I was here for a series of meetings; I will admit I was a little dubious when I drove up. The facility is clean; the meeting room while small is very functional. It did get a bit stuffy at times. The window units were not funtioning all if yhe time The staff are incredibly friendly and helpful. I do not... More

Spent 2 nights in this hotel as a repeat customer. Quiet. Friendly staff. SUPER comfy beds and pillows. Easy to drive in and out of streets nearby, without getting into too much traffic, and there's lights to ease travel. Adjacent to reduced-cost movie theater. Cons: wifi had issues. BUT a quick call to tech support fixed it in no time.... More

We were welcomed by friendly staff into a tastefully decorated lobby with a fire in the fireplace. Parking was convenient, our room and bathroom were nice and the complimentary breakfast in the adjoining room was wonderful. We will stay here again.

Every staff member welcoming, helpful, professional. The lobby and breakfast area were fastidious and very well presented, lots of fresh fruit, waffles, biscuits and gravy. Plus, the fireplace and seasonal decorations were very inviting. I look forward to staying here the next time I'm in Springfield. Only suggestion at present would be to make sure that the carpet in the... More

Positives: Excellent service at the front desk, large rooms, comfortable beds, heated pool. Rooms were clean. There are restaurants and a movie theater within walking distance. Negatives: No internet service at all (it was broken the whole time that we were there), the breakfast was a disappointment (no eggs or meat). The hot items in the breakfast were waffles, along... More

My room was big and very nice. Very good ventilation. Very good breakfast. Very nice location. Fast internet connection. No complaints at all. Note to Tripadvisor: That's pretty much all i have to say. I'd write more reviews if you didn't demand them to be "200 characters" long.

We were meeting family here for one night,, a halfway trip to take the grandkids home. We had 9 people, so online I reserved 2 King suites, which one said could sleep 5 with extra bed, so I booked one for five and one for 4.. I had reservation in hand when I went to check in, and the man... More

My family stopped here for one night on our way home from vacation. We loved that they had an indoor pool that was open until 11 and took advantage of that. Our family of 5 requires a roll-a-way, and know that Quality Inn's offer them (SO thankful for that!!), however the room we were put in was so small that... More

From the time I checked my Aunt and her sister in to this hotel for the 3 days they were visiting us, the staff were so friendly and reassuring that they would be well taken care of. The mornings after staying in the room, these 85+ year-old women would talk about how comfortable their beds were, how nice the shower... More