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Crowne Plaza Kansas City Downtown

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Traveller (175)
Room & Suite (120)
Videos (1)

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About

#24 of 118 hotels in Kansas City
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
The Crowne Plaza Kansas City is located within walking distance to the Power & Light District, The Kansas City Convention Center and the T-Mobile Center Arena. We have ten spacious, high-tech meeting rooms to meet your needs. Take a dip in the outdoor heated seasonal pool, work out in the fitness center, grab a bite at The Depot, enjoy a drink at The Rail, or wake up to a nice Latte at our on-site coffee shop, Full Steam. Rooms come fully equipped with free high speed Internet access, a work desk, and refridgerator. Your comfort is our top priority. Whether for business or leisure, vacation, traveling, or simply getting away for an evening, Crowne Plaza Kansas City is the place to meet. Within minutes of the Kauffman Center for the Performing Arts, Midland Theater, Crown Center and the County Club Plaza, the Crowne Plaza Hotel is centrally located to all retail and entertainment venues Kansas City has to offer and complimentary shuttle service to get you there.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Free shuttle or taxi services
Car park
Wifi
Outdoor pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Room service
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.5 of 5 stars
HOTEL STYLE
City View
Great View
Languages Spoken
English, Spanish, Polish
1,076Review31Q+A100Room tips

