I stayed here for a week due to a visit to the Mayo Clinic. The price was reasonable, the motel was super clean, and the bed was very comfortable. The rooms were small but fine for one or two people not expecting a luxury hotel. The free continental breakfast had a nice assortment of items and the shuttle bus to...
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Thank you for taking time out of your schedule to complete this review. It is very satisfying to know that our rooms are clean and affordable. All of our staff are very serious about their work and enjoy making every guests stay as accomodating as possible. Many of our guests that come for medical reasons have utilized our shuttle service...
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stayed here Christmas 2010. Found poop stain on sheet. Called desk. Brought us new sheets which we had to change. Lodged complaint. Manager called once; I called back left message. Never heard another word. No compensation offered. Laugh about it now but always avoid Microtel and tell others about it. Felt pretty stupid when we thought about how we changed...
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Thank you for taking the time to complete this review. It is unfortunate that your stay was far less than enjoyable. This issue has been brought to the attention of our housekeeping staff and many new procedures have been put in place to ensure that this problem does not happen again. We deeply apologize for this unfortunate issue.
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I stayed 9 days due to a visit to Mayo Clinic. The hotel is very clean, has free good breakfast and a free shuttle throughout the day to and from Mayo. During my stay, I was able to talk to others and see other hotels in the area. BY FAR, this is the nicest, cleanest and cheapest hotel within 4...
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Our housekeeping staff take great pride in their work. It is great to be able to tell them how great they are doing. Our front desk staff work their hardest to make sure each and every guests stay is a great experience and we do our best to accomodate everyone. The shuttle bus to the clinic is great and many...
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The Microtel in Rochester, MN north is a very nice hotel. The staff is very accomodating. Joan, a full-time resident at the hotel is a hoot and all round nice lady. She baby sat our little dog and she was just super. The room was clean, but very tiny. It was fine since we spent most of our time at...
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Our front desk staff pride themselves on accomodating each and every guest to the best of our ability. We do enjoy hearing suggestions on how to improve our breakfast as well. Thank you for taking the time to write a wonderful review and recognizing our great staff and residents here at the Microtel. We look forward to seeing you again...
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We had to move to a 2nd room as the first room had something in the toilet. I didn't know what it was but I flushed it. Also the underside of the lid looked like it needed a good wiping off. I requested the toilet be cleaned. The night clerk said no cleaning personnel was there and she had no...
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Our staff here at the Microtel appreciate that these issues have been brought to our attention. We deeply apologize that your stay was less than pleasant. The management have taken these issues and addressed them with the housekeeping staff. We are confident that our new procedures and policies will help to improve the hotel and will help to avoid any...
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For the price, it was a great value. Hotel 100% non-smoking and well-maintained. Free breakfast was a plus. Hotel staff small, but very helpful. (At one point, the desk clerk had to leave desk to go to a room and help with a maintenance problem) Rooms small, but that is expected. Location very convenient, not a long drive to Mayo....
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We do indeed understand that every clinic visiting guest has a busy schedule and may sometimes have to extend their stay. We are always happy to assist and accomodate every guest to make sure their stay is the most pleasant. We have many guests that are very appreciative of our 100% non-smoking policy. Our staff is slightly small, we pride...
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If you are planning a visit to the Mayo Clinic in Rochester, MN and are considering motel accommodations, I highly recommend the Microtel Inn & Suites. (Hwy 52 N between 55th Street and 37th Street exits)
They offer a Mayo Clinic discount, ask for it when you make reservations. They participate in the Shuttle system, a wonderfully easy, comfortable way...
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What a great review!! Thank you so much for your very thoughtful and kind words. Our staff are professional and do tend to treat all of our guests like family. We love to welcome new guests and always enjoy seeing our regular guests. I don't think there is anything that this review doesn't mention, it describes our hotel just as...
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This is almost perfect - great location, super clean, larger bathrooms, great customer service and very comfortable bed. Add to that a nice quick free breakfast, free shuttle to Mayo, free wi-fi, in a safe area with a restaurant next door. And it is a value at the rates charged compared to other hotels in the area. There are lower...
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Thank you very much for your kind words. It shows that the hard work of our staff translates to a great stay. Our housekeepers take great pride in keeping our hotel clean. We hope to see you again!
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Was staying in Rochester for a Mayo Clinic visit. This queen sized room was sufficient in size and comfort. It is located in a safe and convenient spot with many restaurants and a Super-Target nearby. We received the on line rate and when we needed to extend another day for further testing, the management gave us the same rate. We...
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It is great to hear such a pleasant response and we thank you for your kind words. Many of our guests have utilized the shuttle service to and from the clinic area and have been very pleased that we offer the service. They are also very relieved to know that we offer the shuttle free of charge. We are sorry...
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Great rate (AARP = $50) but was nervous in advance because of that. Trip Advisor seemed to give a green light, so I took a chance. No regrets at all. Room was small, but all we needed for an overnight visit to Mayo- only 6 minutes away. Our appointment was too early to take advantage of the breakfast, so I...
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Thank you for a great review, we are happy to see that your stay at the microtel was very satisfying. Our rooms with one queen bed are in fact smaller than an average size hotel, however, we do offer suites and two queen bedrooms that are larger in size. We have been complimented many times on our window seats and...
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