from five to ten days. The management and staff are always friendly and accomodating. When staying seven days or longer, the housekeeping staff... More

We have been staying here for a week and still here as I write this. It has been perfect for us. We are new to Springfield looking to settle and found this to be easily accessible to everywhere we need to go and easy to get to. Our room is great! It has a little kitchenette with a full sized... More

For the price of this hotel, it wasn't too terrible- the rooms were clean, and there was a small kitchen area in case you wanted to make your own food. We stayed for 1 night and spent most of the night our in Springfield, so we weren't in the room too much. The bed was not comfortable, however, which made... More

This hotel looks fine from the outside, is in a pretty good location, the staff are friendly and helpful, and on first-glance the room (though not exactly well-decorated) seemed OK - clean and tidy at least. The rooms are utilitarian - small kitchen area, small bathroom, bed, desk, single reclining chair, and small TV. While I would praise the staff... More

I was on an overnight trip in Springfield with three friends. We just needed a place to crash after a busy day. That is exactly what we got at this hotel. It is a clean, simple, and very relaxed environment. When we checked in, first they gave us a smoking room. But when we requested a change, they were happy... More

I've stayed at ExtendedStay hotels in 4 or 5 different cities, always thru Priceline.com. They're usually pretty decent, and have kitchen facilities, which is nice. Inevitably, though, they have incredibly hard & uncomfortable beds/mattresses. Absolutely the hardest and worst beds of any chain that I've ever stayed at. The one in Springfield has the same problem. Additionally, I had to... More

I really dislike the staff at this hotel...They are rude VERY rude. We had to stay 2 whole weeks while waiting on our home to be ready to move into, We were put in a super nice room, then we were asked to move into a non clean blankets torn hair in sink and no TOWELS! We were told the... More

There were several problems with our room. First of all, there were several ants in our room. When we commented to the front desk - they said "well, all of your booking was done on priceline - sorry!". Our room was very dirty (i.e. hair on the toilet, debris on the carpet, the bedding had stains/marks on it) - also,... More