Please note that this hotel is the only one we stay at whenever we visit Mayo Clinic and Rochester, MN. It is NOT a Holiday Inn or Holiday Inn Express as of now. The management told us that it will be a Holiday Inn in the near future, but at the present it is operated by another group. Having said... More

The "Holiday Inn" sign has been removed and it is now "Rochester City Centre Hotel", but still great location right in the heart of Rochester and walking distance to Mayo Clinic and other interesting places. Safe to walk at night but business places close early. Our room was clean and spacious, there was free wi-fi, 46" LCD, coffee maker, microwave... More

I honestly would never stay here again. The staff was not helpful or friendly. It is in a very odd area. When we walked into what normally would have been a lobby there was an accounting firm... we had to go up to floor 2 before it "looked like" a normal hotel. The colors are from the 70's and the... More

I stayed at this hotel many times when it was a Holiday Inn Express, but is now owned by a private company. I was a little worried since it had changed hands, but was pleasantly surprised. All of the rooms have been updated. My room was clean and comfortable. Each room has a microwave and refrigerator. You can reach the... More

Nicely located modern high-rise that is half hotel and half private condos. This mix results in a service atmosphere better suited to condo owners. Hotel guests seem an afterthought. Lobby and meeting areas are big, nicely decorated, but totally un-inviting. Desk staff is very reserved, almost brusque. Rooms are good...better than most HI Express. A major problem: the WIFI service... More

Good location if you'd got to go to Mayo clinic, breakfast edible. But the internet connection rarely worked, the business center never had internet and the desk personal was less than helpfull and sent us to the local library to print our plane tickets! More

My first night here I watched a woman check out because of mold in her room. My room had a tv from the 90's , it was tiny and unwelcoming but the primary reason it was a terrible experience was the staff including management. I thought Rochester Mn was an unfriendly town. As soon as I changed hotels (marriott residence... More

Overall my stay at this hotel met my needs perfectly. However, I was traveling alone and the VERY small room would have been a disaster if I had brought someone with me. I don't think I have ever stayed in a smaller hotel room. I had a number of appointments at the Mayo and needed to be close. Although the... More

When the LodgeNet TV feature wasn't working in our room the associate at the front desk immediately upgraded us to a King Suite. We had not unpacked yet so we were happy to move. Beautiful part of town with a good variety of dining options within walking distance. The rooms do not match pictures on HIExpress website- they have been... More