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Holiday Inn Express St. Cloud

2.5 of 5
4322 Clearwater Road, Saint Cloud, MN 56301
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Holiday Inn Express St. Cloud
Ranked #12 of 20 hotels in Saint Cloud
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65 reviews from our community

    Trip type
Traveller rating
    21
    23
    10
    4
    7
Date Rating
Sioux City, Iowa
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 8 May 2013

Nothing fancy here. It was clean and easy to find. It's in a busy location with several other hotels and restaurants nearby. The staff was courteous and helpful. It's not new and some of the room furnishing was showing some wear and tear but it all worked. There was a large screen TV in the room. I didn't try the... More

Was this review helpful? Yes 1
Chicago, Illinois
Top Contributor
56 reviews 56 reviews
44 hotel reviews
Reviews in 41 cities Reviews in 41 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 26 April 2013

We did not have a reservation coming from Chicago with our newborn and two year old, arriving at 11:30 pm. A very friendly night desk attendant provided us an incredibly reasonable rate for their two bedroom suite. If you've ever travelled with small children you know that having them in separate rooms helps everyone sleep better! There was a living... More

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Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review
28 April 2013

Thank you so much for you kind words! I remember your daughter, she was protective over her baby brother, she is a doll!! Vanessa loves kids and enjoys her job. I will pass along your words to her. Look forward to seeing you in the future! Kerri More

Road Warrior
Top Contributor
108 reviews 108 reviews
108 hotel reviews
Reviews in 89 cities Reviews in 89 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 25 April 2013

Spent one night here passing through town. Didn't have high expectations for a hotel located right off an Interstate exit with little more then a couple truck stops and fast food joints but overall it was OK. This is a 4 story property with 2 elevators, I got the impression it was a somewhat busy, high traffic hotel. As other... More

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Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review
28 April 2013

I am so sorry you felt like a "McDonalds" customer. You should be treated like a valuable guest that you are. I will be talking with the staff to ensure this type of service is not acceptable. Thank you again for your review and we look forward to your next visit. Kerri More

laporte mn
1 review
5 of 5 stars Reviewed 22 April 2013

This is our second stay at this hotel. We are going to stay there at anytime we have to be in the metro area. It is a clean, friendly and affordable place to stay. We had our children with us on the first visit and they made great use of the pool area and ping pong table. I am not... More

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Minneapolis, Minnesota
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 27 March 2013

The service was decent, no issues with check-in but the employee working seemed to a have a "I don's want to be here" attitude.The rooms were quite nice and very spacious. The bathroom was very clean along with the rest of the room and the pillows were very comfortable, maybe a bit to soft for some stayers. The breakfast bar... More

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Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review
28 March 2013

Stephanie M, Thank you for reviewing our property. I am so sorry you recieved less the adequate service at check-in. This is certainly not the attitude we want portrayed. However, I was very pleased that you found our hotel nice, clean and had an "amazing" breakfast bar. We hope to see you again in the future! Kerri More

New Hope
1 review
5 of 5 stars Reviewed 27 March 2013

We stayed here for a youth basketball tournament, and despite what I imagine must be a challenging environment for the staff hosting so many kids and their families, we had absolutely impeccable service. From housekeeping to the front desk to the manager, they took great care of us and did it with a genuine smile every time we asked for... More

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Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review
28 March 2013

BBMom120 ~ You are absolutely correct in saying it is a challenging environment during tournament weekends. I am so excited to hear that the staff gave "absolutely impeccable service" while maintaining a "genuine smile". We sincerely appreciate the fantastic review. We look forward to hosting your team again next year! Kerri More

Winnipeg, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 10 March 2013

I was surprised to see this is only rated #12 in St Cloud as I think it should be higher. We had just had a 12 hour drive and were greeted with cookies, apples, coffee and hot soup all for free!! The room was very spacious and quiet, we were at the end of the hall on the main floor.... More

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Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review
12 March 2013

We are happy that your stay was quiet and relaxing. The cinnamon rolls are a delicious treat in the mornings! We look forward to having you stay with us again!! More

1 review
4 of 5 stars Reviewed 4 March 2013 via mobile

My husband, son and I recently stayed here. Immediately, we encountered a problem..the room that we had reserved (a suite) was not the room that we were told we would have. The lady said there was a mistake..and if we wanted to 'wait for a suite' it would be at least 2 hours (and this was at the hotel's check-in... More

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Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review
7 March 2013

AnikaCrouch, I am so sorry that your stay began poorly, that is not the standard of cleanliness we strive for. I would like to discuss your stay if you would be so kind as to contact the hotel. However, I was elated to see that you enjoyed our warm pools and thought our breaksfast bar was the best you have... More

Boyd
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 February 2013

The staff at the hotel was very accomodating. The room was clean and well stocked. My daughter needed a thinner pillow because of medical condition, and a girl from housekeeping went through many pillows and found just the right one for her. The kids loved the breakfast bar! Good assortment! Even though the hotel allows pets, which is great. I... More

Was this review helpful? Yes 1
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review
21 February 2013

We are excited you enjoyed your stay with us. I was pleased to hear that my staff went above and beyond to make your daughter comfortable. I believe the guest who thought it might be funny to place a candy bar in the pool didn't realize the ramifications of such an act. We were not thrilled about closing the pool... More

grey eagle
Top Contributor
225 reviews 225 reviews
25 hotel reviews
Reviews in 71 cities Reviews in 71 cities
257 helpful votes 257 helpful votes
5 of 5 stars Reviewed 24 January 2013

This hotel is very clean and tidy. The front desk and breakfast personnel were very nice and smiled. A smile goes along way. It was nice that they were interested to ask if our grandchildren had enjoyed their pool. Which we did. Very clean and a good size. I THINK THIS WAS THE FIRST TIME WE HAVE EVER FOUND A... More

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See 5 more reviews by minneapol for Saint Cloud
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review
30 January 2013

Thank you so much for the positive review on Trip Advisor. We were delighted to hear you enjoyed your stay with us. It is always hugely motivating when one takes the time and trouble to acknowledge the staff. We look forward to seeing you on your next trip through St. Cloud with the grandkids. Once again thank you for the... More

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Additional Information about Holiday Inn Express St. Cloud

Also Known As:
Holiday Inn Express St. Cloud Hotel
Holiday Inn Express St. Cloud Hotel Saint Cloud
Holiday Inn Saint Cloud
Saint Cloud Holiday Inn
Address: 4322 Clearwater Road, Saint Cloud, MN 56301
Phone Number:
Region: United States > Minnesota > Saint Cloud
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 20 hotels in Saint Cloud
Price Range:
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
... to the Holiday Inn Express-St. Cloud! As a Quality Excellence Award Winning hotel the Holiday Inn Express-St. Cloud offers services and amenities to accommodate every traveler. Be sure to take advantage of the free Continental Deluxe Breakfast Bar and 3 pools, which include a swimming pool, wading pool and whirlpool. The 24 hour fitness center and High Speed Internet ready business center are also an added bonus to your stay. All tastefully appointed guest rooms feature a refrigerator, coffee maker, hairdryer, iron and ironing board, and two-line speakerphones with data ports. All guest rooms are equipped with High Speed Internet access. King, Jacuzzi, and Executive Suites feature Kitchenettes and are certain to provide for you and your family's needs. Extended stay suites featuring full kitchens are also available. Stay Smart. Stay at the Holiday Inn Express. ... more   less 
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