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All 20 Saint Charles hotels

Quality Inn & Suites Historic St. Charles

2.0 of 5
1425 South Fifth Street, Saint Charles, MO 63301
Hotel amenities
Quality Inn & Suites Historic St. Charles
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58%
Ranked #8 of 20 hotels in Saint Charles
Most recent review
5 of 5 stars Reviewed 17 June 2013
Janice H Blytheville, AR
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80 reviews from our community

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Traveller rating
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Date Rating
Blytheville, AR
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 17 June 2013 NEW

I stayed here in April - I believe - and wrote a review, but I can no longer find it published here. The friends I met there had picked up a coupon book at the MO welcome center. It had a $49 coupon in it. When we arrived at the hotel, we discovered that all of the rooms blocked for... More

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mgaler, General Manager at Quality Inn & Suites Historic St. Charles, responded to this review
18 June 2013

Thanks for the nice words regarding our property! I'm happy that we were able to accomodate you and that you were able to stay with us. I am happy to report that our interior renovations are complete and I hope you get a chance to come see us again. More

Ottawa, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 June 2013

4 adults needed a room for a night after a long day of driving. We picked up a green hotel coupon book at the Missouri welcome centre. This quality inn had a coupon for $49, a 2 queen room, free parking, free wifi, and continental breakfast. Called them directly and the booking process was great. Check-in was fast and we... More

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mgaler, General Manager at Quality Inn & Suites Historic St. Charles, responded to this review
4 June 2013

Thank you so much for leaving your comments. I apologize for the inconvenience of the pool being closed. We will be opening it back up on June 5th so I hope we get to see you again and that you get to enjoy our pool the next time you're here. Thanks again for taking the time to review us! More

Oslo, Norway
Top Contributor
116 reviews 116 reviews
77 hotel reviews
Reviews in 85 cities Reviews in 85 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 30 May 2013

Quality is something good, and this was very very good. We had difficulty in finding the hotel. The hotel s 8 stories high so it is not the hotels fault, but the green Quality colour logo is not visible high up. Use these co-ordinates; N 38-46-15 W 90-29-41 and you'll be in fine. First impression was good, if not excellent.... More

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mgaler, General Manager at Quality Inn & Suites Historic St. Charles, responded to this review
4 June 2013

I cannot thank you enough for your kind words about our property! We really appreciate you taking the time to review us. I have shared your review with everyone here at the hotel to show them how proud they should be of all the hard work we have put into the building over the past 9 months. I really hope... More

Oakfield
2 reviews
5 of 5 stars Reviewed 30 May 2013

It was nice. It was updated and clean. We were impressed that we got this for a great rate. Close to the interstate and the historical district. St. Charles is so cute and they have done a really good job restoring the old buildings.

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mgaler, General Manager at Quality Inn & Suites Historic St. Charles, responded to this review
30 May 2013

Thank you so much for taking the time to review our property! We are excited about our renovations and there's still more great changes to come! Come see us again! More

Columbia, Missouri, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 29 April 2013

We stayed here about a year ago and were comped a room because the room was very dirty, smelled bad, and it was overall a poor experience. Our free room was about to expire so decided to make a trip in to use it. The free room was for a jacuzzi suite on the first floor, and we were blown... More

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mgaler, General Manager at Quality Inn & Suites Historic St. Charles, responded to this review
30 May 2013

I'm so happy to hear that your experience was much better with us this time around. Thank you so much for taking the time to review us and let people know about the changes we have made. We hope to see you again soon! More

Milwaukee, Wisconsin, United States
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
2 of 5 stars Reviewed 26 April 2013

I wish I had known they were doing construction. I'd have booked elsewhere. No WiFi the first night, the room smelled like paint my entire stay, no closet, toilet would refill itself every 15 minutes, free breakfast on Thursday was without large plates.

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mgaler, General Manager at Quality Inn & Suites Historic St. Charles, responded to this review
4 June 2013

I am disappointed to hear that you had a less than satisfactory stay with us due to our renovations. We truly do our best to make sure that everyone is comfortable during our project but I apologize that we failed in that regard during your stay. I can assure you that our renovations are near completion and we would love... More

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Missouri
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 25 April 2013

Upon arrival, the room was dirty, and smelled. I had to call the clerk and ask him to come to the front desk to check us in, he advised he was on break. The room key was handed to me with a post it note telling me what room. I had to ask the next morning to get a SHOWER... More

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mgaler, General Manager at Quality Inn & Suites Historic St. Charles, responded to this review
4 June 2013

I apologize for the delay in my response. Your review brought up some issues that are extremely troubling to me and I would love if you would have the time to contact me at the property to discuss your stay in further detail with me. Thank you for posting your concerns so that I may have a chance to address... More

Williamsburg, NY
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 April 2013

(. . . just gave this property a noncommittal review based on the circumstance below . . . ) I had noted the recent TA reviews indicating the hotel was undergoing construction . . . It seemed, though, that it was operational. I made a reservation via the Choice Hotels website, since I'm a member. I booked a smoking room.... More

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Columbia, Missouri
Top Contributor
61 reviews 61 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 March 2013

Stayed in this hotel twice this week (2/25 & 2/27). Can not say enough good things. We booked a nonsmoking king bed. Reservations were easy to do and room was totally ready when we got there. Because of having to leave early on the 28th we did not have the breakfast that morning. But on the 26th food was hot... More

Was this review helpful? Yes 1
mgaler, General Manager at Quality Inn & Suites Historic St. Charles, responded to this review
4 March 2013

Thank you for your kind words regarding your stay with us. We look to have our renovation complete in mid-April and are very excited about the fresh new product we will be rolling out! Thanks for choosing us and we hope to see you again! More

Kansas City, Missouri
1 review
3 of 5 stars Reviewed 1 February 2013

I have stayed here fairly often for work because of the location. I can understand having to deal with construction, not much of a way to avoid that. My main complaint would be the quality of the internet, as I have to use it quite often for my job. It seems to just drop out completely quite often, rendering it... More

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mgaler, General Manager at Quality Inn & Suites Historic St. Charles, responded to this review
4 March 2013

Thank you for taking the time to write. I am concerned about your internet troubles as we switched out all of our equipment and changed service near the end of last year and have had very few complaints since. I am going to look into it immediately and insure that there are no issues and maybe the next time you... More

 
 
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Additional Information about Quality Inn & Suites Historic St. Charles

Also Known As:
Quality Inn Saint Charles
Saint Charles Quality Inn
Address: 1425 South Fifth Street, Saint Charles, MO 63301
Region: United States > Missouri > Saint Charles
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 20 hotels in Saint Charles
Price Range:
Hotel Class:2 star (2*)
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