The pool & jacuzzi were broken, no HBO, breakfast wasnt what we've had at QIs -sub par. Bathroom was filthy. After many requests & promises by the front desk to clean, it was not done. We were given fresh towels, but our door was left ajar. On checkout, I spoke w/the mgr, who promised a $40 credit. A week later,... More

I stay here several times through football season. Beds are very nice, rooms are clean. Owner very nice. Great location, not too far from I-70, shopping, restaurants, etc, yet in a quiet little neighborhood. The breakfast is mediocre at best, the drink machine has been broke for over a month. Overall, nice for the price and would recommend for an... More

Hi, we recently stayed at the Quality Inn & Suites in Lee's Summit, MO. It is in our opinion that the maintenance of this particular site was rather run down. The front desk staff was very friendly, but dressed highly inappropriate for greeting the public. When we went to eat breakfast the milk was sour and there was not staff... More

Not sure where to start but I'll go with the positives. The bed was great and the location was perfect for us. Too bad the rest of it was not good because we stay in that area a lot and I won't go back to this place. The carpets are filthy throughout the hotel. The first room they gave us,... More

The rooms are nice, the beds are comfy.......Recently stayed on May 13th 2012. Booked 2 rooms. In my sons room : Chips and Cheetos on the floor......mold in the coffee pot. My room....AC did not work. Booked smoking rooms. A sign was in the room NO SMOKING....setting right next to ash trays....hmmm? The heated pool was ice cold. (We'd stayed... More

Wedding planning and showers are always fun ... right? Traveling out of town to see our family for a wedding shower brings us to Lees Summit, MO. We were trying to save a little bit of money so my mom found this place based on the rates and the pictures that didn’t look so bad…. Not so fast hot shot…... More

We stayed 2 nights because of the location and price. 1st night everything looks clean pool nice hot tub out of order they said the heating element went out. It happens, but after reading other reviews it goes back to sept of 2011 same excuse? Front desk clerk had been an employee for 4 days no manager, asst manager, maintenance... More

This Place Was Out Of Everything.The Cable Didn't Work Unless You Move a Wire Back Of The Old Fashion Tv,Surprise Me It Wasn't Black In White Tv.The Hot Tub In The Pool Was Freezing Water, Heated Yeah Right More Like Cold Tub.What A Joke.....Everyone Their Looks Like There From The Living Dead,Half Asleep.Took Half The Day Just For Them Come... More

How this place still has the name "Quality" attached to it is beyond me. I booked it because of its proximity to the relatives we were there to visit. The other very important feature was the free breakfast. I liked the room rate and so booked it at the Choice Hotels website, even paying in advance. I was sure I... More