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Lexington Inn & Suites - New Prague

2.0 of 5
1200 1st Street NE, New Prague, MN 56071 (Formerly AmericInn)
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Lexington Inn & Suites - New Prague
Ranked #1 of 1 hotels in New Prague
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12 reviews from our community

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Date Rating
Minnesota City, Minnesota
1 review
1 of 5 stars Reviewed 15 April 2013

(Mon)My family and I stayed at the hotel after we had to be out of our home for a short time. When we called to ask if their was a room available, we were told that only their biggest king suite was available for that night but their normal king room should be available the next night. We needed a... More

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Jeremy H, Assistant General Manager at Lexington Inn & Suites - New Prague, responded to this review
19 April 2013

Dear Guest, My apologies for all the problems you had experienced during your visit to our hotel. Since your visit in May 2012, there has been many changes. One of the changes is converting to a new brand name. We went from Americinn to Lexington during the month of May. Although this was not an easy process for us, I... More

Minnesota
Top Contributor
55 reviews 55 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 11 February 2013

I rented the pool area for my son's birthday party. When I initially called I was told I could have up to 40 people for the price of 175.00. I was told this price included 2 med pizzas. The man(Dan) I spoke with also told me that I could pay the day of the party. I did not feel good... More

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Jeremy H, Assistant General Manager at Lexington Inn & Suites - New Prague, responded to this review
19 February 2013

Dear Guest, Thank you for submitting your feed back on your visit to the hotel. I am sorry that your visit was not satisfactory. I am very sorry that the pool water was freezing for the swimmers. The front desk should have checked the temperature before you arrived to ensure it was warm enough. Also I am sorry that when... More

River Falls, Wisconsin
1 review
2 of 5 stars Reviewed 10 February 2013

In town for gymnastics tournament. Stayed with wife and young daughters. The staff are very nice. There's a mildew smell on the first floor and in the room. Carpet Fresh doesn't cover the smell. Noticed a few mold spots in the bathroom. The hot tub was not working, which is one main reason for staying in a hotel in the... More

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Jeremy H, Assistant General Manager at Lexington Inn & Suites - New Prague, responded to this review
19 February 2013

Dear Guest, Thank you for providing feedback for your stay. I am very sorry for the problems you had encountered. I am sorry for the mildew smell on first floor and for the same smell in your room. Also for the heater blowing heat that was way too hot. The front desk should have moved you to a different that... More

Duluth, Minnesota
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 18 January 2013

We came to New Prague for a funeral and this is the only choice for a hotel in the area so we decided to give it a try even though we have never stayed at a Lexington before and after our experience, we will never stay there again. Trust me, driving a distance from another hotel will definitely be a... More

Was this review helpful? Yes 2
Jeremy H, Assistant General Manager at Lexington Inn & Suites - New Prague, responded to this review
23 January 2013

Thank you for providing feedback on your stay with us. I am very sorry to hear that your visit was unpleasant. I’m sorry that a handicapped room on the first floor was provided to you upon check in. This should have been given to you as this is what you reserved. I am sorry that the room was small in... More

Blaine, Minnesota
1 review
1 of 5 stars Reviewed 21 December 2012

Nice staff, horrible management. Amy,the manager refused to answer calls or return messages. In fact, I still haven't heard from her and it's been over two weeks with over 10 messages. She charged me for a room I never reserved and has not corrected the error, let alone called me back. The room was okay and the staff in the... More

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Jeremy H, Assistant General Manager at Lexington Inn & Suites - New Prague, responded to this review
9 January 2013

Dear Guest, Thank you for writing your feedback on your stay with us. I am very sorry that management was not responsive to your billing error, nor with shutting down the pool promptly due to the discoloration. I am sorry management was horrible to you in trying to resolve the billing error. They should have gave you a return phone... More

Minneapolis, Minnesota, United States
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 21 December 2012

We stayed in this hotel for a hockey tournament. Trouble started from the beginning when the team was trying to book their reservations. Amy, the manager, stated that the team had a block of rooms but when the team tried to book their rooms was told that the hotel was full for Friday, the next day the team was told... More

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See 2 more reviews by NicoleLeak for New Prague
Jeremy H, Assistant General Manager at Lexington Inn & Suites - New Prague, responded to this review
9 January 2013

Thank you for providing feedback to us on your stay. I am very sorry that management created a headache for your accommodations. I am sorry that the staff was not paying close to the details on reserving your teams' rooms. The staff should have looked at the computer a little closer to avoid the confusion. Also I am sorry a... More

Phoenix, Arizona
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 September 2012

The staff was exceptionally nice. The rooms were large. Although the decor was dated, it was all very clean. The linens were very soft and comfortable. The breakfast was above average. They had a good variety and the biscuits with gravy were quite tasty.

