Thank you for your great review of our property. It's great to hear that Sonae and the rest of our team made your stay enjoyable. I am also glad to hear that you found our beds to be comfortable. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

I received a copy of your review, and wanted to take a moment to personally respond. I am thrilled to hear that our pet friendly policy and our staff met your expectations but I am sorry to hear that your room was smaller than expected, and the bed wasn't comfortable. In regards to you not receiving the WI-FI password, I... More

Thank you for taking the time to write a review of your stay. It's great to hear that you felt our hotel staff is great but was sorry to hear that our Wi-Fi was slow, there were not enough TV Channels and that you felt our rooms were a tad bit small. In response to your feedback regarding the slow... More

I appreciate you taking the time to write such a terrific review. I'm thrilled that such an experienced traveler, as yourself, has found this property to be at the top of your list! I truly appreciate all of the wonderful things you said about a member of our staff along with all of the great things you stated about the... More

I appreciate you taking the time to write such an outstanding review of the property. I'm thrilled that you enjoyed everything involved with your stay and that our Guest Service Representative handled your early departure with ease. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

I appreciate you taking the time to write such a terrific review. I'm so pleased to hear that your felt our front desk staff was superb and you enjoyed your accommodations! Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More

Thank you for taking the time to review your recent stay at our hotel. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. The experience you described is truly regrettable. We strive to ensure that our guests have an exceptional stay. As this... More

Thank you for taking the time to review your recent stay at Crossland Kansas City - Northeast - Worlds of Fun. Given our company's commitment to superior guest service, it was great to read about your positive experience with our staff. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. You certainly have my sincerest apologies... More

I recently received a copy of your review. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory. I do appreciate the opportunity to address your concerns about the condition of... More