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All 51 Jackson hotels »

Hilton Garden Inn Jackson Downtown

3.0 of 5
235 West Capitol Street, Jackson, MS 39201
Hotel amenities
Ranked #2 of 51 hotels in Jackson
4.0 of 5 stars 62 Reviews
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62 reviews from our community

What travellers say about this hotel
  • Valet parking(5)
  • Next morning(4)
  • Very nice(3)
Traveller rating
    27
    21
    6
    6
    2
Only show reviews for Family (14) | Couples (16) | Business (13)
Date Rating
1boiledham
Nashville, Tennessee
Senior Reviewer
7 reviews
1 helpful vote
5 of 5 stars Reviewed 9 February 2012 NEW

The rooms here were really nice and we enjoyed our brief stay in Jackson. The location was great and easy to find. Even though it was by the Amtrak...we didn't hear it. The staff was very pleasant and helpful. The only negative was the restaurant. We were turned off by what we thought was a buffet (covered containers) only to... More

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thetravellingoctopus
Senior Reviewer
7 reviews
5 of 5 stars Reviewed 8 February 2012 NEW

We stayed here over the Christmas period and were very happy with every aspect of our stay. The room, like the rest of the hotel, was beautiful; clean and comfortable. Staff very helpful and eager to please. We enjoyed being in downtown Jackson. Ordered room service twice, food very tasty and not bad value. More

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orion1782
orion1782
2 reviews
3 of 5 stars Reviewed 7 February 2012 NEW

I checked into the Hilton Garden Inn for a one night business trip centered around the MS Capitol. It wasn't the nicest neighborhood, so if you're looking for stuff to do at night go elsewhere or stay outside of town (Someone said Ridgeland may be more suitable). You definitely need a car if you want to go anywhere. Taxis aren't... More

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KatharinaJ
Vienna, Austria
Senior Contributor
24 reviews
12 helpful votes
5 of 5 stars Reviewed 31 January 2012

There´s really nothing bad I can say about the Hilton Garden Inn, except maybe the valet parking that was pretty expensive (14$ I think). Also, I only stayed one night - we arrived late in the evening and left early the following morning, so I can´t say anything about the location really. The staff was very friendly, the room big... More

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Marlene Macaluso, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review
9 February 2012

Thank you for sharing your experience. We appreciate the kind words and opportunity to provide service to you. We hope to see you again in the near future and fully enjoy the facility during a longer visit. Kind regards, Marlene Macaluso General Manager More

ang126
Dallas Tx
Senior Contributor
43 reviews
20 helpful votes
5 of 5 stars Reviewed 24 January 2012

The normal hotel we stayed in while in town was full, so I choose this hotel. When I told my husband, he was very excited. He told me how it was a Historical Landmark and had been redone. It was Christmas and there was a hugh tree in the lobby. It was beautiful! The room was comfortable and clean and... More

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TableGamer
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

The refurbished King Edward is a gem. Its just nice to walk into and look around. Its not hard to find, just find the Amtrak station, its across the street. This is my second stay, and the staff is excellent, especially the valet service as well as the dining room servers. The rooms are pretty standard garden inn, which, by... More

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Marlene Macaluso, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review
27 January 2012

Thank for your sharing your recent experience with us. We hope to see you again in the near future....and, you are correct...you can enjoy a Hilton Honors redemption stay for as little as 12,500 points! More

kicrs
New York City, New York
Senior Reviewer
6 reviews
3 helpful votes
3 of 5 stars Reviewed 16 January 2012
2
people found this review helpful

I stayed at this hotel for 2 nights. The first room I was assigned was directly next to the vending machines. Once I told the front desk that this was not suitable for me, then immediately changed the room without incident to a larger room. The rooms are good. Nice decor a little traditional, a little modern. Because the hotel... More

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TravelGal10
Alexandria, Virginia
Senior Reviewer
8 reviews
8 helpful votes
5 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

I stayed at this hotel at least once per month during 2011. I highly recommend it. They have done an excllent job of restoring the old King Edward and the rooms are clean and modern. The staff at this hotel makes you fell like home, from the valet (Pat) to the front desk to the cleaning staff to the restaurant... More

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Marlene Macaluso, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review
16 January 2012

Dear Guest, Truly, you've made our day! Many thanks for the accolades to our team. Indeed it was our pleasure to serve you. Kind regards, Marlene Macaluso General Manager More

BrigH
Austin, Tx.
Top Contributor
50 reviews
51 helpful votes
4 of 5 stars Reviewed 9 January 2012

This is a beautiful, historic hotel. The room was clean, quiet and i loved the adjustable bed. There were multiple HBOs on the TV and the internet was reliable and fast. The lobby attendants were nice and the hotel allowed for a late check out. The only issue I had with the room was the lack of blackout curtains. The... More

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tandyk
Jackson, MS
2 reviews
1 helpful vote
5 of 5 stars Reviewed 5 January 2012

This Hotel used to be the King Edward Hotel years ago. The building sat on Capitol Street for many years with the windows busted out, pigeon poo and homeless people lived in it. The city finally renovated it and it is SPECTACULAR. I have stayed twice now. My husband and I most recently stayed NYE night and were very impressed.... More

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