Was this review helpful? Yes 1
Jeremy H, Assistant General Manager at Lexington Inn & Suites - New Prague, responded to this review
9 January 2013

Thank you for providing feedback to us on your stay. I'm sorry to hear that you found our dated decor. I am glad to hear that your stay was pleasant and that you enjoyed our warm biscuits and sausage gravy. Since your stay we have begun the process of updating our decor. Again, thanks for staying with us. We look... More

Sparta, Wisconsin, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 August 2012

The beds in our room were both horrible. We stayed two nights for a wedding. We did not get sleep either night. We could feel the springs in the beds. The toilet overflowed onto the floor. The staff working all days are very friendly. The hotel is very clean. If it wasn't for the beds and toilet we really liked... More

Was this review helpful? Yes 1
Amy L, Manager at Lexington Inn & Suites - New Prague, responded to this review
23 August 2012

Thank you for the review after your stay in August 2012; we appreciate hearing from you after the stay! We are very excited that we joined the Lexington Inn & Suites franchise in May 2012. In doing so we are updating many things currently in our hotel. We want to share with all past and future guests that we have... More

Duluth, MN
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 26 May 2012

Stayed there May 17 and 18, 2012. When we called and asked for an early check-in they would not accommodate even tho I was coming to bury my son. That is my only complaint. Desk staff once we got there was excellent especially Lynne & Wade. Very helpful. Rooms and motel were clean. Beds were comfortable. Our stay was quiet... More

Was this review helpful? Yes 1
loretto, minnesota
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 October 2011

working in area needed a hotel ( only one ) the night staff more friendly and more helpful then the morning staff ( they don't care ), rooms and building need some work . as far as breakfast waffle's, biscuits ( pucks ) and gravy, rolls, juice, cold cereal, web site for rates is off room was $ 5.00 more... More

Was this review helpful? Yes 2
Amy L, Manager at Lexington Inn & Suites - New Prague, responded to this review
16 May 2012

Thank you for your review; we value your feedback. We would like to inform you of the recent changes to our property since your last visit. Our management has been restructured and all associates have completed an intensive guest service program. We have also recently re-branded the property as a Lexington Inn & Suites. With this change, we have updated... More

 
 
Lexington Inn & Suites - New Prague
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Additional Information about Lexington Inn & Suites - New Prague

Address: 1200 1st Street NE, New Prague, MN 56071 (Formerly AmericInn)
Region: United States > Minnesota > New Prague
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in New Prague
Price Range:
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The Lexington Inn and Suites of New Prague is located on the east end of the city on Highway 13-19 close to shopping and fine dining. New Prague is a progressive, welcoming community rich in Czech, Bavarian and Bohemian culture, with a thriving business and agricultural community. Swim in our heated indoor pool and relax in our Jacuzzi. Enjoy a hearty deluxe continental breakfast featuring Belgian Waffles and southern style biscuits with sausage gravy. Our hotel also features a 24-hour front desk, complimentary wireless Internet access, business center, picnic area, access to copy and fax service, guest laundry facilities, ice machine, and vending machine.All guest rooms at the Lexington Inn and Suites of New Prague are spacious and comfortable. Every room includes an iron and ironing board, hairdryer, curved shower rod, complimentary wireless Internet access, complimentary local calls , and a coffeemaker. Our Executive Rooms and Suites include a microwave, mini refrigerator, oversized chair and a Queen-size sleeper sofa. Our King Executive Rooms and Suites all include a two-person Jacuzzi tub.Popular area attractions include Elko Speedway, Canterbury Park Horse Racing, Valleyfair, Raceway Park, Minnesota Zoo, Mall of America, Minnehaha Falls, The Metrodome/Mall of America Field, University of Minnesota, and Como Park Zoo and Conservatory. For golf enthusiasts visit New Prague Golf Club, CreeksBend Golf Course, and Ridges at Sand Creek. For some retail therapy visit Lonsdale Country Market, Burnsville Center, and Eden Prairie Center.An easily accessible location, affordable rates, exceptional customer service, and spacious accommodations make the Lexington Inn and Suites the ideal choice when visiting New Prague. ... more   less 
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Lexington Inn & Suites - New Prague
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