I feel their check-in associate was not fast enough. First she had trouble finding the reservation so I ended up calling the travel agency to re-fax my confirmation. The room cleanness was okay however I could not sleep through out the night because this hotel is very close to the train tracks. Those long american goods trains just kept me...
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Me and a Friend stayed here on vacation in June 2011. I scoured the net for a great hotel with pool and Breakfast at a great price. I found this one and was glad I did. It was an excellent hotel for that price range. The fitness/Laundry room was huge!!!!! It even had a full weight machine!!! The ceilings were...
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I was very impressed with my time at Greenstay. I chose it based on the reviews which sounded almost too good to be true. However, I found it exactly as reported. The room and bathroom were very clean and the bed very comfortable. The staff couldn't have been nicer or more accomodating. I feel very confident to recommend this hotel...
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Dear Meg324,
I want to thank you for the fabulous review. My staff and I are very pleased that you enjoyed your stay with us and that you enjoyed your room. We look forward to seeing you back the next time you come to Springfield Missouri.
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Compared to national chains, it lacks in quality of breakfast(fruit cocktail instead of fresh fruit) hospitality of front desk, pride in product (white bed covers are a very dingy white, almost beige- hallways smelled of smoke). Very average!
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Dear Drisen,
I apologize to hear that your stay at the Greenstay Hotel & Suites did not meet your expectations. I would hope you would allow us another chance to impress you. All the same I would like to thank you for coming to our hotel and staying with us. You are more than welcome to contact us and let...
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We selected this hotel on Priceline. We did not know much about this property or the name. We are Hilton Honors members and often stay at Hilton owned hotels. It offered what we were looking for and it exceeded our expectations. Clean and comfortable. Very friendly. I saw a guest come to the front desk and ask to purchase stamps....
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Dear James K,
I want to think you for the great review. My staff and I pride ourselves on exceptional guest services and want everyone who stays with us to feel like they are at home. I took note that you really enjoyed our breakfast, I feel our breakfast is everything you could get at a restaurant at no extra...
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Due to an unexpected turn of events my family and I found ourselves in Springfield late at night needing a hotel room. I walked into the Greenstay without a reservation and asked for a room. The gentleman at the front desk was extremely friendly. When I told him my wife and very sleepy kiddo was in the car he worked...
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Dear Dave L,
I would like to thank you for your wonderful comments. I am glad to know that we were able to meet all your needs. At Greenstay we take a lot of pride in making sure that we meet all of our guest needs, and that there stay was satisfactory. I hope that if you ever find your...
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I stayed at Greenstay Hotel and Suites a couple weeks ago and the hotel was amazing! Not what I expected but it was extremely clean and the staff was great!! Thanks to Jamie and Danny for checking us in and out and helping us with anything that we needed!! The breakfast was wonderful, and the beds are awesome!! Overall stay...
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Dear Samantha E,
Thank you for the awesome rating and compliments. I know that Jamie and Danny will truly appreciate the compliments. I am so glad you had an enjoyable stay and that everything went well for you. I too love our different animals, I have never worked at any hotel where they had something like this. It is also...
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I travel for a living. I hope that someday Greenstay is a national chain because the service, breakfast, rooms and concept are way above average. Great value. Quiet with every amenity.
You never know where you're going to find the next big thing and I would say Greenstay is it.
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Dear Barbara H,
Thank you for the great rating, and the positive feedback! I'll pass the compliment on to the rest of our staff. I would really like to see more Greenstay Hotels as well opening up across the states and I hope that someday we will be able to do that. I am pleased that you enjoyed your view...
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We recently stayed at the Greenstay Hotel. It is in a very convenient location, right off the highway. I was a little concerned when we saw a college basketball team was staying there also but if we hadn't seen them come in, we would have never know they were there. The hotel was quiet and you couldn't hear people on...
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Dear JDoug31,
Thank you for your kind words. it really means a lot to the staff here at Greenstay knowing that we were able to make your stay here comfortable. Again I want to thank you so much for the great review and thank you so much for staying with us. And hope the next time you visit Springfield or...
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Our son moved to Springfield 4 years ago and we have stayed a several hotels in the area before staying here. This hotel was by far the best we have stayed in, and from now on will probably stay there every time we visit our son.
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Dear Teskal,
Thank you very much for your kind words and I am very happy that you enjoyed your stay here. By leaving your comments really helps us a lot in knowing that we are still keeping our loyal guest satisfied. Thank you again for choosing Greenstay and we look forward to having you stay with us again.
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