Although there were a few complications during our stay this is by far a hotel with the nicest staff ever. The custodal staff was on top of every thing we needed and the wait staff was unbeatable! Special thanks to Crystal and Kim of the wait staff, without both of you our week stay would have had many less smiles. More

Me and my friend stayed at the Clarion in August as part of a pre-paid Route 66 tour and it was our only regret from this fabulous holiday. We checked in pretty late as we had been on the road all day, we received a less than warm welcome and was checked into the hotel. Our room was dark and... More

we stayed at this hotel as part of a self drive trip. We only stayed one night. Although the hotel room was clean there was a musty smell. The room was on the ground floor and when I opened the curtains I couldnt believe that the bedroom window window looked out into the ball room. Someone had put a screen... More

This is the second time I have stayed at this location, due to a conference booking. I will never stay there again for ANY reason. The first time was dreadful, but anything can go wrong once. Not the second time. Gee...let me count the ways it was terrible. First the front desk staff. Uninformed, and totally overwhelmed by the level... More

I stayed here for three nights. The place is a dump. The walls in my room had blood on them and othr stains. Carpet is worn and stained. The place stunk and there was black mold on the walls and ceiling. The maids looked like homeless people. And the only good thing that I can say was their Front Desk... More

This hotel is upgrading facilities..which may move our review from Very Good to excellent. In the meantime we felt compelled to compliment General Mgr. Steve Hager and his employee's for their respective service. We were picked up at the Springfield Airport by Steve who went out of his way to make us feel special...the employee's make it very clear they... More

The staff was friendly, the room was pretty clean, the breakfast was good, and all for only $59 a night. The only bad thing I have to say about the room is that there was one bottle cap and pistacio shell in the corner that was left over from a previous guest and missed by the housekeeping. But overall the... More

One light did not work. Toilet seat was half broken. Paint was dingy. Location was excellent. Breakfast was clean, tasty, and fresh. Staff was outstanding, especially kim, who went above and beyond to make sure our breakfast was awesome. More

I didn't know what to expect because of the economical room rate. Boy, was I surprised!! While the building has been there for awhile, everything has been remodeled and is really nice. The tile in all the common areas is very attractive, and our room was nice and clean. The best parts were the very friendly, helpful staff, the amenities... More