Reviews
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Seth H wrote a review 13 Mar
1 contribution
The Crowne Plaza is genuinely the best experience I have ever had when staying at a hotel. The staff were incredibly friendly and helpful and were understanding in helping answer our questions and directing us. Not only were they incredibly wonderful during our stay, but I had a family emergency that forced my Fiance and I to have to leave early. They immediately refunded us for the night we didn't get to stay, and even waived the fees associated with an early checkout due to the circumstances. I will absolutely be returning, and I couldn't recommend anywhere else more than the Crowne Plaza.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Their check-in starts at 3:00 PM, but if you sign up for their free rewards program, then you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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AdventureMN95 wrote a review May 2023
Minneapolis, Minnesota127 contributions20 helpful votes
Hotel's Favourite
This hotel is in a great location about 2-3 blocks from a streetcar station, and lots of restaurants that are walkable. when you walk in to the hotel is very well done and they have nice interactive stands with maps for thing to do. On top of having multiple restaurants, there is a nice hotel store for smaller purchases, which is always handy.
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Date of stay: May 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Walker Swan, General Manager at Crowne Plaza Kansas City Downtown
Responded 8 Jun 2023
Thank you so much for your 5 Star review with detailed feedback! We love to see you were able to Enjoy so many of our amenities. Kansas City is a Great city with so many things to do; we love being in the heart of it! Come back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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lindaB7568QB wrote a review Feb 2024
Holladay, Utah3 contributions
I travel quite a bit with my job. Great downtown location, clean rooms and wonderful staff. But for me, the highlight of my stay here is one of their hotel shuttle drivers’. Darryl is the best!!! Not only his he reliable, he is so kind and our rides to and from the airport are so enjoyable. He makes the drive go by quickly with great conversations!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Michelle M wrote a review Nov 2023
1 contribution
Darryl, our shuttle driver, was the best! He is very knowledgeable with the downtown area and gave us a great recommendation for our anniversary dinner. He drove us down and picked us up a couple hours later so no need for us to get our vehicle out. Thank you Darryl! Shout out to Ishmael at The Rail. He took great care of us at the bar also!!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Walker Swan, Owner at Crowne Plaza Kansas City Downtown
Responded 27 Nov 2023
Thank you so very much for your recent review and comments! Love seeing that you Enjoyed your stay with us! We will also be sure to share your comments with Darryl and Ishmael, two Rock Star employees!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Susan B wrote a review Nov 2023
56 contributions9 helpful votes
Very friendly staff! Irma the bartender was so down to earth! Friendly, accommodating and extremely dedicated to her job! Now the older gentleman Bell Hop and more, Harold maybe, Big Papa?! Not sure name but the most helpful guy i have ever ran into! He took care of us like we were his own!
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Date of stay: November 2023Trip type: Travelled with family
Room Tip: Parking easy and plenty of it! Great location! Bar, restaurant and mini market
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Walker Swan, Owner at Crowne Plaza Kansas City Downtown
Responded 27 Nov 2023
We love seeing how much you Enjoyed your stay! Thank you for your comments, we will be sure to share with Irma as well! Enjoy your week!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TrailBlazer778789 wrote a review Oct 2023
Columbia, Missouri3 contributions
We chose this hotel because it was walking distance to Power & Light. Nice hotel, very friendly staff, and nice enough rooms. They are on the small side, but we enjoyed the room and our stay! Great little market pantry for snacks and lots of fun places to take photos!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Great spot for a night at Power & Light.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Walker Swan, Owner at Crowne Plaza Kansas City Downtown
Responded 6 Nov 2023
We are so Happy to see you Enjoyed your stay with us! Your comments have been shared with the leadership team! Be sure to tag us in your flower wall pictures on Instagram!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bre B wrote a review Oct 2023
1 contribution
The hotel shuttle driver Darryl was great he was readily available for pick up and drop off. He gave a mini tour of the area while he picked up and dropped off people. Gave food suggestions nice guy.
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Walker Swan, Owner at Crowne Plaza Kansas City Downtown
Responded 6 Nov 2023
Thank you so very much for your review and feedback! Darryl is a STAR, we will be sure to share your comments with him! Enjoy your week and come back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TLWAD wrote a review Oct 2023
11 contributions3 helpful votes
I stayed at the crown plaza for business. Here for a conference. My company paid for the hotel. I’ve never stayed at a crown plaza. Staff were friendly! I’m from the south, and they are more friendly than my own town. Bartenders were so nice and accommodating! Front desk was awesome and the driver was so, so informative. The only thing… which really wasn’t a big deal is the bathrooms are small and toilet low. Not a big deal for me. I wasn’t in the room long so it didn’t matter. House keeping was great! My room was cleaned every day! If I come back to Kansas City, I would most definitely stay here again! Much to my surprise! Again, amazing awesome staff!
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Walker Swan, Owner at Crowne Plaza Kansas City Downtown
Responded 13 Oct 2023
Thank you so very much for your review and feedback! We are delighted to see you had a fabulous stay with us! Hope the week is going well! Come back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shari T wrote a review Aug 2023
Wichita, Kansas141 contributions41 helpful votes
Talk about a scam. When I made my reservation I thought the $228 per night fee was a bit high but I had the impression this was close to Crowne Center so what the heck. (It’s not close to Crowne Center by the way) Right as I am pushing the button to reserve there is all of a sudden a tiny print convenience fee of $113. And then of course it immediately charges you and it is non refundable. I’ve never had that but ok. It’s done. So we show up and the staff is super nice (which is the only reason they got 2 stars instead of 1). But they tried to charge me for the room again. NOPE!!! We got that worked out but they then require a $50 deposit for “incidentals” and say I will get half of that back upon checkout. No matter if I use any incidentals or not. Made sure checkout time was really noon so we were hanging out in the room and at 10:45 someone knocks on the door asking when we are checking out. So we leave and then were informed we would be charged for parking in THEIR GARAGE. I have no idea yet how much that cost. And we went to eat breakfast earlier in the morning but somehow that didn’t come with the room for us like it did other guests. So here we are almost $400 for a very small room that didn’t have decently warm water in the shower. Never again. Don’t make the same mistake I did.
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Date of stay: August 2023Trip type: Travelled with family
Room Tip: Everything costs extra from parking to breakfast to HUGE convenience fee.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Walker Swan, Owner at Crowne Plaza Kansas City Downtown
Responded 22 Aug 2023
Thank you for your recent review. In reviewing your reservation, it appears you booked through a third party link, as opposed to booking directly with the hotel, causing the fees you weren't used to. Unfortunately, they collect those fees for the booking, nothing that is collected by the hotel. We do ask for an incidental hold, as do all of the hotels in downtown Kansas City. Hopefully you are able to review the hotel amenities in more detail in the future so you are able to account for additional costs. Enjoy the rest of your week!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Deedee S wrote a review Aug 2023
1 contribution
Hotel is clean. Staff are friendly. Pool is awesome. Shuttle driver Daryl is awesome. Best shuttle driver. Friendly, funny, and goes out of his way to help you get somewhere and learn the area. Great location to power and light district and lots of great places to eat.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Need to use room key to get on elevator from parking garage and need to keep it when you leave to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Walker Swan, Owner at Crowne Plaza Kansas City Downtown
Responded 9 Aug 2023
Thank you so very much for your Great review and feedback! We have shared your comments regarding our Rockstar Darryl with the team! Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€165 - €309 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza kansas city, kansas city crowne plaza
LOCATION
United StatesMissouriKansas City
NUMBER OF ROOMS
385
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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CROWNE PLAZA KANSAS CITY DOWNTOWN - UPDATED 2024 Hotel Reviews & Price Comparison (MO) - Tripadvisor

Frequently Asked Questions about Crowne Plaza Kansas City Downtown
Which popular attractions are close to Crowne Plaza Kansas City Downtown?
Nearby attractions include Blade & Timber Axe Throwing (0.10 km), T-Mobile Center (0.4 km), and Power and Light District (0.3 km).
What are some of the property amenities at Crowne Plaza Kansas City Downtown?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Kansas City Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Kansas City Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Kansas City Downtown?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Crowne Plaza Kansas City Downtown?
Conveniently located restaurants include Cosentino's Market and Deli, 801 Chophouse, and Bristol Seafood + Steak + Social.
Are there opportunities to exercise at Crowne Plaza Kansas City Downtown?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Crowne Plaza Kansas City Downtown located near the city centre?
Yes, it is 0.1 km away from the centre of Kansas City.
Are any cleaning services offered at Crowne Plaza Kansas City Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Kansas City Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Kansas City Downtown?
The staff speaks multiple languages, including English, Spanish, and Polish.