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All 119 Saint Louis hotels

Sheraton City Center St. Louis

3.5 of 5
400 South 14th Street, Saint Louis, MO 63103 (Downtown)
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Sheraton City Center St. Louis
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Ranked #58 of 119 hotels in Saint Louis
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497 reviews from our community

Traveller rating
    126
    170
    101
    61
    39
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Families
154
 
Couples
114
 
Solo
29
 
Business
107
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Chicago, Illinois
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 19 June 2013 NEW

Dirty, outdated, couldn't even believe it was a Starwood property.dirty bathrooms, mildew in toilet, smelled like smoke, furniture and wall hangings from 1970. Just gross, dingy and smelled bad. Couldn't wait to leave.

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Wentzville, Missouri, Usa
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 18 June 2013 NEW

After being moved from the Wyatt because of over booking they out us here. Turned out to be a great time. Clean room, great breakfast and nice front desk that helped me get a King Size room after he earlier told me there was none left. The bell hops a little to eager to help as I told them no... More

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See 3 more reviews by warrenwb for Saint Louis
Florida
1 review
5 of 5 stars Reviewed 14 June 2013 NEW

We had a wonderful stay here. My husband and I were on a cross-country trip with my parents and stayed one night at the Sheraton City Center (but we would have loved to stay longer). At check-in, we had a short wait before being checked in by Amanda, who was extremely nice, friendly, and accommodating. She had us checked in... More

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Saint Louis, Missouri
Top Contributor
59 reviews 59 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 12 June 2013

There's no doubt this is a very well located hotel. That's about the best recommendation I can give it. It was clean, the beds were comfortable, but the staff was disinterested at best and the neighborhood is not the greatest. We walked around downtown a little bit and were offered illegal substances no less than three times at the bus... More

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See 4 more reviews by EGranger for Saint Louis
ashley, IL
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 11 June 2013

Stayed at this hotel for an overnight visit. I was very pleased. Rooms were spacious, clean and comfortable. I read some reviews that said this location was outdated, ok, maybe the carpets in the halls were a little worn but I don't stay at a hotel for the carpets! Our room was quiet and we never heard anyone in the... More

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See 9 more reviews by headymac for Saint Louis
mwright1973, Manager at Sheraton City Center St. Louis, responded to this review
12 June 2013

Dear headymac, Thank you very much for choosing the Sheraton St. Louis City Center Hotel, and for giving us the opportunity to demonstrating our commitment to total customer satisfaction. Good or bad, we truly believe that feedback is a gift. It was gratifying to read that you rated all areas as excellent; your comments will be shared with our Team.... More

Nashville, Tennessee, United States
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 6 June 2013

St. Louis is my hometown so whenever I visit family, my husband and I love staying at this Sheraton location. The building itself is wonderful with the large trompe l'oeil painting. The service is always top-notch and the rooms are comfy and clean. Their workout room is well equipped and the pool is located on an upper floor with a... More

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mwright1973, Manager at Sheraton City Center St. Louis, responded to this review
8 June 2013

Dear valued Guest, Thank you for choosing The Sheraton St. Louis City Center Hotel & Suites for your recent hotel visit. We truly appreciate you staying with us and appreciate the time you took to share your experience on Trip Advisor after your departure. It is valued conscientious Guests such as yourself that provide us the feedback necessary to continue... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 June 2013

Dingy, no natural light. Room was musty and depressing. We tried to get room service late at night, and despite an "ALL DAY DINNING" menu, we were told room service is not available after a certain hour (I forget if it was 11pm or 1am). Asked the desk for directions to what turned out to be a very well known... More

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mwright1973, Manager at Sheraton City Center St. Louis, responded to this review
8 June 2013

Dear Valued Guest, Thank you for choosing The Sheraton St. Louis City Center Hotel for your recent visit to St. Louis. I want to sincerely apologize for the disappointing experience you encountered during you visit. I very much regret the unfortunate circumstances that led to the frustration and inconvenience that you suffered. As I am sure you understand; Guest Satisfaction... More

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Senior Contributor
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11 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 June 2013

The hotel was nice, clean and comfortable. The room was large and had a pull out bed in the couch for our 4 year old. It is right across the street from the Metro Train station so it is easy to grab a train. We took the train to get to the Zoo and back. You can also take it... More

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See 5 more reviews by Sparkyvett for Saint Louis
mwright1973, Manager at Sheraton City Center St. Louis, responded to this review
8 June 2013

Dear Valued Guest, Thank you for choosing The Sheraton St. Louis City Center Hotel & Suites for your recent hotel visit. We truly appreciate you staying with us and appreciate the time you took to complete this survey after your departure. It is valued conscientious Guests such as yourself that provide us the feedback necessary to continue to improve our... More

Madison, Wisconsin, United States
1 review
4 of 5 stars Reviewed 4 June 2013

I enjoy Sheraton properties, I try to stay in a Sheraton whatever city I end up in (SPG Plat)- St Louis is no different! The location is great, the rooms are nicely sized (although the furniture in the rooms is dated), and the staff is very friendly! I want to specifically call out Maurice up in the Club Lounge, I've... More

Was this review helpful? Yes
mwright1973, Manager at Sheraton City Center St. Louis, responded to this review
8 June 2013

Dear Valued Guest, Thank you for choosing The Sheraton St. Louis City Center Hotel & Suites. We truly appreciate you staying with us and appreciate the time you took to share your experience. It is valued conscientious Guests such as yourself that provide us the feedback necessary to continue to improve our products and services. It was gratifying to learn... More

Liverpool, United Kingdom
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 June 2013

We were very pleased with the standard of the rooms and the service although it was pricey, and it was very handy for the local metro. However the surrounding area was lacking in restaurants and bars - it also did not feel totally safe, and we do like to walk and get out of the hotel, so I have downgraded... More

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See 3 more reviews by Keith O for Saint Louis
 
 
Sheraton City Center St. Louis
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Additional Information about Sheraton City Center St. Louis

Also Known As:
Sheraton City Center St. Louis Hotel Saint Louis
Sheraton City Center St. Louis Hotel
Sheraton Hotel Saint Louis
Sheraton Saint Louis
Saint Louis Sheraton
Address: 400 South 14th Street, Saint Louis, MO 63103
Phone Number:
Region: United States > Missouri > Saint Louis > Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Onsen Hotels in Saint Louis
#41 Family Hotels in Saint Louis
Price Range: €€
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Sheraton St. Louis City Center Hotel & Suites is a beautifully appointed hotel in the heart of downtown. ... more   less 
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