We have stayed here at least once per year since it has opened. On our recent stay, the room we were in was so worn that the curtain rod fell on my head. I called the front desk and was told someone would fix it in the morning. We had a two night stay. Nobody ever showed up to fix... More

Fairly new hotel. We live locally but have stayed here once during a power outage and management discounted our room - thanks! Super clean, spacious, luxurious rooms. Friendly staff. We booked another night's stay a few months later due to another power outage but our power was quickly restored so we cancelled our reservation. We called the hotel directly and... More

Stayed 3 weeks in Feb/March 2013 at this hotel. The airport shuttle van was prompt and courteous. Because there are not restaurant or stores within walking distance, the van took a group to Taco Bell. Nice Touch. The dinners served Mon-Thurs were only OK. Though I appreciated leafy salads served at each dinner. Breakfast served each morning was hot and... More

My daughters and I, and friends stayed here for a couple nights recently. Upon arrival, the service was wonderful; the lobby is very clean and beautiful. Our room was very clean; looking just like the photos on their website. The only problem I had was highway noise in the middle of the night; our room was along the highway. I... More

Alright usually I wait until I have checked out of a hotel before writing a review but after two weeks here I have had enough of the noise and feel its time to share. First I want to say the hotel has a free airport shuttle a decent breakfast, offers free food mon-thur (quality varies, but hey, it's free right?)... More

I always try to keep the context of the stay in perspective: The Residence Inn, no matter how nice, is not going to be a posh resort. However, when compared within its peer group, this property clearly stands out. Excellent service; well maintained rooms and common space; very good breakfast; reasonable workout facilities; and consistently reasonable rates. We have stayed... More

I found the hotel immaculate, the staff needs some work. They are friendly to each other to the point you feel like you are interrupting something important when you approach the desk. The room extremely comfortable. I travel through KCI often and I was a bit disappointed with the front desk. The hotel claims that a city ordinance won't allow... More

When my flight was cancelled, I had to spend 30 hrs at Kansas City airport waiting for the next one. Residence Inn's 'distressed traveler policy' allowed me to spend the night & all the next day at their hotel. The personnel were all very pleasant, the room was quite comfortable, the free meals were satisfactory, and I'd recommend the Residence... More

Me and my family stayed here and we loved everything about it. The staff, the room, the breakfast and the location is all great. This is a very very good hotel. I recommend it to any one who is traveling through KCMO and need a room that will make you feel like you are at home.