The front of the building looked nice, and what we were looking for was the motel 6, now I wished we just kept driving. The first room to our surprise had a stranger in the room- not a guest. I told them at the desk I felt very uncomfortable staying there due to a gang banger being in there room;...
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We sincerely apologize for your inconvenience. There is NO EXCUSE for sending you to a room from which a prior guest (not a gang banger) had not yet checked out and the matter is being investigated thoroughly. Regarding the refund, if you booked and paid for your room through an online 3rd party site (i.e. Priceline), then the hotel would...
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My friend wanted to go enjoy new year half the way bet’ New Jersey & California, also wanted to go to Casino City. We decided to go to Biloxi, booked room @ Super 8 on Beach.
We were greeted by Miss Nita, gave all the information about hotel facility & amenities. Once she realized, we were planning for Casino, she...
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Thank you very much for your kind review and compliments on our team members. We are very happy that you enjoyed your stay and hope to see you again in the future!
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Two night stay in January, just loved it. Miss Dee Dee from the front desk was wonderful, informative and cheerful. The Motel is in a great location and she upgraded our stay to an oceanside room (recommend). Altho the rooms are a little outdated, the amenities were adequate. The shower is made for a 5'0" person unfortunately. Room was clean...
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Thank you very much for your wonderful review! We are happy the staff was able to provide exceptional customer service during your stay. Please come back and see us again in the future! Thank you-
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We stayed in this hotel on the beach in May 2011 and found a few things very different than the "average" motel. First of all we really enjoyed the surroundings and more than friendly people in the area and in the hotel specific.
The mattrasses on the beds were thin and solid, good for people who suffer from backpains but...
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Hi and thank you very much for your review! We really appreciate that you had a nice time at the Super 8 Biloxi. Also thank you for making a note on the rooms. Our policy is to clean the room unless the guest places a do not disturb, so this will be followed up with housekeeping. We are also moving...
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Dee Dee was on the desk from 3pm-11pm on Saturday, and I wanted to get information on Treasure Bay Casino's "CQ" restaurant, and she helped me find the menu online. I would like to point out to whoever monitors computer usage, looking up restaurant info IS "work-related" and it was frustrating for Dee Dee when she tried to print for...
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Thank you for your review of Super 8 Hotel. We are very proud of DeeDee, she has a natural glow and is a star in making sure the customers are happy. We sincerely look forward to your return so our staff can take care of you again!
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Well let me start off by saying that this is my experience firsthand only and of course others will differ. We stayed here a total of 4 nights. My wife and I had stayed at Super 8 hotels before but never this location nor in this area. I understand all Super 8's are individually owned and operated which also plays...
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Thank you for your review of Super 8. We appreciate the positive points that you have mentioned, and sincerely apologize for the "not so good" as you have politely stated. I am glad to know they were resolved by Dee Dee and maintenance. On the breakfast, we do follow the Super 8 Corporate guidelines so it does not create inconsistency...
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A friend and I were traveling together to Biloxi Beach for a little mini vacation this past September and booked a room at the Super8 on Beach Blvd....
We were greeted by Miss DeeDee at the front desk and she was wonderful (very professional). We entered our room and were pleasantly suprised by the size of our room, as well...
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Thank you for your wonderful review! We are happy you enjoyed your stay. Please come back again so Dee Dee can make it memorable the next time around! Thank you again-
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We took and extended trip last March, and stayed in Biloxi at this motel for 2 of the 5 weeks. I did notice the bad comments were right around Labor Day, the typical end of season for the area. Having been around the motel business, I know how infestation is a problem from the summer traffic.Anyway, we had great service,...
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Hello and Thank you for your review! We appreciate you taking time to write it. We are very happy that you enjoyed your stay and welcome you back again when you are in town. Thanks again-
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This place has a pest problem!
3-BIG Roaches in our room (1- running on floor by main door, 1-near bath room, 1-other couple woke up in the AM with it in their BED)
Told my wife better then sleeping outside, She will never let me book a Super 8 again.
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We truly apologize for your experience regarding pest control at the property. We aggressively looked into this matter after getting this and the prior complaint on ants and have replaced the pest control company we were using. Regardless, there is no reason why you should have been inconvenienced in this manner, and we apologize.
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Dee Dee checked us in and was a true example of Southern hospitality. Went out of her way to help us. Walking into the room we were greeted by an almost overwhelming mustiness. The next morning after a shower I walked into the room and then back into the bathroom putting my foot on the toilet to dry. There was...
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We truly apologize for your experience at Super 8. We have terminated the pest control company after conducting an investigation, and are also using your comments as a training tool for our housekeeping. Again, we apologize for your inconvenience and invite you to give us another try in the future. Thank you-
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324 Reviews
